Question 1

Effective group rules or norms of behavior include all of the following EXCEPT

Accepted Answer

A)  starting and stopping meetings on time. 
B)  one person talking at a time. 
C)  giving every idea a hearing. 
D)  following honesty as the best policy. 
E)  voting early, voting often. 
A)  starting and stopping meetings on time. 
B)  one person talking at a time. 
C)  giving every idea a hearing. 
D)  following honesty as the best policy. 
E)  voting early, voting often.

Question 2

To accomplish a goal, an individual approach works best when

Accepted Answer

A)  immediate action is required. 
B)  buy-in is important. 
C)  a decision involves a complex or unconventional task. 
D)  the highest quality or most effective solution is desired. 
A)  immediate action is required. 
B)  buy-in is important. 
C)  a decision involves a complex or unconventional task. 
D)  the highest quality or most effective solution is desired.

Question 3

Behavior of members in a group in stage IV of its life is characterized by

Accepted Answer

A)  the search for structure. 
B)  confrontation with the leader. 
C)  power struggle to affiliation. 
D)  active resolution of conflict. 
A)  the search for structure. 
B)  confrontation with the leader. 
C)  power struggle to affiliation. 
D)  active resolution of conflict.

Question 4

In the Five Dysfunctions of a Team, Patrick Lencioni identifies five dysfunctions that are lethal for team success, including all of the following EXCEPT

Accepted Answer

A)  avoidance of accountability. 
B)  inattention to results. 
C)  lack of commitment. 
D)  absence of trust. 
E)  failure to accommodate. 
A)  avoidance of accountability. 
B)  inattention to results. 
C)  lack of commitment. 
D)  absence of trust. 
E)  failure to accommodate.

Question 5

Match the items below with their descriptions:
-forming, storming, norming, performing

Accepted Answer

A) pitfalls in group decision making 
B) stages in the life of a group 
C) Warren Bennis' advice to leaders 
D) positive group member roles 
E) important when people with different styles of problem solving live or work together
F)Einstein, Darwin, Socrates, Ford 
A) pitfalls in group decision making 
B) stages in the life of a group 
C) Warren Bennis' advice to leaders 
D) positive group member roles 
E) important when people with different styles of problem solving live or work together
F)Einstein, Darwin, Socrates, Ford

Question 6

Which of the following statements is true of organizational citizenship behavior (OCB)?

Accepted Answer

A)  It includes loyalty, sportsmanship, and civic virtue. 
B)  It includes social loafing and cyber loafing. 
C)  It is harmful to an organization. 
D)  It is the single best way to achieve high morale. 
A)  It includes loyalty, sportsmanship, and civic virtue. 
B)  It includes social loafing and cyber loafing. 
C)  It is harmful to an organization. 
D)  It is the single best way to achieve high morale.

Question 7

A leader as team builder does all of the following EXCEPT

Accepted Answer

A)  showing enthusiasm. 
B)  admitting mistakes and uncertainties. 
C)  putting others first. 
D)  taking credit for work done by others. 
A)  showing enthusiasm. 
B)  admitting mistakes and uncertainties. 
C)  putting others first. 
D)  taking credit for work done by others.

Question 8

Leaders of teams should evaluate performance case by case, versus requiring a distribution of ranking regardless of the quality of performance of each group member.

Accepted Answer

A) True 
 B)False

Question 9

Match the items below with their descriptions:
-tolerance of differences

Accepted Answer

A) pitfalls in group decision making 
B) stages in the life of a group 
C) Warren Bennis' advice to leaders 
D) positive group member roles 
E) important when people with different styles of problem solving live or work together
F)Einstein, Darwin, Socrates, Ford 
A) pitfalls in group decision making 
B) stages in the life of a group 
C) Warren Bennis' advice to leaders 
D) positive group member roles 
E) important when people with different styles of problem solving live or work together
F)Einstein, Darwin, Socrates, Ford

Question 10

Which of the following factors when combined with cohesiveness fosters groupthink?

Accepted Answer

A)  A group that consistently exhibits high performance 
B)  An open group with the majority of the group consisting of low-skilled employees 
C)  A leader with an impartial stance instead of stating personal opinions and preferences 
D)  A highly insulated group with restricted access to external information 
A)  A group that consistently exhibits high performance 
B)  An open group with the majority of the group consisting of low-skilled employees 
C)  A leader with an impartial stance instead of stating personal opinions and preferences 
D)  A highly insulated group with restricted access to external information

Question 11

Positive group member roles include

Accepted Answer

A)  encourager, clarifier, harmonizer. 
B)  idea generator, ignition key, standard setter. 
C)  detail specialist. 
D)  all of these. 
E)  none of these. 
A)  encourager, clarifier, harmonizer. 
B)  idea generator, ignition key, standard setter. 
C)  detail specialist. 
D)  all of these. 
E)  none of these.

Question 12

When people come together to accomplish something, certain questions are on their minds. These include

Accepted Answer

A)  What is expected of us? 
B)  How will we work together? 
C)  What constitutes great performance? 
D)  How will we be rewarded? 
E)  all of these 
A)  What is expected of us? 
B)  How will we work together? 
C)  What constitutes great performance? 
D)  How will we be rewarded? 
E)  all of these

Question 13

Which of the following statements is true in the context of force field analysis?

Accepted Answer

A)  The first step in a force field analysis is to formulate strategies to increase the drivers or reduce the barriers to change. 
B)  The second step in force field analysis is to implement change initiatives. 
C)  Leaders often get better results if they focus on reducing barriers. 
D)  Leaders often get better results if they focus on increasing the number of the drivers for change. 
A)  The first step in a force field analysis is to formulate strategies to increase the drivers or reduce the barriers to change. 
B)  The second step in force field analysis is to implement change initiatives. 
C)  Leaders often get better results if they focus on reducing barriers. 
D)  Leaders often get better results if they focus on increasing the number of the drivers for change.

