Question 1

The general assurance in one's own ideas, judgment, and capabilities is referred to as:

Accepted Answer

A)  locus of control. 
B)  self-confidence. 
C)  self-efficacy. 
D)  perceptual selectivity. 
E)  cognitive dissonance. 
A)  locus of control. 
B)  self-confidence. 
C)  self-efficacy. 
D)  perceptual selectivity. 
E)  cognitive dissonance.

Question 2

The ability to connect to others, build positive relationships, respond to the emotions of others, and influence others is referred to as relationship management.

Accepted Answer

A) True 
 B)False

Question 3

Studies have found that the characteristic most common to top executives is:

Accepted Answer

A)  a Type A personality. 
B)  a workaholic mentality. 
C)  an unsatisfied worker. 
D)  an optimistic attitude. 
E)  an introverted personality. 
A)  a Type A personality. 
B)  a workaholic mentality. 
C)  an unsatisfied worker. 
D)  an optimistic attitude. 
E)  an introverted personality.

Question 4

Organizations don't want to lose talented, highly skilled workers, so they try to create an atmosphere of job satisfaction.

Accepted Answer

A) True 
 B)False

Question 5

A positive attitude toward one's job is called ______.

Accepted Answer

The answer of A positive attitude toward one's job is...

Question 6

A widely used personality test that measures how people differ on all four of Jung's sets of paired opposites is the ______.

Accepted Answer

A)  Keirsey personality test 
B)  Myers-Briggs Type Indicator 
C)  Eysenck Personality Test 
D)  Enneagram Personality Type Detector 
E)  Oxford Capacity Analysis 
A)  Keirsey personality test 
B)  Myers-Briggs Type Indicator 
C)  Eysenck Personality Test 
D)  Enneagram Personality Type Detector 
E)  Oxford Capacity Analysis

Question 7

The tendancy to overestimate the contribution of internal factors is part of which perceptual bias?

Accepted Answer

A)  Projection 
B)  Self-serving bias 
C)  The halo effect 
D)  Figure ground 
E)  Selective perception 
A)  Projection 
B)  Self-serving bias 
C)  The halo effect 
D)  Figure ground 
E)  Selective perception

Question 8

An internal attribution says something about the situation has caused the person's behavior.

Accepted Answer

A) True 
 B)False

Question 9

Rachel is described by her colleagues as pragmatic, super-competitive, and more likely to persuade than be persuaded. She fits which personality category most closely?

Accepted Answer

A)  High Mach 
B)  Low Mach 
C)  High Feeling 
D)  Low Feeling 
E)  Moderate Thinking 
A)  High Mach 
B)  Low Mach 
C)  High Feeling 
D)  Low Feeling 
E)  Moderate Thinking

Question 10

The Big Five personality factors includes all of these EXCEPT:

Accepted Answer

A)  extroversion. 
B)  conscientiousness. 
C)  emotional stability. 
D)  locus of control. 
E)  agreeableness. 
A)  extroversion. 
B)  conscientiousness. 
C)  emotional stability. 
D)  locus of control. 
E)  agreeableness.

Question 11

Perception is a process by which we assess and make sense of our environment, and attributions are a particular kind of perception-the judgments we make about what caused our own or someone else's behavior. Use a situation that managers deal with on a regular basis (such as missed deadlines or employee conflict) to illustrate the three steps involved in the perception process and the attributions that could be made about those involved.

Accepted Answer

Student writing will vary widely in deta

Question 12

_____ refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.

Accepted Answer

A)  Dissonance 
B)  Personality 
C)  Halo effect 
D)  Attitude 
E)  Perception 
A)  Dissonance 
B)  Personality 
C)  Halo effect 
D)  Attitude 
E)  Perception

Question 13

Which of the following terms is the belief that power and status differences should exist within the organization?

