Question 1

According to Herzberg, which of the following is a hygiene factor?

Accepted Answer

A) growth 
B) responsibility 
C) salary 
D) achievement 
A) growth 
B) responsibility 
C) salary 
D) achievement

Question 2

Which of the following statements would a Theory Y manager consider to be true?

Accepted Answer

A) Employees must be coerced, controlled, or threatened. 
B) Employees view work as being as natural as rest or play. 
C) Employees will shirk responsibilities whenever possible. 
D) Employees dislike work. 
A) Employees must be coerced, controlled, or threatened. 
B) Employees view work as being as natural as rest or play. 
C) Employees will shirk responsibilities whenever possible. 
D) Employees dislike work.

Question 3

The theory that intrinsic factors are related to job satisfaction, and extrinsic factors are related to job dissatisfaction is

Accepted Answer

A) Vroom's expectancy theory. 
B) Maslow's hierarchy of needs. 
C) McGregor's Theory X and Theory Y. 
D) Herzberg's motivation- hygiene theory. 
A) Vroom's expectancy theory. 
B) Maslow's hierarchy of needs. 
C) McGregor's Theory X and Theory Y. 
D) Herzberg's motivation- hygiene theory.

Question 4

The performance relationship reward will be weak if the individual perceives that performance is not rewarded.

Accepted Answer

A) True 
 B)False

Question 5

A framework for analyzing and designing jobs, their interrelationships, and impact on outcome variables is known as which of the following?

Accepted Answer

A) flexible manufacturing systems 
B) job characteristics model 
C) reengineering 
D) TQM 
A) flexible manufacturing systems 
B) job characteristics model 
C) reengineering 
D) TQM

Question 6

The greater the tension level of the motivated employee, the_____________ the effort level.

Accepted Answer

A) lower 
B) same 
C) higher 
D) There is no relationship. 
A) lower 
B) same 
C) higher 
D) There is no relationship.

Question 7

The value placed on task performances and rewards is referred to as

Accepted Answer

A) effort to performance linkage. 
B) expectancy. 
C) performance- reward linkage. 
D) valence. 
A) effort to performance linkage. 
B) expectancy. 
C) performance- reward linkage. 
D) valence.

Question 8

Which of the following is not a core job dimension used in the job characteristics model?

Accepted Answer

A) task identity 
B) output 
C) feedback 
D) skill variety 
A) task identity 
B) output 
C) feedback 
D) skill variety

Question 9

How does the equity theory differ from the rest?

Accepted Answer

This theory says that employees perceive

Question 10

Equity theory holds that when inequities occur, employees attempt to correct the situation.

Accepted Answer

A) True 
 B)False

Question 11

When inequities exist, employees

Accepted Answer

A) do not notice. 
B) do not mind. 
C) attempt to correct the inequities. 
D) disregard the information obtained. 
A) do not notice. 
B) do not mind. 
C) attempt to correct the inequities. 
D) disregard the information obtained.

Question 12

Motivating potential score (MPS)combines all of the following core job dimensions except

Accepted Answer

A) task significance. 
B) task identity. 
C) skill variety. 
D) autonomy. 
A) task significance. 
B) task identity. 
C) skill variety. 
D) autonomy.

Question 13

Maria is highly motivated because she supervises four employees, gets consistent positive feedback and recognition about her own work, and she continually learns new things on her job. This example most closely relates to motivation as described by

Accepted Answer

A) Herzberg's Motivation- Hygiene theory. 
B) Equity theory. 
C) expectancy theory. 
D) McClelland's need theory. 
A) Herzberg's Motivation- Hygiene theory. 
B) Equity theory. 
C) expectancy theory. 
D) McClelland's need theory.

Question 14

Aaron's desire to influence and control his employees, might be explained by McClelland, as his having a high need for

Accepted Answer

A) achievement. 
B) authority. 
C) affiliation. 
D) power. 
A) achievement. 
B) authority. 
C) affiliation. 
D) power.

Question 15

In collectivist nations, such as Japan and Mexico, motivation focused on self- interest will be effective.

Accepted Answer

A) True 
 B)False

Question 16

Maslow's need theory says that although no need is ever fully gratified, a substantially satisfied need no longer motivates.

Accepted Answer

A) True 
 B)False

Question 17

A need is an internal state that makes certain outcomes appear attractive.

Accepted Answer

A) True 
 B)False

Question 18

In Vroom's expectancy theory, the degree to which the individual believes that performing at a particular level will lead to attainment of the desired outcome is the attractiveness variable.

Accepted Answer

A) True 
 B)False

Question 19

John has a job that pays well, he desires to make a contribution to the organization, and he has an active social life. His overpowering drive now is to become all that he is capable of becoming. At which level is John?

