Exam 12: Operations Planning and Scheduling

Which one of the following statements about costs of aggregate plans is best?

Which of the following is the best example of a physical constraint on the aggregate plan?

The heuristic method for developing a workforce scheduling in the text observes the constraint that each employee must

------- is the accumulation of customer orders that have been promised for delivery at some future date.

Two basic types of decision alternatives are used to arrive at acceptable production or staffing plans: capacity alternatives and demand alternatives. If an organization that faces seasonal demand uses a reactive approach, which one of the following actions is it most likely to implement?

One distinction between manufacturing and services that affects scheduling is that service operations demand often is less predictable.

Which one of the following is NOT a typical objective of production and staffing plans?

Undertime is the situation that occurs when employees do not work productively for the regular- time workday or workweek.

Which one of the following statements about aggregate planning is best?

Wally's Bar operates seven days a week. The daily requirements (in workers) are estimated as follows: Each worker is required to work five days per week, and each must have two consecutive days off. What is the minimum number of workers needed?

Which one of the following conditions can make a level strategy the most attractive?

A retailer experiences a seasonal demand pattern for its services. Labor requirements over a typical six- month period follow. Period 1 2 3 4 5 6 Requirement 7 8 9 11 12 7 Costs associated with operations are as follows: Wages = $2,000 per worker per month Hiring cost = $1,000 per worker Layoff cost = $1,500 per worker The current workforce level is 10 workers. Use the spreadsheet approach and the above data to answer the following questions: a. The total cost of the staffing plan (including the cost of regular wages, hiring, and layoffs) using a chase strategy with hiring and layoffs, but no overtime, is b. The total cost of the staffing plan, using a level strategy where no overtime is allowed, and the undertime paid for, is c. Suppose that overtime is allowed up to 25 percent of the regular- time capacity, and that overtime wages are 150 percent of the regular- time rate. The total cost of the level strategy with overtime and undertime, which also minimizes undertime, is

Table 12.1 Gable Express Co. provides delivery service seven days a week. The daily requirements (in workers) are estimated as follows: Day Requirement 8 4 5 3 7 3 3 Each worker is required to work five days per week, and each must have two consecutive days off. -Use the information in Table 12.1. How much total slack will be generated from the schedule?

------- scheduling assigns jobs to machines or workers to jobs.

A(n) ------- specializes in low- to medium- volume production utilizing job or batch processes.

------- is the allocation of resources over time to accomplish specific tasks.

Which one of the following statements concerning production and staffing plans is best?

Stockout refers to the accumulation of customer orders that have been promised for delivery at some future date.

The intermediate link between the business plan and manufacturing schedules is the

Which one of the following statements about aggregate planning is best?