Question 1

The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

Accepted Answer

A) True 
 B)False

Question 2

_____ is incentive pay that ties at least part of compensation to employee effort and performance.

Accepted Answer

A)  Pay-for-performance 
B)  Seniority pay 
C)  Universal compensation plan 
D)  Cafeteria-plan 
E)  Group performance pay 
A)  Pay-for-performance 
B)  Seniority pay 
C)  Universal compensation plan 
D)  Cafeteria-plan 
E)  Group performance pay

Question 3

Which of the following is a device for collecting information about an applicant's education, previous job experience, and other background characteristics?

Accepted Answer

A)  An employment test 
B)  An assessment center 
C)  An application form 
D)  An affirmative action form 
E)  A privacy form 
A)  An employment test 
B)  An assessment center 
C)  An application form 
D)  An affirmative action form 
E)  A privacy form

Question 4

Which of the following is a key performance driver that is tied to human capital investments?

Accepted Answer

A)  Revenue growth 
B)  Innovation 
C)  Workforce planning 
D)  Career development 
E)  Recruiting 
A)  Revenue growth 
B)  Innovation 
C)  Workforce planning 
D)  Career development 
E)  Recruiting

Question 5

In utilizing the matching model of employee selection, the organization offers _____ and the employee offers ____.

Accepted Answer

A)  contributions, inducements 
B)  inducements, contributions 
C)  contributions, pay and benefits 
D)  ability, training 
E)  skills, rewards 
A)  contributions, inducements 
B)  inducements, contributions 
C)  contributions, pay and benefits 
D)  ability, training 
E)  skills, rewards

Question 6

Jenna has been given the assignment of determining how many new tellers her bank will need to hire over the next five years. Which of the following questions is irrelevant to her task?

Accepted Answer

A)  How many tellers are expected to retire over the next five years? 
B)  What new technologies (e.g., automated teller machines) will be introduced over the next five years? 
C)  How many new branches does the bank expect to open over the next five years? 
D)  All of these are relevant. 
E)  All of these are irrelevant. 
A)  How many tellers are expected to retire over the next five years? 
B)  What new technologies (e.g., automated teller machines) will be introduced over the next five years? 
C)  How many new branches does the bank expect to open over the next five years? 
D)  All of these are relevant. 
E)  All of these are irrelevant.

Question 7

Scenario - Gregory Trout 
Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees.
-When making a performance evaluation, which of the following suggestions would NOT help Gregory?

Accepted Answer

A)  Be personally knowledgeable about the employee's job and performance levels. 
B)  Be prepared to tell and sell his view to the employee when necessary. 
C)  Give more frequent feedback to newer employees. 
D)  All of these suggestions would be helpful. 
A)  Be personally knowledgeable about the employee's job and performance levels. 
B)  Be prepared to tell and sell his view to the employee when necessary. 
C)  Give more frequent feedback to newer employees. 
D)  All of these suggestions would be helpful.

Question 8

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

Accepted Answer

A)  job description 
B)  application form 
C)  assessment test 
D)  paper-and-pencil test 
E)  OJT 
A)  job description 
B)  application form 
C)  assessment test 
D)  paper-and-pencil test 
E)  OJT

Question 9

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a series of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

Accepted Answer

A)  Nondirective interview 
B)  Structured interview 
C)  Panel interview 
D)  Biographical interview 
E)  Situational interview 
A)  Nondirective interview 
B)  Structured interview 
C)  Panel interview 
D)  Biographical interview 
E)  Situational interview

Question 10

Effective managers must learn to react to staffing problems in their organization as they arise. If you were the manager of a manufacturing plant, what factors would you consider in determining your staffing needs over the next year, five years, and 10 years? When is the right time to address staffing needs?

Accepted Answer

Effective managers must learn to look at

Question 11

_____ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

Accepted Answer

Wage and s

Question 12

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

Accepted Answer

The answer of A(n) _____ typically lists job duties as...

Question 13

Scenario - Gregory Trout 
Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees.
-In training employees for the new positions, Gregory will apply which human resource management goal?

Accepted Answer

A)  Implementing strategies 
B)  Managing talent 
C)  Maintaining an effective workforce 
D)  Finding the right people 
E)  Controlling strategies 
A)  Implementing strategies 
B)  Managing talent 
C)  Maintaining an effective workforce 
D)  Finding the right people 
E)  Controlling strategies

Question 14

The _____ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

Accepted Answer

The answer of The _____ is used to collect information...

Question 15

_____ is defined as "activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied."

Accepted Answer

The answer of _____ is defined as "activities or practices...

Question 16

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

Accepted Answer

A) True 
 B)False

Question 17

A process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180-degree feedback.

Accepted Answer

A) True 
 B)False

Question 18

_____ present a series of managerial situations to a group of applicants over a period of time.

Accepted Answer

The answer of _____ present a series of managerial situations...

Question 19

Fortunately, today, part-time and temporary workers are not often used by most companies.

Accepted Answer

A) True 
 B)False

Question 20

Explain the appraisal process known as "360-degree feedback."

Accepted Answer

360-degree feedback is a process that us

The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

_____ is incentive pay that ties at least part of compensation to employee effort and performance.

Which of the following is a device for collecting information about an applicant's education, previous job experience, and other background characteristics?

Which of the following is a key performance driver that is tied to human capital investments?

In utilizing the matching model of employee selection, the organization offers _ and the employee offers .

Jenna has been given the assignment of determining how many new tellers her bank will need to hire over the next five years. Which of the following questions is irrelevant to her task?

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a series of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

_____ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

The _____ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

_____ is defined as "activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied."

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

A process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180-degree feedback.

_____ present a series of managerial situations to a group of applicants over a period of time.

Fortunately, today, part-time and temporary workers are not often used by most companies.

Explain the appraisal process known as "360-degree feedback."

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 12: Managing Human Resource

The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

_____ is incentive pay that ties at least part of compensation to employee effort and performance.

Which of the following is a device for collecting information about an applicant's education, previous job experience, and other background characteristics?

Which of the following is a key performance driver that is tied to human capital investments?

In utilizing the matching model of employee selection, the organization offers _____ and the employee offers ____.

Jenna has been given the assignment of determining how many new tellers her bank will need to hire over the next five years. Which of the following questions is irrelevant to her task?

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a series of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

_____ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

The _____ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

_____ is defined as "activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied."

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

A process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180-degree feedback.

_____ present a series of managerial situations to a group of applicants over a period of time.

Fortunately, today, part-time and temporary workers are not often used by most companies.

Explain the appraisal process known as "360-degree feedback."

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

In utilizing the matching model of employee selection, the organization offers _ and the employee offers .