Exam 5: Capacity
Exam 1: Creating Customer Value128 Questions
Exam 2: Supply Chain Management170 Questions
Exam 3: Supply Chain Sustainability and Humanitarian Logistics132 Questions
Exam 4: Process Configuration132 Questions
Exam 5: Capacity143 Questions
Exam 6: Waiting Lines165 Questions
Exam 7: Inventory Management218 Questions
Exam 8: Quality and Process Improvement153 Questions
Exam 9: Lean Systems112 Questions
Exam 10: Location and Layout216 Questions
Exam 11: Managing Demand and Forecasting189 Questions
Exam 12: Operations Planning and Scheduling134 Questions
Exam 13: Resource Planning174 Questions
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A wait- and- see strategy in regard to capacity is best characterized by
(Multiple Choice)
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Utilization is calculated as the ratio of Capacity / Actual output.
(True/False)
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Explain the cost and time implications that inventory has for the purposes of process choice.
(Essay)
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The lock box department at Bank 21 handles the processing of monthly loan payments to the bank, monthly and quarterly premium payments to a local insurance company, and bill payments for 85 of the bank's largest commercial customers. The payments are processed by machine operators, with one operator per machine. An operator can process one payment in 0.25 minute. Setup times are negligible in this situation. A capacity cushion of 20 percent is needed for the operation. The average monthly (not annual) volume of payments processed through the department currently is 400,000. However, it is expected to increase by 20 percent. The department operates eight hours per shift, two shifts per day, 260 days per year. How many machines (not operators) are needed to satisfy the new total processing volume? (Round up to the next whole integer.)
(Multiple Choice)
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Aggregate stock is any stock of items used to support the production of goods and services or satisfy customer demand.
(True/False)
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______ is introduced by chance and results from small changes or differences in equipment operations, people's behaviour, or environmental conditions.
(Short Answer)
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Effective management of capacity includes only consideration of short- term challenges.
(True/False)
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Setup time is the time required to change a machine from making one product or service to making another.
(True/False)
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What is the capacity cushion and how is it significant for managing processes?
(Essay)
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Table 5.2
High Tech, Inc. is producing two types of products: A and B. Both are produced at the same sawing operation. Because of demand uncertainties, the operations manager obtained three demand forecasts (pessimistic, expected, and optimistic). The demand forecasts, batch sizes (units/batch), processing times (hr/unit), and setup times (hr/batch) follow.
The sawing machines operate on two 8-hour shifts, 5 days per week, and 50 weeks per year. The manager wants to maintain a 10 percent capacity cushion.
-Using the information from Table 5.2, how many hours of capacity can the company expect from each of its sawing machines?
(Multiple Choice)
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Little's Law is the mathematical relationship than computes the average throughput time for items based on ______ inventory and the actual output rate.
(Short Answer)
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A bottleneck is an operation that has the highest effective capacity of any operation in the process and, thus, boosts the system's output.
(True/False)
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Typically, a larger capacity cushion is required in project processes with high variability than in line or continuous flow processes with relatively low variability.
(True/False)
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The difference of 100 % - Utilization (%) provides a measure the capacity cushion.
(True/False)
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More complex waiting- line problems must be analyzed with _______ .
(Short Answer)
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A capacity cushion is the amount of inventory that a firm maintains to handle sudden increases in demand or temporary loss of production capacity.
(True/False)
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The ______ is to do nothing and simply lose orders from any demand that exceeds current capacity.
(Short Answer)
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Which one of the following statements about capacity is best?
(Multiple Choice)
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A blocked operation is an operation that runs out of work to process.
(True/False)
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