Exam 9: Improving Communication Climates

Match the type of disconfirming response with its behavioural description. a.impersonal b.impervious c.incongruous d.irrelevant e.tangential -You see Arienne smile at you, but you turn away.

(Short Answer)

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Question 141

What is the one essential requirement for Gibb's categories of defensive behaviours to arouse defensiveness?

(Multiple Choice)

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Question 142

A controlling message can be verbal or nonverbal.

(True/False)

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Question 143

Explain the types of disconfirming messages. Give an example for each.

(Essay)

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Question 144

Your text recommends agreeing with criticisms that are untrue about you, since doing so will help you recognize ways you can improve.

(True/False)

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Question 145

Match the terms below with their description. a.communication climate b.confirming response c.defensiveness d.disagreeing response e.disconfirming response -Message that communicates value for another

(Short Answer)

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Question 146

Which statement is an example of a description of how you plan to act in the future?

(Multiple Choice)

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Question 147

Which of the following is an accurate feeling statement?

(Multiple Choice)

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Question 148

The most damaging kind of disconfirming response disagrees with the other person.

(True/False)

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Question 149

Match the type of disconfirming response with its behavioural description. a.impersonal b.impervious c.incongruous d.irrelevant e.tangential -Vince says, "I'm so tired," and you reply, "Yeah, everybody's got problems today."

(Short Answer)

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Question 150

An acknowledgment statement is more confirming than a recognition statement.

(True/False)

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Question 151

"You drink too much." What Gibb's category is this statement an example of?

(Multiple Choice)

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Question 152

When is defensiveness most likely to occur?

(Multiple Choice)

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Question 153

Which of the following is an example of a negative reciprocal pattern?

(Multiple Choice)

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Question 154

Which of the following is an example of a controlling statement?

(Multiple Choice)

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Question 155

You have to use Gibb's category of "superiority" now and then because not all of us have the same talents.

(True/False)

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Question 156

Which term refers to a supportive style of communication described by Gibb in which the communicators focus on working together to solve their problems instead of trying to impose their solutions on one another?

(Multiple Choice)

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Question 157

Match the following Gibb's supportive behaviours with their defensive-arousing counterpart. a.certainty b.control c.evaluation d.neutrality e.strategy f.superiority -Empathy

(Short Answer)

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Question 158

"I felt worried when you left early with no explanation" is an example of a feeling statement.

(True/False)

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Question 159

"You seem to be happy today" is an example of a behavioural description.

(True/False)

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Question 160

Showing 141 - 160 of 170

Match the type of disconfirming response with its behavioural description. a.impersonal b.impervious c.incongruous d.irrelevant e.tangential -You see Arienne smile at you, but you turn away.

What is the one essential requirement for Gibb's categories of defensive behaviours to arouse defensiveness?

A controlling message can be verbal or nonverbal.

Explain the types of disconfirming messages. Give an example for each.

Your text recommends agreeing with criticisms that are untrue about you, since doing so will help you recognize ways you can improve.

Match the terms below with their description. a.communication climate b.confirming response c.defensiveness d.disagreeing response e.disconfirming response -Message that communicates value for another

Which statement is an example of a description of how you plan to act in the future?

Which of the following is an accurate feeling statement?

The most damaging kind of disconfirming response disagrees with the other person.

Match the type of disconfirming response with its behavioural description. a.impersonal b.impervious c.incongruous d.irrelevant e.tangential -Vince says, "I'm so tired," and you reply, "Yeah, everybody's got problems today."

An acknowledgment statement is more confirming than a recognition statement.

"You drink too much." What Gibb's category is this statement an example of?

When is defensiveness most likely to occur?

Which of the following is an example of a negative reciprocal pattern?

Which of the following is an example of a controlling statement?

You have to use Gibb's category of "superiority" now and then because not all of us have the same talents.

Which term refers to a supportive style of communication described by Gibb in which the communicators focus on working together to solve their problems instead of trying to impose their solutions on one another?

Match the following Gibb's supportive behaviours with their defensive-arousing counterpart. a.certainty b.control c.evaluation d.neutrality e.strategy f.superiority -Empathy

"I felt worried when you left early with no explanation" is an example of a feeling statement.

"You seem to be happy today" is an example of a behavioural description.

A First Look at Interpersonal Communication

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Managing Interpersonal Conflicts

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