Question 1

Scheduling is the allocation of resources over time to accomplish specific tasks.

Accepted Answer

A) True 
 B)False

Question 2

The -------  is the length of time covered by an aggregate plan.

Accepted Answer

The answer of The -------  is the length of...

Question 3

The only objective of aggregate planning is to minimize the cost of matching capacity to demand over planning period.

Accepted Answer

A) True 
 B)False

Question 4

What are the supply options for managers to meet demands?

Accepted Answer

Supply options include workfor

Question 5

The  ------- chart form of Gantt chart graphically displays the current status of each job relative to its scheduled completion date.

Accepted Answer

The answer of The  ------- chart form of Gantt...

Question 6

A(n)  ------- specializes in medium- to high- volume production and utilizes line or continuous processes.

Accepted Answer

The answer of A(n)  ------- specializes in medium- to...

Question 7

A service firm's aggregate plan, called a(n) -------  , centers on staffing and other labor- related factors.

Accepted Answer

The answer of A service firm's aggregate plan, called a(n)...

Question 8

Table 12.3
Bluebird University provides tutoring services for undergraduate students seven days a week. The daily requirements for
tutors are:
$\begin{array} { | r | c | c | c | c | c | c | c | } 
\hline \text { Day } & \mathrm { M } & \mathrm { T } & \mathrm { W } & \mathrm { TH } & \mathrm { F } & \mathrm { S } & \mathrm { SU } \
\hline \text { Requirement } & 5 & 4 & 7 & 3 & 6 & 3 & 3 \
\hline
\end{array}$
Each tutor works five days a week and must have two consecutive days off, according to the contract.
-Use the information in Table 12.3. How many days will have slack capacity?

Accepted Answer

A)  less than 3 
B)  3 
C)  4 
D)  greater than 4 
A)  less than 3 
B)  3 
C)  4 
D)  greater than 4

Question 9

Labour regular time costs are the wages paid to employees.

Accepted Answer

A) True 
 B)False

Question 10

Product or service supply in aggregate planning can be manipulated by advertising and promotion.

Accepted Answer

A) True 
 B)False

Question 11

A(n)  ------- schedule rotates employees through a series of workdays or hours.

Accepted Answer

The answer of A(n)  ------- schedule rotates employees through...

Question 12

Which one of the following statements about managerial inputs to production and staffing plans is best?

Accepted Answer

A)  Accounting and finance provide forecasts of demand and competition behaviour. 
B)  Materials provide supplier capabilities. 
C)  Human resources provide plans for future equipment capacities. 
D)  Operations provide training capacity. 
A)  Accounting and finance provide forecasts of demand and competition behaviour. 
B)  Materials provide supplier capabilities. 
C)  Human resources provide plans for future equipment capacities. 
D)  Operations provide training capacity.

Question 13

------- scheduling determines when employees work.

Accepted Answer

The answer of  ------- scheduling determines when employees work....

Question 14

With a rotating schedule

Accepted Answer

A)  employees switch workdays or hours on a periodic basis. 
B)  each employee chooses the schedule he/she wants each week and is not required to change unless they want to. 
C)  the supervisor must switch an employee's work schedule on demand, thereby changing the schedules of other employees. 
D)  employees work the same days and hours each week but rotate tasks. 
A)  employees switch workdays or hours on a periodic basis. 
B)  each employee chooses the schedule he/she wants each week and is not required to change unless they want to. 
C)  the supervisor must switch an employee's work schedule on demand, thereby changing the schedules of other employees. 
D)  employees work the same days and hours each week but rotate tasks.

Question 15

Which one of the following approaches for scheduling customer demand would be appropriate for a fancy hotel?

Accepted Answer

A)  backlogs 
B)  reservations 
C)  service on demand 
D)  appointments 
A)  backlogs 
B)  reservations 
C)  service on demand 
D)  appointments

Question 16

Which one of the following capacity alternatives would typically be best to implement a chase strategy for a manufacturing firm?

Accepted Answer

A)  Increase overtime to satisfy peaks in demand. 
B)  Build anticipation inventory to absorb the variability in demand. 
C)  Use promotional campaigns to boost demand. 
D)  Use creative pricing to modify demand. 
A)  Increase overtime to satisfy peaks in demand. 
B)  Build anticipation inventory to absorb the variability in demand. 
C)  Use promotional campaigns to boost demand. 
D)  Use creative pricing to modify demand.