Question 14

Effective leaders understand that all the individual competence in the world will result in a high-performance team.

Accepted Answer

A) True 
 B)False

Question 15

Kurt Lewin developed ________ as a tool to better understand organizational change.

Accepted Answer

A)  force field analysis 
B)  mind mapping 
C)  portfolio analysis 
D)  brainstorming 
A)  force field analysis 
B)  mind mapping 
C)  portfolio analysis 
D)  brainstorming

Question 16

To avoid groupthink, a leader should

Accepted Answer

A)  assign the role of critical evaluator to one member of the team. 
B)  favor his or her personal opinions and preferences. 
C)  set up outside evaluators to work on the same policy question. 
D)  finalize all the decisions in the first meeting. 
A)  assign the role of critical evaluator to one member of the team. 
B)  favor his or her personal opinions and preferences. 
C)  set up outside evaluators to work on the same policy question. 
D)  finalize all the decisions in the first meeting.

Question 17

Factors that can lead to groupthink include

Accepted Answer

A)  pressure to conform to the majority view. 
B)  group cohesiveness. 
C)  isolation. 
D)  stress. 
E)  all of these. 
A)  pressure to conform to the majority view. 
B)  group cohesiveness. 
C)  isolation. 
D)  stress. 
E)  all of these.

Question 18

In the context of the stages in the life of a group, ________ incorporates all the discomfort and apprehension found in any new social situation.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  performing

Question 19

Which of the following is a major issue in stage IV in the life of a group?

Accepted Answer

A)  Development of trust 
B)  Increased conflict from power struggles for influence 
C)  Development of norms for team member behavior 
D)  Monitoring and taking pride in group accomplishments 
A)  Development of trust 
B)  Increased conflict from power struggles for influence 
C)  Development of norms for team member behavior 
D)  Monitoring and taking pride in group accomplishments

Question 20

Widget Corp., an electronic gadget manufacturing company, forms a team that is led by Adam to design and develop a new product. Adam, upon agreement on direction, sets objectives and benchmarks with his teammates to achieve the desired goal. In the context of the role of a leader in the team concept, it is evident that Adam facilitates the work of the team to accomplish ________.

Accepted Answer

A)  buy-in 
B)  accountability 
C)  learning 
D)  partnering 
A)  buy-in 
B)  accountability 
C)  learning 
D)  partnering

Effective group rules or norms of behavior include all of the following EXCEPT

To accomplish a goal, an individual approach works best when

Behavior of members in a group in stage IV of its life is characterized by

In the Five Dysfunctions of a Team, Patrick Lencioni identifies five dysfunctions that are lethal for team success, including all of the following EXCEPT

Match the items below with their descriptions: -forming, storming, norming, performing

Which of the following statements is true of organizational citizenship behavior (OCB)?

A leader as team builder does all of the following EXCEPT

Leaders of teams should evaluate performance case by case, versus requiring a distribution of ranking regardless of the quality of performance of each group member.

Match the items below with their descriptions: -tolerance of differences

Which of the following factors when combined with cohesiveness fosters groupthink?

Positive group member roles include

When people come together to accomplish something, certain questions are on their minds. These include

Which of the following statements is true in the context of force field analysis?

Effective leaders understand that all the individual competence in the world will result in a high-performance team.

Kurt Lewin developed ________ as a tool to better understand organizational change.

To avoid groupthink, a leader should

Factors that can lead to groupthink include

In the context of the stages in the life of a group, ________ incorporates all the discomfort and apprehension found in any new social situation.

Which of the following is a major issue in stage IV in the life of a group?

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Organizational Climate

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

Effective Leadership and Human Relations

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

The Leader As Coach

Helping People Through Change and Burnout Prevention

Managing Performance

Professional Performance and Sustaining Discipline

The Road Ahead: Challenge and Charge

Filters

Exam 11: The Team Concept

Effective group rules or norms of behavior include all of the following EXCEPT

To accomplish a goal, an individual approach works best when

Behavior of members in a group in stage IV of its life is characterized by

In the Five Dysfunctions of a Team, Patrick Lencioni identifies five dysfunctions that are lethal for team success, including all of the following EXCEPT

Match the items below with their descriptions: -forming, storming, norming, performing

Which of the following statements is true of organizational citizenship behavior (OCB)?

A leader as team builder does all of the following EXCEPT

Leaders of teams should evaluate performance case by case, versus requiring a distribution of ranking regardless of the quality of performance of each group member.

Match the items below with their descriptions: -tolerance of differences

Which of the following factors when combined with cohesiveness fosters groupthink?

Positive group member roles include

When people come together to accomplish something, certain questions are on their minds. These include

Which of the following statements is true in the context of force field analysis?

Effective leaders understand that all the individual competence in the world will result in a high-performance team.

Kurt Lewin developed ________ as a tool to better understand organizational change.

To avoid groupthink, a leader should

Factors that can lead to groupthink include

In the context of the stages in the life of a group, ________ incorporates all the discomfort and apprehension found in any new social situation.

Which of the following is a major issue in stage IV in the life of a group?

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Organizational Climate

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

Effective Leadership and Human Relations

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

The Leader As Coach

Helping People Through Change and Burnout Prevention

Managing Performance

Professional Performance and Sustaining Discipline

The Road Ahead: Challenge and Charge

Filters