Question 1

Speaking must precede thinking if you want to express ideas clearly.

Accepted Answer

A) True 
 B)False

Question 2

When preparing a presentation, you should anticipate questions the listeners may ask you.

Accepted Answer

A) True 
 B)False

Question 3

Paying attention to the speaker is a critical part of listening.

Accepted Answer

A) True 
 B)False

Question 4

An attitude of openness-wanting to learn-is important for effective listening.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an effective way to prepare for a presentation?

Accepted Answer

A)  prepare notes for the content of the presentation 
B)  create appropriate visual aids 
C)  videotape a practice delivery of the presentation 
D)  all the above 
A)  prepare notes for the content of the presentation 
B)  create appropriate visual aids 
C)  videotape a practice delivery of the presentation 
D)  all the above

Question 6

An effective speaker

Accepted Answer

A)  shows interest in the topic being discussed 
B)  does not need to think about what he or she is trying to accomplish 
C)  uses many slang words 
D)  none of the above 
A)  shows interest in the topic being discussed 
B)  does not need to think about what he or she is trying to accomplish 
C)  uses many slang words 
D)  none of the above

Question 7

External barriers include things in the environment that distract you from listening.

Accepted Answer

A) True 
 B)False

Question 8

When you enunciate words properly, your listener is more likely to hear them correctly.

Accepted Answer

A) True 
 B)False

Question 9

Body language includes

Accepted Answer

A)  facial expressions 
B)  gestures 
C)  posture 
D)  all the above 
A)  facial expressions 
B)  gestures 
C)  posture 
D)  all the above

Question 10

Audience is another term for listeners.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following attitudes will help you improve your listening skills?

Accepted Answer

A)  an attitude of wanting to learn 
B)  an attitude that you deserve the respect of others 
C)  an attitude that there is nothing to gain from the communication 
D)  all the above 
A)  an attitude of wanting to learn 
B)  an attitude that you deserve the respect of others 
C)  an attitude that there is nothing to gain from the communication 
D)  all the above

Question 12

People who learned English as a second language can easily understand people who use slang.

Accepted Answer

A) True 
 B)False

Question 13

Presentations that use electronic slides

Accepted Answer

A)  cannot contain images in digital form 
B)  are appropriate for both large and small groups 
C)  cannot make effective use of animation 
D)  all the above 
A)  cannot contain images in digital form 
B)  are appropriate for both large and small groups 
C)  cannot make effective use of animation 
D)  all the above

Question 14

Effective listening skills are important only for managers.

Accepted Answer

A) True 
 B)False

Question 15

Audio is pictures or other graphics used in a presentation.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following body languages indicate that you are evaluating or considering something?

Accepted Answer

A)  smiling 
B)  leaning closer or nodding interest 
C)  leaning or turning your body away 
D)  placing your hand to your cheek 
A)  smiling 
B)  leaning closer or nodding interest 
C)  leaning or turning your body away 
D)  placing your hand to your cheek

Speaking must precede thinking if you want to express ideas clearly.

When preparing a presentation, you should anticipate questions the listeners may ask you.

Paying attention to the speaker is a critical part of listening.

An attitude of openness-wanting to learn-is important for effective listening.

Which of the following is an effective way to prepare for a presentation?

An effective speaker

External barriers include things in the environment that distract you from listening.

When you enunciate words properly, your listener is more likely to hear them correctly.

Body language includes

Audience is another term for listeners.

Which of the following attitudes will help you improve your listening skills?

People who learned English as a second language can easily understand people who use slang.

Presentations that use electronic slides

Effective listening skills are important only for managers.

Audio is pictures or other graphics used in a presentation.

Which of the following body languages indicate that you are evaluating or considering something?

The Office Environment

Office Competencies

Managing Information to Enhance Productivity

Communicating in Written Form

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Time and Workstation Management

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters

Exam 5: Communicating Orally

Speaking must precede thinking if you want to express ideas clearly.

When preparing a presentation, you should anticipate questions the listeners may ask you.

Paying attention to the speaker is a critical part of listening.

An attitude of openness-wanting to learn-is important for effective listening.

Which of the following is an effective way to prepare for a presentation?

An effective speaker

External barriers include things in the environment that distract you from listening.

When you enunciate words properly, your listener is more likely to hear them correctly.

Body language includes

Audience is another term for listeners.

Which of the following attitudes will help you improve your listening skills?

People who learned English as a second language can easily understand people who use slang.

Presentations that use electronic slides

Effective listening skills are important only for managers.

Audio is pictures or other graphics used in a presentation.

Which of the following body languages indicate that you are evaluating or considering something?

The Office Environment

Office Competencies

Managing Information to Enhance Productivity

Communicating in Written Form

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Time and Workstation Management

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters