Question 1

____ are a type of operational plan.

Accepted Answer

A) Single­use plans 
B) Purpose statements 
C) Strategic plans 
D) Tactical plans 
E) Benchmarks 
A) Single­use plans 
B) Purpose statements 
C) Strategic plans 
D) Tactical plans 
E) Benchmarks

Question 2

Management by objectives is a two-step process in which managers and their employees discuss possible goals and then meet regularly to review progress toward the accomplishment of those goals.

Accepted Answer

A) True 
 B)False

Question 3

A company's purpose statement _____.​

Accepted Answer

A) ​changes from country to country 
B) ​contains all the rules of the company 
C) ​is enduring and inspirational 
D) ​is a short­term goal or subgoal 
E) ​deals with unique, one­time­only events 
A) ​changes from country to country 
B) ​contains all the rules of the company 
C) ​is enduring and inspirational 
D) ​is a short­term goal or subgoal 
E) ​deals with unique, one­time­only events

Question 4

Briefly identify and explain the two accepted methods of tracking progress toward goal achievement.

Accepted Answer

There are two accepted methods of tracki

Question 5

Who among the following is responsible for developing operational plans?

Accepted Answer

A) Lower­level managers 
B) Middle managers 
C) Top managers 
D) Shareholders 
E) Board of directors 
A) Lower­level managers 
B) Middle managers 
C) Top managers 
D) Shareholders 
E) Board of directors

Question 6

​The managers of a transport company are planning how much money should be allocated to each of its units. They want to cut down unnecessary expenses and put the savings into developing the company. In this context, the managers are formulating a(n) _____.

Accepted Answer

A) ​purpose statement 
B) ​policy 
C) regulation 
D) strategic objective 
E) ​budget 
A) ​purpose statement 
B) ​policy 
C) regulation 
D) strategic objective 
E) ​budget

Question 7

Which of the following is NOT one of the rules for effective brainstorming?

Accepted Answer

A) The more ideas, the better. 
B) Evaluation of ideas is encouraged. 
C) All ideas are acceptable. 
D) Criticism is not allowed. 
E) Use other members' ideas to come up with more ideas. 
A) The more ideas, the better. 
B) Evaluation of ideas is encouraged. 
C) All ideas are acceptable. 
D) Criticism is not allowed. 
E) Use other members' ideas to come up with more ideas.

Question 8

Daniel is starting a small shoe manufacturing company. He does not want the best equipment at the moment. He just wants equipment that is good enough to work with. In this context, Daniel is _____.​

Accepted Answer

A) ​maximizing 
B) ​discounting 
C) ​specializing 
D) ​satisficing 
E) ​optimizing 
A) ​maximizing 
B) ​discounting 
C) ​specializing 
D) ​satisficing 
E) ​optimizing

Question 9

_____ plans are the day-to-day plans for producing or delivering the organization's products and services.

Accepted Answer

A) Strategic 
B) Tactical 
C) Operational 
D) Standing 
E) Single­use 
A) Strategic 
B) Tactical 
C) Operational 
D) Standing 
E) Single­use

Question 10

Which of the following is an advantage of planning?

Accepted Answer

A) It encourages people to work harder for extended periods. 
B) It allows organizations to adapt to change quickly. 
C) It fixes all organizational problems. 
D) It fosters flexibility in the organization. 
E) It creates a suitable environment for change. 
A) It encourages people to work harder for extended periods. 
B) It allows organizations to adapt to change quickly. 
C) It fixes all organizational problems. 
D) It fosters flexibility in the organization. 
E) It creates a suitable environment for change.

Question 11

The term decision making is used to refer to the process of choosing a solution from available alternatives.

Accepted Answer

A) True 
 B)False

Question 12

Developing a purpose statement is the sole responsibility of middle management.

Accepted Answer

A) True 
 B)False

Question 13

A(n) ____ is a standing plan that indicates the general course of action that should be taken in response to a particular event or situation.

Accepted Answer

A) policy 
B) procedure 
C) rule 
D) regulation 
E) heuristic 
A) policy 
B) procedure 
C) rule 
D) regulation 
E) heuristic

Question 14

The purpose of action plans is to leave commitments open by maintaining a cushion of resources, such as extra time, people, money, or production capacity, that can be used to address and adapt to unanticipated changes, problems, or opportunities.

Accepted Answer

A) True 
 B)False

Question 15

____ are types of standing plans.

Accepted Answer

A) Policies and procedures 
B) Targeted plans 
C) Long­term tactical strategies 
D) MBO guidelines 
E) Transformational plans 
A) Policies and procedures 
B) Targeted plans 
C) Long­term tactical strategies 
D) MBO guidelines 
E) Transformational plans

Question 16

Who among the following is responsible for the creation of tactical plans?

