Question 1

Which type of communication includes messages that describe the speaker's position without evaluating others?

Accepted Answer

A) descriptive 
B) evaluative 
C) defensive 
D) spiral 
A) descriptive 
B) evaluative 
C) defensive 
D) spiral

Question 2

An expression of a sender's emotions that results from the interpretation of sense data is a feeling statement.

Accepted Answer

A) True 
 B)False

Question 3

What is the most destructive way to disagree with someone?

Accepted Answer

A) by being argumentative 
B) by complaining 
C) by being aggressive 
D) by being impersonal 
A) by being argumentative 
B) by complaining 
C) by being aggressive 
D) by being impersonal

Question 4

A consequence statement explains the results of the situation you've described so far.

Accepted Answer

A) True 
 B)False

Question 5

A non-defensive climate results from the expression of empathy.

Accepted Answer

A) True 
 B)False

Question 6

Match the following Gibb's supportive behaviours with their defensive-arousing counterpart.
a.certainty
b.control
c.evaluation
d.neutrality
e.strategy
f.superiority
-Spontaneity

Accepted Answer

The answer of Match the following Gibb's supportive behaviours with...

Question 7

Match the type of disconfirming response with its behavioural description.
a.impersonal
b.impervious
c.incongruous
d.irrelevant
e.tangential
-You say you're very interested in what your friend is telling you, but your eyes are glued to the game on the screen.

Accepted Answer

The answer of Match the type of disconfirming response with...

Question 8

A communication climate is the social tone of a relationship.

Accepted Answer

A) True 
 B)False

Question 9

What determines the communication climate in a relationship?

Accepted Answer

A) the amount of self-disclosure that occurs 
B) the degree to which each person feels valued 
C) the similarities of the two parties' communication environments 
D) the listening and perceptual skills that each individual brings to the relationship 
A) the amount of self-disclosure that occurs 
B) the degree to which each person feels valued 
C) the similarities of the two parties' communication environments 
D) the listening and perceptual skills that each individual brings to the relationship

Question 10

After cycling for two hours, Mark states to his friend Martin, "I wish you weren't so slow moving." Martin replies, "Well, I wish you weren't cycling so recklessly." Which negative reciprocal communication pattern are they using?

Accepted Answer

A) arguments involving punctuation 
B) complaint-counter complaint 
C) disagreement-disagreement 
D) mutual indifference 
A) arguments involving punctuation 
B) complaint-counter complaint 
C) disagreement-disagreement 
D) mutual indifference

Which type of communication includes messages that describe the speaker's position without evaluating others?

An expression of a sender's emotions that results from the interpretation of sense data is a feeling statement.

What is the most destructive way to disagree with someone?

A consequence statement explains the results of the situation you've described so far.

A non-defensive climate results from the expression of empathy.

Match the following Gibb's supportive behaviours with their defensive-arousing counterpart. a.certainty b.control c.evaluation d.neutrality e.strategy f.superiority -Spontaneity

Match the type of disconfirming response with its behavioural description. a.impersonal b.impervious c.incongruous d.irrelevant e.tangential -You say you're very interested in what your friend is telling you, but your eyes are glued to the game on the screen.

A communication climate is the social tone of a relationship.

What determines the communication climate in a relationship?

After cycling for two hours, Mark states to his friend Martin, "I wish you weren't so slow moving." Martin replies, "Well, I wish you weren't cycling so recklessly." Which negative reciprocal communication pattern are they using?

A First Look at Interpersonal Communication

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Managing Interpersonal Conflicts

Filters

Exam 9: Improving Communication Climates

Which type of communication includes messages that describe the speaker's position without evaluating others?

An expression of a sender's emotions that results from the interpretation of sense data is a feeling statement.

What is the most destructive way to disagree with someone?

A consequence statement explains the results of the situation you've described so far.

A non-defensive climate results from the expression of empathy.

Match the following Gibb's supportive behaviours with their defensive-arousing counterpart. a.certainty b.control c.evaluation d.neutrality e.strategy f.superiority -Spontaneity

Match the type of disconfirming response with its behavioural description. a.impersonal b.impervious c.incongruous d.irrelevant e.tangential -You say you're very interested in what your friend is telling you, but your eyes are glued to the game on the screen.

A communication climate is the social tone of a relationship.

What determines the communication climate in a relationship?

After cycling for two hours, Mark states to his friend Martin, "I wish you weren't so slow moving." Martin replies, "Well, I wish you weren't cycling so recklessly." Which negative reciprocal communication pattern are they using?

A First Look at Interpersonal Communication

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Managing Interpersonal Conflicts

Filters