Accepted Answer

A)  Extroversion 
B)  Machiavellianism 
C)  Authoritarianism 
D)  Perceptual distortion 
E)  Locus of control 
A)  Extroversion 
B)  Machiavellianism 
C)  Authoritarianism 
D)  Perceptual distortion 
E)  Locus of control

Question 14

Research shows that the link between _____ and _____ is small and is influenced by other factors.

Accepted Answer

A)  satisfaction; performance 
B)  stress; work 
C)  stress; home 
D)  stress; performance 
E)  satisfaction; personality 
A)  satisfaction; performance 
B)  stress; work 
C)  stress; home 
D)  stress; performance 
E)  satisfaction; personality

Question 15

______ is the belief that power and status differences should exist within the organization.

Accepted Answer

The answer of ______ is the belief that power and...

Question 16

_____conflict occurs when an individual perceives incompatible demands from others.

Accepted Answer

A)  Attitude 
B)  Role 
C)  Personality 
D)  Perception 
E)  Ability 
A)  Attitude 
B)  Role 
C)  Personality 
D)  Perception 
E)  Ability

Question 17

Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.

Accepted Answer

A) True 
 B)False

Question 18

Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

Accepted Answer

A) True 
 B)False

Question 19

People have a high external locus of control when they feel in control of their own fate.

Accepted Answer

A) True 
 B)False

Question 20

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

Accepted Answer

A)  perceptual distortion. 
B)  closure activity. 
C)  the fundamental attribution error. 
D)  stereotyping. 
E)  perceptual grouping. 
A)  perceptual distortion. 
B)  closure activity. 
C)  the fundamental attribution error. 
D)  stereotyping. 
E)  perceptual grouping.

The general assurance in one's own ideas, judgment, and capabilities is referred to as:

The ability to connect to others, build positive relationships, respond to the emotions of others, and influence others is referred to as relationship management.

Studies have found that the characteristic most common to top executives is:

Organizations don't want to lose talented, highly skilled workers, so they try to create an atmosphere of job satisfaction.

A positive attitude toward one's job is called ______.

A widely used personality test that measures how people differ on all four of Jung's sets of paired opposites is the ______.

The tendancy to overestimate the contribution of internal factors is part of which perceptual bias?

An internal attribution says something about the situation has caused the person's behavior.

Rachel is described by her colleagues as pragmatic, super-competitive, and more likely to persuade than be persuaded. She fits which personality category most closely?

The Big Five personality factors includes all of these EXCEPT:

_____ refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.

Which of the following terms is the belief that power and status differences should exist within the organization?

Research shows that the link between _ and _ is small and is influenced by other factors.

______ is the belief that power and status differences should exist within the organization.

_____conflict occurs when an individual perceives incompatible demands from others.

Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.

Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

People have a high external locus of control when they feel in control of their own fate.

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 14: Understanding Individual Behavior

The general assurance in one's own ideas, judgment, and capabilities is referred to as:

The ability to connect to others, build positive relationships, respond to the emotions of others, and influence others is referred to as relationship management.

Studies have found that the characteristic most common to top executives is:

Organizations don't want to lose talented, highly skilled workers, so they try to create an atmosphere of job satisfaction.

A positive attitude toward one's job is called ______.

A widely used personality test that measures how people differ on all four of Jung's sets of paired opposites is the ______.

The tendancy to overestimate the contribution of internal factors is part of which perceptual bias?

An internal attribution says something about the situation has caused the person's behavior.

Rachel is described by her colleagues as pragmatic, super-competitive, and more likely to persuade than be persuaded. She fits which personality category most closely?

The Big Five personality factors includes all of these EXCEPT:

_____ refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.

Which of the following terms is the belief that power and status differences should exist within the organization?

Research shows that the link between _____ and _____ is small and is influenced by other factors.

______ is the belief that power and status differences should exist within the organization.

_____conflict occurs when an individual perceives incompatible demands from others.

Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.

Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

People have a high external locus of control when they feel in control of their own fate.

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Research shows that the link between _ and _ is small and is influenced by other factors.