Exam 18: Managing Performance

According to Ken Blanchard and Spencer Johnson, which of the following is most likely a characteristic of one-minute praising?

Performance management is a critical element of effective leadership. One part establishes direction and clarity of assignment. It is

Match the items below with their descriptions: -performance planning, performance coaching, correcting poor performance

Employees who have good work performance and good work attitude should be

In the context of conducting performance reviews, which of the following should supervisors most likely do before the performance review?

Match the items below with their descriptions: -preparation, implementation, and follow up

In the context of setting performance objectives, which of the following statements is most likely true of quality?

In the context of performance management, which of the following is most likely a characteristic of performance coaching?

In the context of setting performance objectives, which of the following is most likely a part of the area pertaining to cost?

Performance improvement is likely to occur when four conditions are true that include all of the following EXCEPT

The Deloitte performance review process is based on four questions called a(n) ________ and is conducted at the end of every project or once a quarter.

In the context of conducting performance reviews, which of the following should employees most likely do during a performance review?

Organizational citizenship involves cooperation and helpfulness.

Goals focus and energize people, recognition reinforces and encourages people, and ________ is needed to correct and modify behavior.

In the context of the 360-degree feedback for improving performance, research shows that improvement is most likely to occur when

Match the items below with their descriptions: -quantity, quality, timeliness, and cost

One minute goal setting involves identifying ________ goals, and writing these on one sheet, in 250 words or less.

Which of the following is NOT one of the principles of effective coaching?

Research shows over 60 percent of variance on performance ratings can be traced to ________.

Approximately 90 percent of Fortune 1000 companies use some form of multi-source assessment, including evaluations from employees, employers, peers, and customers. These assessments are called ________ feedback and are rarely included in an individual's formal appraisal.