Question 1

Which of the following is a commonly used method for increasing goal commitment?

Accepted Answer

A) Creating unattainable goals 
B) Making goals public 
C) Getting the union's support 
D) Using the equity theory 
E) Creating less challenging goals 
A) Creating unattainable goals 
B) Making goals public 
C) Getting the union's support 
D) Using the equity theory 
E) Creating less challenging goals B

Question 2

____ is a systematic process of defining problems, evaluating alternatives, and choosing optimal solutions.

Accepted Answer

A) Benchmarking 
B) Problem identification 
C) Multivariable selection 
D) ​Rational decision making 
E) Keystoning 
A) Benchmarking 
B) Problem identification 
C) Multivariable selection 
D) ​Rational decision making 
E) Keystoning B

Question 3

Describe the management by objectives (MBO) process. Which type of manager would be responsible for MBO? What is the probable value of MBO to managers?

Accepted Answer

Management by objectives is a management technique often used by middle managers to develop and carry out tactical plans. Middle management is responsible for developing and carrying out tactical plans to accomplish an organization's mission. Tactical plans specify how a company will use resources, budgets, and people to accomplish specific goals related to its strategic objective for the next five years. Management by objectives, or MBO, is a four­step process in which managers and their employees (1) discuss possible goals, (2) collectively select goals that are challenging, attainable, and consistent with the company's overall goals, (3) jointly develop tactical plans that lead to the accomplishment of tactical goals and objectives, and (4) meet regularly to review progress toward accomplishment of those goals.

Question 4

The _____ is a more specific goal that unifies company-wide efforts, stretches and challenges the organization, and possesses a finish line and a time frame.

Accepted Answer

A) policy 
B) single­use plan 
C) strategic objective 
D) purpose statement 
E) tactical plan 
A) policy 
B) single­use plan 
C) strategic objective 
D) purpose statement 
E) tactical plan

Question 5

_____ is fear of what others will think of your ideas.

Accepted Answer

A) ​Dialectal inquiry 
B) ​Evaluation apprehension 
C) ​Cognitive conflict 
D) Dissonance 
E) ​Production blocking 
A) ​Dialectal inquiry 
B) ​Evaluation apprehension 
C) ​Cognitive conflict 
D) Dissonance 
E) ​Production blocking

Question 6

Encouraging worker participation in goal setting, making goals public, and getting top management's support are all recommended ways to increase goal commitment in a company.

Accepted Answer

A) True 
 B)False

Question 7

Groupthink occurs in ____.

Accepted Answer

A) newly formed groups whose members were arbitrarily selected and who are assigned to make programmed decisions 
B) groups in which members have dissimilar backgrounds 
C) standing committees whose members are under no pressure to agree 
D) groups whose members are elected to serve as figureheads 
E) highly cohesive groups where there is a great deal of pressure to agree with each other 
A) newly formed groups whose members were arbitrarily selected and who are assigned to make programmed decisions 
B) groups in which members have dissimilar backgrounds 
C) standing committees whose members are under no pressure to agree 
D) groups whose members are elected to serve as figureheads 
E) highly cohesive groups where there is a great deal of pressure to agree with each other

Question 8

Omega Corp. has a goal of increasing its production and reducing overhead costs. To achieve this goal, the company has developed four alternate action plans. The idea is to monitor how these plans work and then invest more in the one that shows maximum results. This kind of planning that allows for flexibility is known as _____.

Accepted Answer

A) reverse engineering 
B) option­based planning 
C) policy planning 
D) single­use planning 
E) contingency planning 
A) reverse engineering 
B) option­based planning 
C) policy planning 
D) single­use planning 
E) contingency planning

Question 9

Briefly describe the benefits and pitfalls of planning.

Accepted Answer

Planning refers to choosing a goal and d

Question 10

Which of the following is the first step in management by objectives?

Accepted Answer

A) Preparing worker schedules 
B) Reviewing progress towards goal achievement 
C) Developing operational plans 
D) Centralizing decision making power 
E) Discussing possible goals 
A) Preparing worker schedules 
B) Reviewing progress towards goal achievement 
C) Developing operational plans 
D) Centralizing decision making power 
E) Discussing possible goals

Question 11

An organization's purpose must regularly change to adapt to changes in the environment over time.

Accepted Answer

A) True 
 B)False

Question 12

Define the terms decision making and rational decision making.