Accepted Answer

A) self- actualization 
B) esteem 
C) safety 
D) social 
A) self- actualization 
B) esteem 
C) safety 
D) social

Question 20

Explain the job characteristics model (JCM)and the motivating potential score (MPS)as taught by Hackman and Oldham and describe how this model relates to the effectiveness of alternative work arrangements.

Accepted Answer

The job characteristics model (JCM), dev

According to Herzberg, which of the following is a hygiene factor?

Which of the following statements would a Theory Y manager consider to be true?

The theory that intrinsic factors are related to job satisfaction, and extrinsic factors are related to job dissatisfaction is

The performance relationship reward will be weak if the individual perceives that performance is not rewarded.

A framework for analyzing and designing jobs, their interrelationships, and impact on outcome variables is known as which of the following?

The greater the tension level of the motivated employee, the_____________ the effort level.

The value placed on task performances and rewards is referred to as

Which of the following is not a core job dimension used in the job characteristics model?

How does the equity theory differ from the rest?

Equity theory holds that when inequities occur, employees attempt to correct the situation.

When inequities exist, employees

Motivating potential score (MPS)combines all of the following core job dimensions except

Maria is highly motivated because she supervises four employees, gets consistent positive feedback and recognition about her own work, and she continually learns new things on her job. This example most closely relates to motivation as described by

Aaron's desire to influence and control his employees, might be explained by McClelland, as his having a high need for

In collectivist nations, such as Japan and Mexico, motivation focused on self- interest will be effective.

Maslow's need theory says that although no need is ever fully gratified, a substantially satisfied need no longer motivates.

A need is an internal state that makes certain outcomes appear attractive.

In Vroom's expectancy theory, the degree to which the individual believes that performing at a particular level will lead to attainment of the desired outcome is the attractiveness variable.

John has a job that pays well, he desires to make a contribution to the organization, and he has an active social life. His overpowering drive now is to become all that he is capable of becoming. At which level is John?

Explain the job characteristics model (JCM)and the motivating potential score (MPS)as taught by Hackman and Oldham and describe how this model relates to the effectiveness of alternative work arrangements.

Managers and Management

The Management Environment

Foundations of Planning

Foundations of Decision Making

Basic Organization Designs

Staffing and Human Resource Management

Managing Change, Stress, and Innovation

Foundations of Individual and Group Behavior

Understanding Work Teams

Leadership and Trust

Communication and Interpersonal Skills

Foundations of Control

Operations Management

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Exam 10: Motivating and Rewarding Employees

According to Herzberg, which of the following is a hygiene factor?

Which of the following statements would a Theory Y manager consider to be true?

The theory that intrinsic factors are related to job satisfaction, and extrinsic factors are related to job dissatisfaction is

The performance relationship reward will be weak if the individual perceives that performance is not rewarded.

A framework for analyzing and designing jobs, their interrelationships, and impact on outcome variables is known as which of the following?

The greater the tension level of the motivated employee, the_____________ the effort level.

The value placed on task performances and rewards is referred to as

Which of the following is not a core job dimension used in the job characteristics model?

How does the equity theory differ from the rest?

Equity theory holds that when inequities occur, employees attempt to correct the situation.

When inequities exist, employees

Motivating potential score (MPS)combines all of the following core job dimensions except

Maria is highly motivated because she supervises four employees, gets consistent positive feedback and recognition about her own work, and she continually learns new things on her job. This example most closely relates to motivation as described by

Aaron's desire to influence and control his employees, might be explained by McClelland, as his having a high need for

In collectivist nations, such as Japan and Mexico, motivation focused on self- interest will be effective.

Maslow's need theory says that although no need is ever fully gratified, a substantially satisfied need no longer motivates.

A need is an internal state that makes certain outcomes appear attractive.

In Vroom's expectancy theory, the degree to which the individual believes that performing at a particular level will lead to attainment of the desired outcome is the attractiveness variable.

John has a job that pays well, he desires to make a contribution to the organization, and he has an active social life. His overpowering drive now is to become all that he is capable of becoming. At which level is John?

Explain the job characteristics model (JCM)and the motivating potential score (MPS)as taught by Hackman and Oldham and describe how this model relates to the effectiveness of alternative work arrangements.

Managers and Management

The Management Environment

Foundations of Planning

Foundations of Decision Making

Basic Organization Designs

Staffing and Human Resource Management

Managing Change, Stress, and Innovation

Foundations of Individual and Group Behavior

Understanding Work Teams

Leadership and Trust

Communication and Interpersonal Skills

Foundations of Control

Operations Management

Filters