Exam 20: Sustainable Marketing: Social Responsibility and Ethics

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Explain why most marketers avoid deceptive practices.

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When a company chooses what principle to follow on issues of ethics and social responsibility, there are two common philosophies to use as guides: let the free market and legal system decide or let individual mangers and companies choose.

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________ calls for meeting the present needs of consumers and businesses while also preserving or enhancing the ability of future generations to meet their needs.

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It is most accurate to say that the recent recession has resulted in ________.

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Branding gives buyers assurances of consistent quality.

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The BeautyShop, a manufacturer of skin care products, uses only plant based materials for its cosmetic products. It supports several environmental protection movements and movements defending human rights. This accounts for the company's efforts to build good will and corporate social responsibility. This exemplifies the ________.

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A company that makes products that give high immediate satisfaction but may hurt consumers in the long run makes ________ products.

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What are the various issues that are covered under environmentalism?

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Critics say marketing benefits ________ more than ________.

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A major step in regulating "unfair or deceptive business acts and practices" was the enactment of the ________ in 1938.

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Critics charge that intermediaries ________.

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Consumers can never buy functional versions of highly promoted branded products at lower prices.

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________ is a management approach that involves developing strategies that both preserve the environment and produce profits for the company.

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Deficient products are ________.

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Explain how marketers and marketing critics disagree about the psychological value of advertising.

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The major criticisms of marketing include harming consumers through high prices, deceptive practices, high-pressure selling, shoddy or unsafe products, planned obsolescence, and poor service to disadvantaged countries.

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When a company views and organizes its marketing activities from only the consumer's point of view, it is practicing societal marketing.

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One of the traditional buyer's rights is the right not to buy a product that is offered for sale.

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Discuss the first two levels of the environmental sustainability portfolio that pay off in the short term.

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The ________ is specifically focused on future company needs.

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