Accepted Answer

A) Team leaders 
B) Lower­level managers 
C) Middle managers 
D) Top managers 
E) Facilities team 
A) Team leaders 
B) Lower­level managers 
C) Middle managers 
D) Top managers 
E) Facilities team

Question 17

____ occurs when managers choose an alternative that is good enough, rather than the best possible alternative.

Accepted Answer

A) Maximizing 
B) Optimizing 
C) Alternating 
D) Budgeting 
E) Satisficing 
A) Maximizing 
B) Optimizing 
C) Alternating 
D) Budgeting 
E) Satisficing

Question 18

Susan is a manager at a grocery store. Every morning when she enters the store, there are a series of steps that should be taken by her. She has to switch on all the lights, switch on the air conditioner, check if any product is expired, and check if the cash registers are working. In this context, Susan is following a(n) _____.

Accepted Answer

A) ​budget 
B) ​​procedure 
C) ​option­based plan 
D) ​single­use plan 
E) ​tactical plan 
A) ​budget 
B) ​​procedure 
C) ​option­based plan 
D) ​single­use plan 
E) ​tactical plan

Question 19

According to the S.M.A.R.T. guidelines, goals should be ____.

Accepted Answer

A) broad 
B) measurable 
C) rational 
D) nonspecific 
E) actionable 
A) broad 
B) measurable 
C) rational 
D) nonspecific 
E) actionable

Question 20

The ____ is a decision-making method in which a panel of experts responds to questions and to each other until an agreement is reached on how a specific issue should be handled.

Accepted Answer

A) dialectical inquiry technique 
B) nominal group technique 
C) Delphi technique 
D) electronic brainstorming technique 
E) feedback method 
A) dialectical inquiry technique 
B) nominal group technique 
C) Delphi technique 
D) electronic brainstorming technique 
E) feedback method

____ are a type of operational plan.

Management by objectives is a two-step process in which managers and their employees discuss possible goals and then meet regularly to review progress toward the accomplishment of those goals.

A company's purpose statement _____.

Briefly identify and explain the two accepted methods of tracking progress toward goal achievement.

Who among the following is responsible for developing operational plans?

The managers of a transport company are planning how much money should be allocated to each of its units. They want to cut down unnecessary expenses and put the savings into developing the company. In this context, the managers are formulating a(n) _____.

Which of the following is NOT one of the rules for effective brainstorming?

Daniel is starting a small shoe manufacturing company. He does not want the best equipment at the moment. He just wants equipment that is good enough to work with. In this context, Daniel is _____.

_____ plans are the day-to-day plans for producing or delivering the organization's products and services.

Which of the following is an advantage of planning?

The term decision making is used to refer to the process of choosing a solution from available alternatives.

Developing a purpose statement is the sole responsibility of middle management.

A(n) ____ is a standing plan that indicates the general course of action that should be taken in response to a particular event or situation.

The purpose of action plans is to leave commitments open by maintaining a cushion of resources, such as extra time, people, money, or production capacity, that can be used to address and adapt to unanticipated changes, problems, or opportunities.

____ are types of standing plans.

Who among the following is responsible for the creation of tactical plans?

____ occurs when managers choose an alternative that is good enough, rather than the best possible alternative.

According to the S.M.A.R.T. guidelines, goals should be ____.

The ____ is a decision-making method in which a panel of experts responds to questions and to each other until an agreement is reached on how a specific issue should be handled.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters

Exam 5: Planning and Decision Making

____ are a type of operational plan.

Management by objectives is a two-step process in which managers and their employees discuss possible goals and then meet regularly to review progress toward the accomplishment of those goals.

A company's purpose statement _____.​

Briefly identify and explain the two accepted methods of tracking progress toward goal achievement.

Who among the following is responsible for developing operational plans?

​The managers of a transport company are planning how much money should be allocated to each of its units. They want to cut down unnecessary expenses and put the savings into developing the company. In this context, the managers are formulating a(n) _____.

Which of the following is NOT one of the rules for effective brainstorming?

Daniel is starting a small shoe manufacturing company. He does not want the best equipment at the moment. He just wants equipment that is good enough to work with. In this context, Daniel is _____.​

_____ plans are the day-to-day plans for producing or delivering the organization's products and services.

Which of the following is an advantage of planning?

The term decision making is used to refer to the process of choosing a solution from available alternatives.

Developing a purpose statement is the sole responsibility of middle management.

A(n) ____ is a standing plan that indicates the general course of action that should be taken in response to a particular event or situation.

The purpose of action plans is to leave commitments open by maintaining a cushion of resources, such as extra time, people, money, or production capacity, that can be used to address and adapt to unanticipated changes, problems, or opportunities.

____ are types of standing plans.

Who among the following is responsible for the creation of tactical plans?

____ occurs when managers choose an alternative that is good enough, rather than the best possible alternative.

According to the S.M.A.R.T. guidelines, goals should be ____.

The ____ is a decision-making method in which a panel of experts responds to questions and to each other until an agreement is reached on how a specific issue should be handled.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters

A company's purpose statement _____.

The managers of a transport company are planning how much money should be allocated to each of its units. They want to cut down unnecessary expenses and put the savings into developing the company. In this context, the managers are formulating a(n) _____.

Daniel is starting a small shoe manufacturing company. He does not want the best equipment at the moment. He just wants equipment that is good enough to work with. In this context, Daniel is _____.