Exam 5: Planning and Decision Making

Budgets are a type of ____ plans.

Briefly identify the two types of conflict that may spontaneously occur in situations of group decision making. Comment on the probable effectiveness of group decisions given each type of conflict.

Define the two types of conflict that may spontaneously occur in situations of group decision making. List and explain the approaches to structured conflict that may help to enhance the quality of group decisions. Be sure to comment on the research results which evaluate their effectiveness.

Which of the following is a disadvantage of face-to-face brainstorming that is overcome by electronic brainstorming?

S.M.A.R.T. goals are Specific, Meaningful, Active, Reachable, and Timely.

_____ planning allows companies to maintain flexibility by making small simultaneous investments in many alternative plans.

How can organizations maintain flexibility as they plan? Explain how the method for maintaining flexibility is different from traditional planning.

List the steps in effective planning.

____ are standing plans that indicate the specific steps that should be taken in response to a particular event.

Planning works best when the goals and action plans at the bottom and middle of the organization supports the goals and action plans at the top of the organization.

____ is the emotional reaction that can occur when disagreements become personal rather than professional.

Which of the following is the most specific type of standing plan?

Budgeting is a form of qualitative planning.

According to the S.M.A.R.T. guidelines, goals should be ____.

Which of the following is NOT a step in the management by objectives (MBO) process?

The basic purpose of _____ planning is to leave commitments open by maintaining slack resources.

An Australian manufacturer of surfboards wants to increase awareness of its brand in the U.S. market within the next one year. It wants to host a series of surfboard competitions in California to accomplish this objective. Which of the following types of plans will it use?

The ____ approach to decision-making is a method in which an individual or a subgroup is assigned the role of a critic.

A(n) _____ is a brief, two-sentence statement of a company's purpose for existing.​

​_____ occurs when you have an idea but have to wait to share it because someone else is already presenting an idea to the group.