Exam 10: Motivating and Rewarding Employees

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Application of Early Theories of Motivation Weston has two very different first- line supervisors who report directly to him. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform up to company expectations. Zach, on the other hand, has very few controls and believes that as long as people know what their objectives are, they will exercise self- control and self- direction. Aaron has been trying to use working conditions to increase the level of productivity in his department. Work conditions have not been very safe, and employees have complained frequently that they felt unsafe at work. However, when conditions were improved, employees were still not motivated. Zach had chosen to use responsibility and the opportunity for growth to increase his productivity levels, and he had been much more successful. -Zack has the desire to develop and use his abilities and potential to the maximum, this is an example of _____________ need in Maslow's need hierarchy.

(Multiple Choice)
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Application of Early Theories of Motivation Weston has two very different first- line supervisors who report directly to him. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform up to company expectations. Zach, on the other hand, has very few controls and believes that as long as people know what their objectives are, they will exercise self- control and self- direction. Aaron has been trying to use working conditions to increase the level of productivity in his department. Work conditions have not been very safe, and employees have complained frequently that they felt unsafe at work. However, when conditions were improved, employees were still not motivated. Zach had chosen to use responsibility and the opportunity for growth to increase his productivity levels, and he had been much more successful. -Employees were at which level in the hierarchy of needs in Aaron's department?

(Multiple Choice)
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Katie has just been asked to type up a report in two days using a software program she has never seen before. Furthermore, fifteen graphs, bar charts, and pie charts are an integral part of the report. She will have to use a color printer in a different department because her department does not have a color printer. Katie wonders if she will be able to get her project accomplished on time and in the format wanted by her manager. This is an example of which variable in Vroom's expectancy theory?

(Multiple Choice)
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Expectancy theory explains the universal drive present in all workers that leads to increased performance.

(True/False)
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Explain the effects of national culture on motivation.

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In Herzberg's Motivation- Hygiene Theory, employee satisfaction is a function of the presence of such things as safe working conditions, adequate pay, and quality supervision.

(True/False)
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Compensation plans, such as piece- rate plans and profit sharing, that pay employees on the basis of some performance measure are

(Multiple Choice)
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A pediatric nurse working in an intensive care unit would have which job characteristic?

(Multiple Choice)
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According to expectancy theory, motivated behavior is likely to occur only if the effort- performance and performance- reward expectancies are simultaneously high.

(True/False)
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Achievement, recognition, and growth are examples of

(Multiple Choice)
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_____________theory does the best job of explaining why some people do the least amount of work necessary to get by in their job while others seem to put an enormous level of effort into their work.

(Multiple Choice)
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In expectancy theory, _____________is the probability perceived by the individual that exerting a given amount of effort will lead to performance.

(Multiple Choice)
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_____________is a special type of part- time work in which two or more individuals split a traditional job.

(Multiple Choice)
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If employees perceive their inputs- outcomes ratio to be equal to the relevant others that they compare themselves to, then

(Multiple Choice)
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A Theory Y manager would believe that people seek out responsibility.

(True/False)
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How does expectancy theory explain the concepts of needs found in the other motivational theories?

(Essay)
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The _____________category of the equity theory refers to input outcome ratios that are unique to the individual.

(Multiple Choice)
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Research generally validates Maslow's need theory.

(True/False)
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Application of Early Theories of Motivation Weston has two very different first- line supervisors who report directly to him. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform up to company expectations. Zach, on the other hand, has very few controls and believes that as long as people know what their objectives are, they will exercise self- control and self- direction. Aaron has been trying to use working conditions to increase the level of productivity in his department. Work conditions have not been very safe, and employees have complained frequently that they felt unsafe at work. However, when conditions were improved, employees were still not motivated. Zach had chosen to use responsibility and the opportunity for growth to increase his productivity levels, and he had been much more successful. -Since Aaron believes that hygiene factors increase employee performance, he uses_____________ to motivate his employees.

(Multiple Choice)
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Salary, working conditions, and security are examples of

(Multiple Choice)
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