Accepted Answer

Decision making is the process of choosi

Question 13

Merissa, a famous dress designer, wants to launch a new collection. She wants the best material available for her dresses and does not want to settle for anything lesser. In this context, Merissa is _____. ​

Accepted Answer

A) ​specializing 
B) ​maximizing 
C) ​satisficing 
D) ​assorting 
E) ​benchmarking 
A) ​specializing 
B) ​maximizing 
C) ​satisficing 
D) ​assorting 
E) ​benchmarking

Question 14

Top management is responsible for developing ____.

Accepted Answer

A) appraisal reports 
B) tactical plans 
C) operational plans 
D) strategic plans 
E) worker schedules 
A) appraisal reports 
B) tactical plans 
C) operational plans 
D) strategic plans 
E) worker schedules

Question 15

Identify and explain the purpose of the S.M.A.R.T. guidelines.

Accepted Answer

One way of writing effective goals for y

Question 16

Standing plans deal with unique, one-time-only events.

Accepted Answer

A) True 
 B)False

Question 17

Tactical plans and objectives are used to direct behavior, efforts, and attention over the next six months to two years.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a pitfall of planning?

Accepted Answer

A) It increases employee turnover. 
B) It can impede change and slow needed adaptation. 
C) It discourages employees form working hard for long periods. 
D) It leads to disintegration of task strategies. 
E) It decreases the effort put in by managers and employees. 
A) It increases employee turnover. 
B) It can impede change and slow needed adaptation. 
C) It discourages employees form working hard for long periods. 
D) It leads to disintegration of task strategies. 
E) It decreases the effort put in by managers and employees.

Question 19

Identify three ways of increasing goal commitment. Which one is most commonly used by managers?

Accepted Answer

Managers can bring about goal commitment

Question 20

What is planning and what are its benefits?

Accepted Answer

Planning is choosing a goal and developi

Which of the following is a commonly used method for increasing goal commitment?

____ is a systematic process of defining problems, evaluating alternatives, and choosing optimal solutions.

Describe the management by objectives (MBO) process. Which type of manager would be responsible for MBO? What is the probable value of MBO to managers?

The _____ is a more specific goal that unifies company-wide efforts, stretches and challenges the organization, and possesses a finish line and a time frame.

_____ is fear of what others will think of your ideas.

Encouraging worker participation in goal setting, making goals public, and getting top management's support are all recommended ways to increase goal commitment in a company.

Groupthink occurs in ____.

Briefly describe the benefits and pitfalls of planning.

Which of the following is the first step in management by objectives?

An organization's purpose must regularly change to adapt to changes in the environment over time.

Define the terms decision making and rational decision making.

Merissa, a famous dress designer, wants to launch a new collection. She wants the best material available for her dresses and does not want to settle for anything lesser. In this context, Merissa is _____.

Top management is responsible for developing ____.

Identify and explain the purpose of the S.M.A.R.T. guidelines.

Standing plans deal with unique, one-time-only events.

Tactical plans and objectives are used to direct behavior, efforts, and attention over the next six months to two years.

Which of the following is a pitfall of planning?

Identify three ways of increasing goal commitment. Which one is most commonly used by managers?

What is planning and what are its benefits?

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters

Exam 5: Planning and Decision Making

Which of the following is a commonly used method for increasing goal commitment?

____ is a systematic process of defining problems, evaluating alternatives, and choosing optimal solutions.

Describe the management by objectives (MBO) process. Which type of manager would be responsible for MBO? What is the probable value of MBO to managers?

The _____ is a more specific goal that unifies company-wide efforts, stretches and challenges the organization, and possesses a finish line and a time frame.

_____ is fear of what others will think of your ideas.

Encouraging worker participation in goal setting, making goals public, and getting top management's support are all recommended ways to increase goal commitment in a company.

Groupthink occurs in ____.

Briefly describe the benefits and pitfalls of planning.

Which of the following is the first step in management by objectives?

An organization's purpose must regularly change to adapt to changes in the environment over time.

Define the terms decision making and rational decision making.

Merissa, a famous dress designer, wants to launch a new collection. She wants the best material available for her dresses and does not want to settle for anything lesser. In this context, Merissa is _____. ​

Top management is responsible for developing ____.

Identify and explain the purpose of the S.M.A.R.T. guidelines.

Standing plans deal with unique, one-time-only events.

Tactical plans and objectives are used to direct behavior, efforts, and attention over the next six months to two years.

Which of the following is a pitfall of planning?

Identify three ways of increasing goal commitment. Which one is most commonly used by managers?

What is planning and what are its benefits?

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters

Merissa, a famous dress designer, wants to launch a new collection. She wants the best material available for her dresses and does not want to settle for anything lesser. In this context, Merissa is _____.