Exam 1: Learning About Organizational Behavior

Eli's boss told him to continue to use the inferior product because it was cheaper, even though it might cause problems later for the customer. Eli wanted to do what was best for the company, but he still felt something wasn't right. Eli was experiencing an ethical dilemma.

(True/False)

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Question 61

A(n) ________ is an interrelated cluster of knowledge, skills, and abilities needed by an individual, team, or organization for effective performance.

(Multiple Choice)

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Question 62

________ can be learned but not taught.

(Multiple Choice)

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Question 63

A leader is someone who uses command and control to influence others' behavior.

(True/False)

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Question 64

In Teams Competency: Grant Reid, President and CEO of Mars, Inc. believes he needs to be present for all decisions made by the teams at his company.

(True/False)

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Question 65

Brad has a knack for leading groups of people to accomplish work goals. Brad demonstrates ________ competency.

(Multiple Choice)

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Question 66

Marta asked her manager for information about the sales decrease in a way that made the manager feel he could be honest with her. Which key attribute of the communication competency is Marta demonstrating?

(Multiple Choice)

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Question 67

Define the change competency. Describe how social networks may be a key indicator of successful change agents.

(Essay)

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Question 68

Explain the diversity competency. What are its key attributes?

(Essay)

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Question 69

Compare and contrast the terms leadership and management. Think of a manager you have had, and explain why that person was more of a leader or a manager.

(Essay)

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Question 70

Based on cultural views, recognition of the potential for ________ differences is stressed within the organization.

(Multiple Choice)

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Question 71

Ethical behavior is typically easy to define because most ethical tenets are globally accepted.

(True/False)

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Question 72

The employment and volunteer positions a person has held and the variety of organizations for which a person has worked constitute that person's

(Multiple Choice)

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Question 73

Luciana is a 16-year-old Latina, with beautiful facial features and a slight limp. These descriptions of Luciana are examples of the ________ category of diversity.

(Multiple Choice)

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Question 74

A competency is an interrelated set of knowledge, skills, and abilities needed by an individual, team, or organization for effective performance.

(True/False)

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Question 75

Showing 61 - 75 of 75

Eli's boss told him to continue to use the inferior product because it was cheaper, even though it might cause problems later for the customer. Eli wanted to do what was best for the company, but he still felt something wasn't right. Eli was experiencing an ethical dilemma.

A(n) ________ is an interrelated cluster of knowledge, skills, and abilities needed by an individual, team, or organization for effective performance.

________ can be learned but not taught.

A leader is someone who uses command and control to influence others' behavior.

In Teams Competency: Grant Reid, President and CEO of Mars, Inc. believes he needs to be present for all decisions made by the teams at his company.

Brad has a knack for leading groups of people to accomplish work goals. Brad demonstrates ________ competency.

Marta asked her manager for information about the sales decrease in a way that made the manager feel he could be honest with her. Which key attribute of the communication competency is Marta demonstrating?

Define the change competency. Describe how social networks may be a key indicator of successful change agents.

Explain the diversity competency. What are its key attributes?

Compare and contrast the terms leadership and management. Think of a manager you have had, and explain why that person was more of a leader or a manager.

Based on cultural views, recognition of the potential for ________ differences is stressed within the organization.

Ethical behavior is typically easy to define because most ethical tenets are globally accepted.

The employment and volunteer positions a person has held and the variety of organizations for which a person has worked constitute that person's

Luciana is a 16-year-old Latina, with beautiful facial features and a slight limp. These descriptions of Luciana are examples of the ________ category of diversity.

A competency is an interrelated set of knowledge, skills, and abilities needed by an individual, team, or organization for effective performance.

Individual Difference and Job Attitudes

Perceptions and Attributions

Learning and Performance Management

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression

Interpersonal Communication in Organizations

Promoting Fairness and Trust

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams

Managing Conflict and Negotiating Effectively

Managerial Decision Making

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

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