Question 1

The three typical decision-making patterns are top-level management decisions, decentralized decisions, and committee or group decisions.

Accepted Answer

A) True 
 B)False  True

Question 2

Business customs in which an outsider must not participate are called

Accepted Answer

A)  imperatives. 
B)  electives. 
C)  exclusives. 
D)  absolutes. 
E)  statutes. 
A)  imperatives. 
B)  electives. 
C)  exclusives. 
D)  absolutes. 
E)  statutes. C

Question 3

Workers in countries higher in individualism and lower in power distance show more commitment to their companies than workers in countries with lower individualism and higher power distance.

Accepted Answer

A) True 
 B)False  False

Question 4

According to the "master of destiny" viewpoint, what is one thing that determines a person's destiny?

Accepted Answer

A)  luck 
B)  society 
C)  hard work 
D)  family background 
E)  a higher order, such as God 
A)  luck 
B)  society 
C)  hard work 
D)  family background 
E)  a higher order, such as God

Question 5

High-context cultures place great importance on the verbal aspects of communication.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following best explains the low percentage of women chosen for international assignments in the United States?

Accepted Answer

A)  The role of women as homemakers and caregivers does not allow for international assignments. 
B)  Men are generally more interested to take up international assignments than women. 
C)  Prejudice faced by American women executives in foreign, male-dominated societies is exaggerated. 
D)  There is a widespread belief that traditional roles of women in male-dominated societies preclude women from being successful in these societies. 
E)  Expenses involved in sending an unmarried women executive abroad are far higher than the expenses incurred in sending a married man with family. 
A)  The role of women as homemakers and caregivers does not allow for international assignments. 
B)  Men are generally more interested to take up international assignments than women. 
C)  Prejudice faced by American women executives in foreign, male-dominated societies is exaggerated. 
D)  There is a widespread belief that traditional roles of women in male-dominated societies preclude women from being successful in these societies. 
E)  Expenses involved in sending an unmarried women executive abroad are far higher than the expenses incurred in sending a married man with family.

Question 7

As businesses grow and professional management develops, there is a shift toward what form of decision making?

Accepted Answer

A)  authoritarian decision making 
B)  decentralized management decision making 
C)  hit-or-miss decision making 
D)  tentative decision making 
E)  experimental decision making 
A)  authoritarian decision making 
B)  decentralized management decision making 
C)  hit-or-miss decision making 
D)  tentative decision making 
E)  experimental decision making

Question 8

________ would most likely be characterized as being an imperative business custom in many cultures.

Accepted Answer

A)  Establishing friendships 
B)  Knowing to speak and write the native language 
C)  Adhering to local food habits 
D)  Conforming to the native religions 
E)  Having knowledge of the local sport 
A)  Establishing friendships 
B)  Knowing to speak and write the native language 
C)  Adhering to local food habits 
D)  Conforming to the native religions 
E)  Having knowledge of the local sport

Question 9

The majority of business customs fit into the cultural elective category.

Accepted Answer

A) True 
 B)False

Question 10

________ is probably the most common mistake of North Americans attempting to trade in the Middle East.

Accepted Answer

A)  Accepting drinks when offered 
B)  Interacting informally 
C)  Acting hastily 
D)  Attempting to speak the local language 
E)  Dressing casually 
A)  Accepting drinks when offered 
B)  Interacting informally 
C)  Acting hastily 
D)  Attempting to speak the local language 
E)  Dressing casually

Question 11

Distinguish between the two time systems in the world, as defined by Edward T. Hall.

Accepted Answer

Edward Hall defines two time systems in

Question 12

Being direct and wanting to get to the point are characteristics of a business person who operates in polychronic time.

Accepted Answer

A) True 
 B)False

Question 13

Polychronic time is characterized by "a great involvement with people."

Accepted Answer

A) True 
 B)False

Question 14

Marcus is the director of a small company in Boston. He is trying to obtain parts from a manufacturer in Taiwan but that company is unwilling to send them because of government regulations limiting exports on small orders. Marcus calls the head of the manufacturing company and says he will pay him an extra $5,000 if he ships them anyway. What practice is Marcus using to obtain the parts?

Accepted Answer

A)  extortion 
B)  slander 
C)  barter 
D)  libel 
E)  bribery 
A)  extortion 
B)  slander 
C)  barter 
D)  libel 
E)  bribery

Question 15

The management team selected Sarah to attend the meeting with the new foreign-based company because she demonstrates tolerance, can easily adjust to changes in work tempos, and always promotes justice and fairness. Sarah has the qualities necessary for

Accepted Answer

A)  dissonance. 
B)  ethnocentrism. 
C)  dominance. 
D)  adaptation. 
E)  stereotyping. 
A)  dissonance. 
B)  ethnocentrism. 
C)  dominance. 
D)  adaptation. 
E)  stereotyping.

Question 16

The notion that competition is crucial for efficiency, improvement, and regeneration is fundamental to Western management practices.

Accepted Answer

A) True 
 B)False

Question 17

Reggie owns a small stationery company in Tennessee and plans to enter the French market to sell his line of fine linen papers. He realizes that there are many business customs he will need to understand and conform to in order to succeed in France. What type of business custom is Reggie concerned with?

