Exam 5: Culture, Management Style, and Business Systems

In ________ decision making, title or position generally takes precedence over the individual holding the job.

What is a criterion for adaptation when dealing with individuals, firms, or authorities in foreign countries?

The notion that ________ is crucial for efficiency, improvement, and regeneration is fundamental to Western management practices.

Utilitarian ethics is the ethical principle that focuses on the optimization of the "common good."

The Jensen family has owned Jensen's Country Furnishings since 1987 and Delores and Frank Jensen, grandparents and founders, make all of the business decisions. What type of decision-making pattern does this reflect?

Jenna does not drink alcohol and when she meets clients for dinner she knows that while the client might enjoy a glass of wine with the meal, she is not required to. What type of business custom does this illustrate?

Discuss how the self-reference criteria plays a role when negotiating with a foreign entity.

A culture that is high context, has collectivism, has a high power distance, and uses polychronic time is

Academic studies of the causes and consequences of bribery, conducted by Transparency International (TI), indicate corruption is greater in

________ occurs when payments are extracted under duress by someone in authority from a person seeking only what he or she is lawfully entitled to.

Describe the "master of destiny" and "independent enterprise" philosophies and their role in U.S. management.

Compare an information-oriented culture like America with a relationship-oriented culture like Japan.

A ________ time system typifies Western cultures like most North Americans, Swiss, Germans, and Scandinavians and causes them to concentrate on one thing at a time.

A characteristic of committee decision making is that

Fredrick Keeble, an American manager, took his Swiss client out for a traditional American dinner. The client did not seem to eat much. After dinner, he asked his client if he had enjoyed the dinner. Which of the following responses would indicate that the client comes from a low-context culture?

The most managerially useful aspect of the synthesis of cultural differences is that it allows us to make predictions about unfamiliar cultures.

While bowing to another person is a ritual among the Japanese, it is not expected for a Westerner to bow or to understand this ritual. In other words, bowing would be considered a cultural

Marilee understands that if she wants her U.S.-based company to flourish in Italy, she must be tolerant of Italian customs and norms that might differ from what she deals with in the United States and also be humble and not assume that her current way of doing business is the only way to do business. What characteristic is Marilee demonstrating?