Question 1

Many leaders have grown through the example, advice, and encouragement of direct reports.

Accepted Answer

A) True 
 B)False  True

Question 2

Ralph Waldo Emerson decried "city dolls" who

Accepted Answer

A)  were uneducated and unskilled 
B)  were self-oriented and would not work well on a team. 
C)  felt entitled and complained when life wasn't easy. 
D)  broke established traditions for doing work. 
A)  were uneducated and unskilled 
B)  were self-oriented and would not work well on a team. 
C)  felt entitled and complained when life wasn't easy. 
D)  broke established traditions for doing work. C

Question 3

According to the conscious-competence performance model, which of the following is true of level I of performance effectiveness?

Accepted Answer

A)  One is unconsciously competent. 
B)  One is conscious of one's competence. 
C)  One is conscious of one's incompetence. 
D)  One is unconsciously incompetent. 
A)  One is unconsciously competent. 
B)  One is conscious of one's competence. 
C)  One is conscious of one's incompetence. 
D)  One is unconsciously incompetent. D

Question 4

According to the American Society of Training and Development (ASTD), leadership development, technical procedures, and information technology are the three most cited types of training provided to employees in the United States.

Accepted Answer

A) True 
 B)False

Question 5

In the context of the five types of leader or coaches who help in developing others, missionaries teach out of personal conviction, believing in certain ideals and seeing it as a duty to pass on these ideals to others.

Accepted Answer

A) True 
 B)False

Question 6

The Dream Manager shows ________ of leaders can be nudged in the direction of effective leadership and the retention of good people.

Accepted Answer

A)  80 percent 
B)  60 percent 
C)  40 percent 
D)  20 percent 
E)  0 percent 
A)  80 percent 
B)  60 percent 
C)  40 percent 
D)  20 percent 
E)  0 percent

Question 7

Match the items below with their descriptions:
-personal conditions conducive to growth

Accepted Answer

A) how to learn leadership 
B) rules for succeeding in one's career 
C) how to keep good people 
D) felt need, encouragement, specific actions, self-esteem, internal commitment 
E) most rewarding leadership task 
A) how to learn leadership 
B) rules for succeeding in one's career 
C) how to keep good people 
D) felt need, encouragement, specific actions, self-esteem, internal commitment 
E) most rewarding leadership task

Question 8

Through research on best practices, the American Society of Training and Development (ASTD) has developed a model of training that supports organizational effectiveness and contributes to individual productivity.

Accepted Answer

A) True 
 B)False

Question 9

It is a proven fact that expectation of failure can help bring about failure. Conversely, expectation of success can help bring about success. This phenomenon is called the:

Accepted Answer

A)  glass-ceiling effect. 
B)  Pygmalion effect. 
C)  Golem effect. 
D)  Zeigarnik effect. 
A)  glass-ceiling effect. 
B)  Pygmalion effect. 
C)  Golem effect. 
D)  Zeigarnik effect.

Question 10

According to Donald Kirkpatrick's The Four Levels of Approach, which of the following is measured by improvement in bottom-line results such as sales, quality, customer satisfaction, safety, employee morale, turnover, costs, and profits?

Accepted Answer

A)  Application 
B)  Learning 
C)  Impact 
D)  Satisfaction 
A)  Application 
B)  Learning 
C)  Impact 
D)  Satisfaction

Question 11

The term "________" is derived from The Odyssey by Homer.

Accepted Answer

A)  potential 
B)  education 
C)  growth 
D)  mentor 
E)  none of these 
A)  potential 
B)  education 
C)  growth 
D)  mentor 
E)  none of these

Question 12

In the context of the peak-performance process, exhilaration results from performing at one's full potential in a given endeavor at a certain point in time.

Accepted Answer

A) True 
 B)False

Question 13

In the context of measurement of learning effectiveness, which of the following is defined as a measurable improvement in knowledge, skills, and attitudes?

Accepted Answer

A)  Application 
B)  Learning 
C)  Impact 
D)  Satisfaction 
A)  Application 
B)  Learning 
C)  Impact 
D)  Satisfaction

Question 14

Closely related to the Pygmalion effect is the Galatea Effect where low expectation leads to reduced performance.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following conditions is NOT conducive to the growth of people?

Accepted Answer

A)  When there is a felt need 
B)  When their plans move from general goals to specific actions 
C)  When they are coerced by an autocratic leader 
D)  When they move from external to internal commitment 
A)  When there is a felt need 
B)  When their plans move from general goals to specific actions 
C)  When they are coerced by an autocratic leader 
D)  When they move from external to internal commitment

Question 16

Flying planes helped Thomas J. Watson, Jr. develop ________, which helped him become a successful business leader.

Accepted Answer

A)  mental powers 
B)  good relations 
C)  discipline 
D)  self-esteem 
E)  none of these 
A)  mental powers 
B)  good relations 
C)  discipline 
D)  self-esteem 
E)  none of these

Question 17

An effective way to learn is by ________.

Accepted Answer

A)  reading a book 
B)  recitation 
C)  passive learning 
D)  self-promotion 
E)  studying the masters 
A)  reading a book 
B)  recitation 
C)  passive learning 
D)  self-promotion 
E)  studying the masters

Question 18

In the context of the five types of leaders or coaches who develop others, which of the following is a type of leader or coach who seeks the source of illness and health in a follower's personality?