Accepted Answer

A)  cultural exclusives 
B)  business truism 
C)  global protocols 
D)  business axioms 
E)  cultural imperatives 
A)  cultural exclusives 
B)  business truism 
C)  global protocols 
D)  business axioms 
E)  cultural imperatives

Question 18

According to Lester Thurow, in the British-American "individualistic" kind of capitalism, relationships among government, management, and labor in business systems are

Accepted Answer

A)  cooperative. 
B)  commensalistic. 
C)  synergistic. 
D)  adversarial. 
E)  conciliatory. 
A)  cooperative. 
B)  commensalistic. 
C)  synergistic. 
D)  adversarial. 
E)  conciliatory.

Question 19

What is a characteristic of a polychronic time schedule?

Accepted Answer

A)  looser standards of being on time 
B)  get straight to the point 
C)  more strict scheduling 
D)  concentrate on one thing at a time 
E)  promptness at all times 
A)  looser standards of being on time 
B)  get straight to the point 
C)  more strict scheduling 
D)  concentrate on one thing at a time 
E)  promptness at all times

Question 20

Family-run businesses are more likely to follow the pattern of top-level management decision making.

Accepted Answer

A) True 
 B)False

The three typical decision-making patterns are top-level management decisions, decentralized decisions, and committee or group decisions.

Business customs in which an outsider must not participate are called

Workers in countries higher in individualism and lower in power distance show more commitment to their companies than workers in countries with lower individualism and higher power distance.

According to the "master of destiny" viewpoint, what is one thing that determines a person's destiny?

High-context cultures place great importance on the verbal aspects of communication.

Which of the following best explains the low percentage of women chosen for international assignments in the United States?

As businesses grow and professional management develops, there is a shift toward what form of decision making?

________ would most likely be characterized as being an imperative business custom in many cultures.

The majority of business customs fit into the cultural elective category.

________ is probably the most common mistake of North Americans attempting to trade in the Middle East.

Distinguish between the two time systems in the world, as defined by Edward T. Hall.

Being direct and wanting to get to the point are characteristics of a business person who operates in polychronic time.

Polychronic time is characterized by "a great involvement with people."

The management team selected Sarah to attend the meeting with the new foreign-based company because she demonstrates tolerance, can easily adjust to changes in work tempos, and always promotes justice and fairness. Sarah has the qualities necessary for

The notion that competition is crucial for efficiency, improvement, and regeneration is fundamental to Western management practices.

According to Lester Thurow, in the British-American "individualistic" kind of capitalism, relationships among government, management, and labor in business systems are

What is a characteristic of a polychronic time schedule?

Family-run businesses are more likely to follow the pattern of top-level management decision making.

The Scope and Challenge of International Marketing

The Dynamic Environment of International Trade

History and Geography: the Foundations of Culture

Cultural Dynamics in Assessing Global Markets

The Political Environment: a Critical Concern

The International Legal Environment: Playing by the Rules

Developing a Global Vision Through Marketing Research

Economic Development and the Americas

Europe, Africa, and the Middle East

The Asia Pacific Region

Global Marketing Management: Planning and Organization

Products and Services for Consumers

Products and Services for Businesses

International Marketing Channels

Integrated Marketing Communications and International Advertising

Personal Selling and Sales Management

Pricing for International Markets

Inventive Negotiations With International Customers, Partners, and Regulators

Filters

Exam 5: Culture, Management Style, and Business Systems

The three typical decision-making patterns are top-level management decisions, decentralized decisions, and committee or group decisions.

Business customs in which an outsider must not participate are called

Workers in countries higher in individualism and lower in power distance show more commitment to their companies than workers in countries with lower individualism and higher power distance.

According to the "master of destiny" viewpoint, what is one thing that determines a person's destiny?

High-context cultures place great importance on the verbal aspects of communication.

Which of the following best explains the low percentage of women chosen for international assignments in the United States?

As businesses grow and professional management develops, there is a shift toward what form of decision making?

________ would most likely be characterized as being an imperative business custom in many cultures.

The majority of business customs fit into the cultural elective category.

________ is probably the most common mistake of North Americans attempting to trade in the Middle East.

Distinguish between the two time systems in the world, as defined by Edward T. Hall.

Being direct and wanting to get to the point are characteristics of a business person who operates in polychronic time.

Polychronic time is characterized by "a great involvement with people."

The management team selected Sarah to attend the meeting with the new foreign-based company because she demonstrates tolerance, can easily adjust to changes in work tempos, and always promotes justice and fairness. Sarah has the qualities necessary for

The notion that competition is crucial for efficiency, improvement, and regeneration is fundamental to Western management practices.

According to Lester Thurow, in the British-American "individualistic" kind of capitalism, relationships among government, management, and labor in business systems are

What is a characteristic of a polychronic time schedule?

Family-run businesses are more likely to follow the pattern of top-level management decision making.

The Scope and Challenge of International Marketing

The Dynamic Environment of International Trade

History and Geography: the Foundations of Culture

Cultural Dynamics in Assessing Global Markets

The Political Environment: a Critical Concern

The International Legal Environment: Playing by the Rules

Developing a Global Vision Through Marketing Research

Economic Development and the Americas

Europe, Africa, and the Middle East

The Asia Pacific Region

Global Marketing Management: Planning and Organization

Products and Services for Consumers

Products and Services for Businesses

International Marketing Channels

Integrated Marketing Communications and International Advertising

Personal Selling and Sales Management

Pricing for International Markets

Inventive Negotiations With International Customers, Partners, and Regulators

Filters