Exam 13: Motivation

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Briefly explain the following equation: Job Performance = Motivation × Ability × Situational Constraints.

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McClelland's Learned Needs Theory identifies three needs. They are the needs for _____.

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Explain expectancy theory.

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A lock manufacturer shows consumers how much protection its locks provide and a cleaning company has developed several types of wipes to eliminate concerns about infectious germs. In the context of Maslow's hierarchy of needs, which need are these companies targeting?

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_____ are factors beyond the control of individual employees, such as tools, policies, and resources that have an effect on job performance.

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The Republic Of Estasia has 14 million smokers. Smoking in Estasia isclosely associated with the country's culture. To reduce the number of smokers in the nation, the government has increased the price of cigarettes to twenty times greater than that charged in any other nation in the continent of South America. In the context of reinforcement theory, the government is trying to use _____ to get people to quit smoking by making cigarettes less affordable and by reducing the discretionary income (or possibly the disposable income) of people who continue smoking.

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According to the equity theory, objective reality rather than employee perceptions that determines employee motivation.

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Ellie's Fresh Foods is an up-and-coming chain of supermarkets. It has branches in five cities. By the end of the next two years, it hopes to have branches in at least ten cities all over the country. In the context of motivation concepts, this is an example of a(n) _____.

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According to business professor Fred Luthans, one of the steps to motivating workers with reinforcement theory is "identify" that means:

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Reinforcement theory says that behavior is a function of _____.

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In expectancy theory, ____ is the perceived relationship between performance and rewards.

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Rationalizing or distorting outcomes may be used when other ways to restore equity aren't available.

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The use of the need-satisfaction theories to determine what motivates employees is not a straightforward task because different needs theories have identified different needs categories.

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Which of the following is a basic component of equity theory?

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The four kinds of reinforcement contingencies are positive reinforcement, negative reinforcement, punishment, and extinction.

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Differentiate between distributive and procedural justice. Briefly explain how each relates to motivating with equity theory.

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