Accepted Answer

A)  Missionaries 
B)  Elected leaders 
C)  Mystic healers 
D)  Priests 
A)  Missionaries 
B)  Elected leaders 
C)  Mystic healers 
D)  Priests

Question 19

The meaning of "Why Can't Roger Learn?" is that

Accepted Answer

A)  clarity of assignment combined with fear of punishment is a good leadership approach. 
B)  slow learners exist everywhere. 
C)  if a student doesn't learn, it is the parents' fault. 
D)  a leader/teacher's ability to teach is an important determinant of the learner's performance. 
E)  a good teacher does not make a good leader. 
A)  clarity of assignment combined with fear of punishment is a good leadership approach. 
B)  slow learners exist everywhere. 
C)  if a student doesn't learn, it is the parents' fault. 
D)  a leader/teacher's ability to teach is an important determinant of the learner's performance. 
E)  a good teacher does not make a good leader.

Question 20

Research shows training pays off in terms of higher net sales and gross profitability per employee.

Accepted Answer

A) True 
 B)False

Many leaders have grown through the example, advice, and encouragement of direct reports.

Ralph Waldo Emerson decried "city dolls" who

According to the conscious-competence performance model, which of the following is true of level I of performance effectiveness?

According to the American Society of Training and Development (ASTD), leadership development, technical procedures, and information technology are the three most cited types of training provided to employees in the United States.

In the context of the five types of leader or coaches who help in developing others, missionaries teach out of personal conviction, believing in certain ideals and seeing it as a duty to pass on these ideals to others.

The Dream Manager shows ________ of leaders can be nudged in the direction of effective leadership and the retention of good people.

Match the items below with their descriptions: -personal conditions conducive to growth

Through research on best practices, the American Society of Training and Development (ASTD) has developed a model of training that supports organizational effectiveness and contributes to individual productivity.

It is a proven fact that expectation of failure can help bring about failure. Conversely, expectation of success can help bring about success. This phenomenon is called the:

According to Donald Kirkpatrick's The Four Levels of Approach, which of the following is measured by improvement in bottom-line results such as sales, quality, customer satisfaction, safety, employee morale, turnover, costs, and profits?

The term "________" is derived from The Odyssey by Homer.

In the context of the peak-performance process, exhilaration results from performing at one's full potential in a given endeavor at a certain point in time.

In the context of measurement of learning effectiveness, which of the following is defined as a measurable improvement in knowledge, skills, and attitudes?

Closely related to the Pygmalion effect is the Galatea Effect where low expectation leads to reduced performance.

Which of the following conditions is NOT conducive to the growth of people?

Flying planes helped Thomas J. Watson, Jr. develop ________, which helped him become a successful business leader.

An effective way to learn is by ________.

In the context of the five types of leaders or coaches who develop others, which of the following is a type of leader or coach who seeks the source of illness and health in a follower's personality?

The meaning of "Why Can't Roger Learn?" is that

Research shows training pays off in terms of higher net sales and gross profitability per employee.

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Organizational Climate

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

Effective Leadership and Human Relations

The Team Concept

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

Helping People Through Change and Burnout Prevention

Managing Performance

Professional Performance and Sustaining Discipline

The Road Ahead: Challenge and Charge

Filters

Exam 16: The Leader As Coach

Many leaders have grown through the example, advice, and encouragement of direct reports.

Ralph Waldo Emerson decried "city dolls" who

According to the conscious-competence performance model, which of the following is true of level I of performance effectiveness?

According to the American Society of Training and Development (ASTD), leadership development, technical procedures, and information technology are the three most cited types of training provided to employees in the United States.

In the context of the five types of leader or coaches who help in developing others, missionaries teach out of personal conviction, believing in certain ideals and seeing it as a duty to pass on these ideals to others.

The Dream Manager shows ________ of leaders can be nudged in the direction of effective leadership and the retention of good people.

Match the items below with their descriptions: -personal conditions conducive to growth

Through research on best practices, the American Society of Training and Development (ASTD) has developed a model of training that supports organizational effectiveness and contributes to individual productivity.

It is a proven fact that expectation of failure can help bring about failure. Conversely, expectation of success can help bring about success. This phenomenon is called the:

According to Donald Kirkpatrick's The Four Levels of Approach, which of the following is measured by improvement in bottom-line results such as sales, quality, customer satisfaction, safety, employee morale, turnover, costs, and profits?

The term "________" is derived from The Odyssey by Homer.

In the context of the peak-performance process, exhilaration results from performing at one's full potential in a given endeavor at a certain point in time.

In the context of measurement of learning effectiveness, which of the following is defined as a measurable improvement in knowledge, skills, and attitudes?

Closely related to the Pygmalion effect is the Galatea Effect where low expectation leads to reduced performance.

Which of the following conditions is NOT conducive to the growth of people?

Flying planes helped Thomas J. Watson, Jr. develop ________, which helped him become a successful business leader.

An effective way to learn is by ________.

In the context of the five types of leaders or coaches who develop others, which of the following is a type of leader or coach who seeks the source of illness and health in a follower's personality?

The meaning of "Why Can't Roger Learn?" is that

Research shows training pays off in terms of higher net sales and gross profitability per employee.

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Organizational Climate

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

Effective Leadership and Human Relations

The Team Concept

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

Helping People Through Change and Burnout Prevention

Managing Performance

Professional Performance and Sustaining Discipline

The Road Ahead: Challenge and Charge

Filters