Exam 10: Managing Interpersonal Conflicts

Which conflict style do you most commonly use? Give two detailed examples from your interactions that illustrate this style. Using ideas from the text, what are the strengths and weaknesses of this style?

What is a possible problem with using passive aggression?

During the last minute of their soccer game, Joo-Eun bumped Sally who fell on the ground and chipped her tooth. Sally is upset especially because it cost her parents money to repair her tooth. Sally and Joo-Eun have one class together each day and Joo-Eun warmly greets Sally as she always has. Sally is so angry she looks away to ensure no eye contact occurs. Joo-Eun does not realize what took place in the last few minutes of the game. According to the textbook, Sally is "in a fight with herself" because this situation lacks which conflict variable?

Match each of the following crazymakers with its description. a.mind reader b.crisis tickler c.guiltmaker d.pseudoaccommodator e.avoider -Instead of expressing her feelings honestly, this person explains what her partner "really" means or what's "really wrong."

Patricia prides herself on her ability to uphold her solutions to a problem, while also firmly defending her side of an issue. Patricia has an accommodating conflict strategy.

Which of the following is a lose-lose conflict style in which the parties ignore the problem at hand?

Match each of the following conflict styles with its description. a.accommodating b.avoiding c.collaborating d.competing e.compromising -Considered a win-lose approach, which shows high concern for one's opponent.

Miguel has recently relocated to Canada. He is struggling with a new language, new customs, and being away from most of his extended family. Additionally, his children are also struggling and repeatedly tell their father that they want to go home. As a result of this stress, he gets into an argument with a colleague at work. What is Miguel struggling with?