Exam 10: Motivating and Rewarding Employees
Exam 1: Managers and Management167 Questions
Exam 2: The Management Environment139 Questions
Exam 3: Foundations of Planning158 Questions
Exam 4: Foundations of Decision Making177 Questions
Exam 5: Basic Organization Designs192 Questions
Exam 6: Staffing and Human Resource Management171 Questions
Exam 7: Managing Change, Stress, and Innovation168 Questions
Exam 8: Foundations of Individual and Group Behavior194 Questions
Exam 9: Understanding Work Teams151 Questions
Exam 10: Motivating and Rewarding Employees173 Questions
Exam 11: Leadership and Trust189 Questions
Exam 12: Communication and Interpersonal Skills183 Questions
Exam 13: Foundations of Control166 Questions
Exam 14: Operations Management106 Questions
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According to expectancy theory, managers need to reward employees with those things that they value most positively.
(True/False)
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The expectancy model includes all of the following factors except
(Multiple Choice)
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According to Maslow, if you want to motivate someone you have to satisfy needs that are at or above the level at which the person is functioning in the hierarchy.
(True/False)
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In equity theory propositions, if paid according to quantity of production, overrewarded employees will produce_____________ than equitably paid employees.
(Multiple Choice)
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Fifteen percent of Johanna's salary is based upon retail sales, profits, and customer satisfaction. This is an example of which of the following?
(Multiple Choice)
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Application of McClelland's Three Needs Theory
It seems Bill will never determine what motivates his group of ten employees. He realizes everyone is different but that certainly complicates motivational issues. It seems like the only thing that motivates Jerri is the desire to have an impact and to be influential. She loves to be in charge. If she is not "in charge," she contributes very little to the project, whereas if she is in charge, she will work beyond the level of anyone else. Nancy always wants to succeed. She seems to have a desire to excel at all she does. Then, there is Tim. Bill gave Tim an assignment last month where he had to work by himself for the majority of the project with very little interaction from anyone else. The project also took him away from the workplace for the majority of the month. Tim's productivity level fell dramatically, and Bill wondered why.
-Which need is highest for Jerri, according to McClelland?
(Multiple Choice)
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Expectancy theory maintains that a person's motivation determines the
(Multiple Choice)
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Describe how motivators and hygiene factors would be used by a manager to motivate employees. How do employees differ in their response to hygiene factors versus motivators?
(Essay)
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In Maslow's need hierarchy, status is an example of what type of need?
(Multiple Choice)
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Self- actualization is the need to become what one is capable of becoming.
(True/False)
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The degree to which the job requires completion of a whole and identifiable piece of work is known as task identity.
(True/False)
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To maximize motivation in today's diverse workforce, management must focus on
(Multiple Choice)
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Which of the following is not one of the needs in Maslow's hierarchy of needs?
(Multiple Choice)
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Calvin thinks about his job when he is playing with his son on the weekend, and he continually volunteers to do extra assignments and project for his department. These suggest that Calvin has a strong need for
(Multiple Choice)
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Equity theory holds that people who feel underpaid will increase their efforts in order to increase their compensation.
(True/False)
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On the basis of equity theory, when employees perceive an inequity, they might do all of the following except
(Multiple Choice)
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The key to Herzberg's Motivation- Hygiene Theory is using hygiene factors to motivate employees.
(True/False)
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People who work in jobs with high core job dimensions are generally more motivated, satisfied, and productive than are those who do not.
(True/False)
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