Question 17

A backorder is an order that the customer expected to be filled immediately but reluctantly asks that it be delivered as soon as possible.

Accepted Answer

A) True 
 B)False

Question 18

The aggregate plan is a another term for sales and operations plan.

Accepted Answer

A) True 
 B)False

Question 19

Gantt charts can be used to

Accepted Answer

A)  monitor the progress of jobs and sequence work on each machine. 
B)  monitor the progress of jobs but cannot be used to sequence work on each machine. 
C)  sequence work on each machine but cannot be used to monitor the progress of each job. 
D)  monitor the average number of defective parts generated by a machine on each job. 
A)  monitor the progress of jobs and sequence work on each machine. 
B)  monitor the progress of jobs but cannot be used to sequence work on each machine. 
C)  sequence work on each machine but cannot be used to monitor the progress of each job. 
D)  monitor the average number of defective parts generated by a machine on each job.

Question 20

A business plan is a schedule that specifies the timing and size of production quantities for each product in the product families.

Accepted Answer

A) True 
 B)False

Scheduling is the allocation of resources over time to accomplish specific tasks.

The ------- is the length of time covered by an aggregate plan.

The only objective of aggregate planning is to minimize the cost of matching capacity to demand over planning period.

What are the supply options for managers to meet demands?

The ------- chart form of Gantt chart graphically displays the current status of each job relative to its scheduled completion date.

A(n) ------- specializes in medium- to high- volume production and utilizes line or continuous processes.

A service firm's aggregate plan, called a(n) ------- , centers on staffing and other labor- related factors.

Labour regular time costs are the wages paid to employees.

Product or service supply in aggregate planning can be manipulated by advertising and promotion.

A(n) ------- schedule rotates employees through a series of workdays or hours.

Which one of the following statements about managerial inputs to production and staffing plans is best?

------- scheduling determines when employees work.

With a rotating schedule

Which one of the following approaches for scheduling customer demand would be appropriate for a fancy hotel?

Which one of the following capacity alternatives would typically be best to implement a chase strategy for a manufacturing firm?

A backorder is an order that the customer expected to be filled immediately but reluctantly asks that it be delivered as soon as possible.

The aggregate plan is a another term for sales and operations plan.

Gantt charts can be used to

A business plan is a schedule that specifies the timing and size of production quantities for each product in the product families.

Creating Customer Value

Supply Chain Management

Supply Chain Sustainability and Humanitarian Logistics

Process Configuration

Capacity

Waiting Lines

Inventory Management

Quality and Process Improvement

Lean Systems

Location and Layout

Managing Demand and Forecasting

Resource Planning

Filters

Exam 12: Operations Planning and Scheduling

Scheduling is the allocation of resources over time to accomplish specific tasks.

The ------- is the length of time covered by an aggregate plan.

The only objective of aggregate planning is to minimize the cost of matching capacity to demand over planning period.

What are the supply options for managers to meet demands?

The ------- chart form of Gantt chart graphically displays the current status of each job relative to its scheduled completion date.

A(n) ------- specializes in medium- to high- volume production and utilizes line or continuous processes.

A service firm's aggregate plan, called a(n) ------- , centers on staffing and other labor- related factors.

Labour regular time costs are the wages paid to employees.

Product or service supply in aggregate planning can be manipulated by advertising and promotion.

A(n) ------- schedule rotates employees through a series of workdays or hours.

Which one of the following statements about managerial inputs to production and staffing plans is best?

------- scheduling determines when employees work.

With a rotating schedule

Which one of the following approaches for scheduling customer demand would be appropriate for a fancy hotel?

Which one of the following capacity alternatives would typically be best to implement a chase strategy for a manufacturing firm?

A backorder is an order that the customer expected to be filled immediately but reluctantly asks that it be delivered as soon as possible.

The aggregate plan is a another term for sales and operations plan.

Gantt charts can be used to

A business plan is a schedule that specifies the timing and size of production quantities for each product in the product families.

Creating Customer Value

Supply Chain Management

Supply Chain Sustainability and Humanitarian Logistics

Process Configuration

Capacity

Waiting Lines

Inventory Management

Quality and Process Improvement

Lean Systems

Location and Layout

Managing Demand and Forecasting

Resource Planning

Filters