Question 1

For most employees, low morale is a predictor of absenteeism and tardiness.

Accepted Answer

A) True 
 B)False

Question 2

If less than ________ percent of your job is enjoyable, there is a morale problem.

Accepted Answer

A)  10 
B)  20 
C)  40 
D)  80 
A)  10 
B)  20 
C)  40 
D)  80

Question 3

Identify a true statement about the Hawthorne studies.

Accepted Answer

A)  It followed a period of American history marked by administrative management. 
B)  It concluded that changes in physical conditions affect workers' efficiency. 
C)  It focused on the ways in which an individual's performance could be improved. 
D)  It showcased that productivity is not affected by human relations. 
A)  It followed a period of American history marked by administrative management. 
B)  It concluded that changes in physical conditions affect workers' efficiency. 
C)  It focused on the ways in which an individual's performance could be improved. 
D)  It showcased that productivity is not affected by human relations.

Question 4

Research shows managers with Theory X assumptions are better than those with Theory Y assumptions at accomplishing organizational objectives and tapping the potential of employees.

Accepted Answer

A) True 
 B)False

Question 5

Match the items below with their descriptions:
-trust

Accepted Answer

A) a key element of a good relationship 
B) analysis of working conditions and work relationships 
C) how organizations can raise morale 
D) role model for raising morale and achieving business success 
E) morale building leadership actions
F)Douglas McGregor's contribution
G)characteristics of a rich job
H)satisfying psychological state 
A) a key element of a good relationship 
B) analysis of working conditions and work relationships 
C) how organizations can raise morale 
D) role model for raising morale and achieving business success 
E) morale building leadership actions
F)Douglas McGregor's contribution
G)characteristics of a rich job
H)satisfying psychological state

Question 6

In the context of McGregor's prescriptions for an enlightened workplace, McGregor believed that

Accepted Answer

A)  one's potential is independent of his or her working conditions. 
B)  an employee with high morale is susceptible to change. 
C)  an average person is by nature industrious-working as little as possible. 
D)  human goodness is innate but that it can be thwarted by a dysfunctional environment. 
A)  one's potential is independent of his or her working conditions. 
B)  an employee with high morale is susceptible to change. 
C)  an average person is by nature industrious-working as little as possible. 
D)  human goodness is innate but that it can be thwarted by a dysfunctional environment.

Question 7

Abraham Lincoln used ________ to stay in touch with people.

Accepted Answer

A)  newspaper editorials 
B)  The Telegraph 
C)  hearsay and rumor 
D)  theater and plays 
E)  public opinion baths 
A)  newspaper editorials 
B)  The Telegraph 
C)  hearsay and rumor 
D)  theater and plays 
E)  public opinion baths

For most employees, low morale is a predictor of absenteeism and tardiness.

If less than ________ percent of your job is enjoyable, there is a morale problem.

Identify a true statement about the Hawthorne studies.

Research shows managers with Theory X assumptions are better than those with Theory Y assumptions at accomplishing organizational objectives and tapping the potential of employees.

Match the items below with their descriptions: -trust

In the context of McGregor's prescriptions for an enlightened workplace, McGregor believed that

Abraham Lincoln used ________ to stay in touch with people.

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Organizational Climate

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

The Team Concept

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

The Leader As Coach

Helping People Through Change and Burnout Prevention

Managing Performance

Professional Performance and Sustaining Discipline

The Road Ahead: Challenge and Charge

Filters

Exam 10: Effective Leadership and Human Relations

For most employees, low morale is a predictor of absenteeism and tardiness.

If less than ________ percent of your job is enjoyable, there is a morale problem.

Identify a true statement about the Hawthorne studies.

Research shows managers with Theory X assumptions are better than those with Theory Y assumptions at accomplishing organizational objectives and tapping the potential of employees.

Match the items below with their descriptions: -trust

In the context of McGregor's prescriptions for an enlightened workplace, McGregor believed that

Abraham Lincoln used ________ to stay in touch with people.

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Organizational Climate

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

The Team Concept

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

The Leader As Coach

Helping People Through Change and Burnout Prevention

Managing Performance

Professional Performance and Sustaining Discipline

The Road Ahead: Challenge and Charge

Filters