Exam 10: Managing Interpersonal Conflicts

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A competing conflict style is effective when you discover you are wrong about something.

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Describe direct aggression and passive aggression and provide an example for each.

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Direct aggression is a form of aggression that involves openly and directly confronting or attacking someone, either verbally or physically. This can include behaviors such as yelling, name-calling, physical violence, or threats.

An example of direct aggression would be a person getting into a physical fight with someone who has insulted them.

Passive aggression, on the other hand, is a form of aggression that involves expressing hostility or anger in an indirect or subtle way. This can include behaviors such as giving someone the silent treatment, being intentionally forgetful or neglectful, or making sarcastic or backhanded comments.

An example of passive aggression would be a person repeatedly "forgetting" to do a task they were asked to do as a way of expressing their anger or frustration with the person who asked them to do it.

Madison took the survey to gain insight into her conflict strategy. Her answers focused on the following themes: "I argue my case with peers and coworkers to demonstrate the merits of the position, I am very firm in defending my side of an issue, and I uphold my solutions to problems." What is Madison's conflict style?

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You're annoyed that your neighbour's dog always defecates in your yard, so you deposit a collection of the dog's droppings on your neighbour's front porch. What conflict style did you demonstrate?

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Melissa is angry at her girlfriend, Carrie, so she decides not to clean up after herself because she knows this annoys Carrie. This is an example of the gunnysacker category of crazymakers.

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Ivan and Henri used to be good friends. Now they avoid each other and are drifting farther apart. What relational conflict style is this situation an example of?

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Which term describes a win-lose conflict style in which the communicator submits to a situation rather than attempting to have his or her needs met?

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Match each of the following crazymakers with its description. a.joker b.withholder c.gunnysacker d.trivial tyrannizer e.trapper -This person does things that she knows really annoys her partner instead of honestly sharing her resentments.

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What is the most powerful determinant of a person's conflict style?

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Tyson and Nancy are dating. Tyson wants to go to the movies Saturday night but Nancy wants him to go with her to her best friend's birthday party that night. Tyson goes to the party to make Nancy happy but is very disappointed to miss the movie. What conflict style did Tyson use?

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Match each of the following crazymakers with its description. a.joker b.withholder c.gunnysacker d.trivial tyrannizer e.trapper -This person withdraws affection, help, or favours to punish her partner instead of expressing her anger directly.

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George's father told him that if he is ever out at a party with his friends and has drank too much alcohol and cannot drive home, he wants George to call him and he would happily pick him up, so that George gets home safely. One night, George calls for a ride, because he drank too much. When his father picks him up, he yells at him for being irresponsible. Which type of fighting dirty does George's father demonstrate?

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Match the descriptions of styles below with the terms they best describe. a.complementary b.parallel c.symmetrical -One partner exercises control and the other is willing to go along.

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Avoidance is never an effective way to deal with conflict.

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A compromise is just as satisfying as a win-win solution.

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Which type of conflict style occurs when partners use different but mutually reinforcing behaviours?

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Sarah is annoyed at Curt so she deliberately leaves dirty dishes around the house because she knows that upsets him. Which crazymaker is this?

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Your relational conflict style is similar to your personal conflict style.

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Two people arguing with each other is an example of the symmetrical conflict style.

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Maneet is having dinner at a restaurant. When she receives her meal, it is cold. She says nothing because she doesn't want to upset the server. What conflict style is Maneet engaging in?

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