Exam 10: Motivating and Rewarding Employees

Compare and contrast Maslow's hierarchy of needs and McGregor's Theory X and Theory Y.

According to the equity theory, rewards, recognition, promotions, and pay are considered_____________ .

Job enrichment is vertically expanding a job by adding planning and evaluation responsibilities.

In the job characteristics model (JCM), the links between job dimensions and outcomes are moderated or adjusted by the strength of the _____________need.

In equity theory propositions, if paid according to quantity of production, underrewarded employees will produce a_____________ units in comparison with equitably paid employees.

Motivated employees are in a state of

Since, theories of motivation are universal, they are not impacted by national or cultural differences.

Maslow's need hierarchy demonstrates that once needs at a particular level are met, these needs are no longer a motivator, and the next higher level of needs become motivators.

A demotivating force in the_____________ relationship is represented by the following. After taking an examination, you believed that you could not have passed regardless of the amount of preparation you had done.

Application of Early Theories of Motivation Weston has two very different first- line supervisors who report directly to him. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform up to company expectations. Zach, on the other hand, has very few controls and believes that as long as people know what their objectives are, they will exercise self- control and self- direction. Aaron has been trying to use working conditions to increase the level of productivity in his department. Work conditions have not been very safe, and employees have complained frequently that they felt unsafe at work. However, when conditions were improved, employees were still not motivated. Zach had chosen to use responsibility and the opportunity for growth to increase his productivity levels, and he had been much more successful. -Zach was using which types of factors to increase productivity levels?

Describe three of the significant workplace issues that affect motivation in today's workforce.

Which of the following is not a core job dimension used in the job characteristics model?

Application of Early Theories of Motivation Weston has two very different first- line supervisors who report directly to him. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform up to company expectations. Zach, on the other hand, has very few controls and believes that as long as people know what their objectives are, they will exercise self- control and self- direction. Aaron has been trying to use working conditions to increase the level of productivity in his department. Work conditions have not been very safe, and employees have complained frequently that they felt unsafe at work. However, when conditions were improved, employees were still not motivated. Zach had chosen to use responsibility and the opportunity for growth to increase his productivity levels, and he had been much more successful. -Aaron was trying to use what types of factors to increase productivity?

According to McClelland, which of the following is not a major relevant need in work situations?

_____________is/are a program that pays and rewards employees on the basis of skills, knowledge, or behavior that they possess.

Equity theory holds that people who feel underpaid will decrease their level of effort and performance as a means of responding to feelings of inequity.

_____________is the degree to which a job affects the lives or work of other people.

Application of Maslow's Hierarchy of Needs Jericho has several employees with a wide range of behaviors. He has been having a difficult time understanding where some of his employees are as far as motivation is concerned. He has just returned from a conference where Maslow's hierarchy of needs was discussed, and some of his employees seem to fall in those categories. First, there is Julie. She was just hired last week, and her preoccupation at the moment seems to be finding a place to live, grocery stores, and to locate things such as the fire and police departments. Jericho wonders if she will ever start thinking about work. Then, there is Jamie. When Jericho asked her to work late next month, she said it was no problem as long as there was a security person to walk her across the company campus to the underground parking lot. Jericho easily arranged for the security guard. Then, there is Jason who just yesterday complained that his work was not challenging enough. He said he was not growing or using his full potential at what he was doing. Jessica also came to mind. What would he do with Jessica? She was their social butterfly, constantly flitting from one workstation to another, chatting with the employees. Not only was she not getting her work done, but also she was interrupting everyone else's work. And, finally, there was Lane who constantly needed attention and public recognition. If Lane accomplished a goal, he wanted everyone in the work area to realize he had met his goal. What a group of employees, thought Jericho. -At which needs level is Jamie when she is concerned about working late next month?

According to Herzberg's Motivation- Hygiene theory,_____________ would be considered a motivator?

According to Maslow, a need stops motivating