Question 1

What does recent research suggest regarding the role of heredity on personality?

Accepted Answer

A)  Although heredity was thought to play a key role in the formation of personality, recent studies show that heredity has very little to do with how a person's personality is formed. 
B)  There is evidence to support the fact that heredity plays a strong role in the formation of one's personality as well as the career one chooses. 
C)  Evidence shows that inherited traits contribute to a person's way of thinking, but have little effect on how his or her personality is formed. 
D)  Long-term studies conclude that one's environment and experiences ultimately shape that person's personality. 
A)  Although heredity was thought to play a key role in the formation of personality, recent studies show that heredity has very little to do with how a person's personality is formed. 
B)  There is evidence to support the fact that heredity plays a strong role in the formation of one's personality as well as the career one chooses. 
C)  Evidence shows that inherited traits contribute to a person's way of thinking, but have little effect on how his or her personality is formed. 
D)  Long-term studies conclude that one's environment and experiences ultimately shape that person's personality.

Question 2

A person's locus of control represents the overall profile or combination of stable psychological attributes that capture the unique nature of a person.

Accepted Answer

A) True 
 B)False

Question 3

The extent to which individuals in a society accept status and power inequalities as a normal and functional aspect of life is termed power distance.

Accepted Answer

A) True 
 B)False

Question 4

In "Teams Competency: Why Personality is Important at Starbucks," it is noted that the baristas at Starbucks receive training in all areas of the company's business.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is a characteristic of a high-hope individual?

Accepted Answer

A)  having a low level of autonomy 
B)  having an internal locus of control 
C)  refraining from self-talk 
D)  having an external locus of control 
A)  having a low level of autonomy 
B)  having an internal locus of control 
C)  refraining from self-talk 
D)  having an external locus of control

Question 6

Which of the Big Five personality factors is concerned with self-discipline, acting responsibly, and directing one's behavior?

Accepted Answer

A)  openness 
B)  agreeableness 
C)  emotional stability 
D)  conscientiousness 
A)  openness 
B)  agreeableness 
C)  emotional stability 
D)  conscientiousness

Question 7

Because he is good at acknowledging his employees' accomplishments and is sensitive to their needs, Tanveer's employees love having him for a supervisor. What dimension of emotional intelligence does Tanveer exhibit?

Accepted Answer

A)  Social empathy 
B)  Self-awareness 
C)  Self-motivation 
D)  Social skills 
A)  Social empathy 
B)  Self-awareness 
C)  Self-motivation 
D)  Social skills

Question 8

What is organizational commitment and what are the characteristics of a committed employee?

Accepted Answer

Organizational commitment is the strengt

Question 9

A person's most dominant characteristics such as being shy or outgoing is that person's

Accepted Answer

A)  personality. 
B)  attitude. 
C)  emotional state. 
D)  orientation. 
A)  personality. 
B)  attitude. 
C)  emotional state. 
D)  orientation.

Question 10

What role does the family, particularly the role of parents, play in socializing individuals into a particular culture?

Accepted Answer

The immediate family is the primary vehi

Question 11

When analyzing the role heredity plays in personality, it has been found that there is one specific gene that determines a person's personality.

Accepted Answer

A) True 
 B)False

Question 12

The ______ component of an attitude reflects the thoughts, opinions, knowledge, or information held by the individual about a specific person, idea, event, or object.

Accepted Answer

A)  behavioral 
B)  cognitive 
C)  affective 
D)  social 
A)  behavioral 
B)  cognitive 
C)  affective 
D)  social

Question 13

Whether a society has a short- or long-term orientation has to do with how the society embraces

Accepted Answer

A)  formalized rules. 
B)  personal achievement. 
C)  loyalty. 
D)  rewards. 
A)  formalized rules. 
B)  personal achievement. 
C)  loyalty. 
D)  rewards.

Question 14

What is job satisfaction and why do employers want to have satisfied employees?

Accepted Answer

Job satisfaction reflects the extent to

Question 15

Explain the difference between reliability and validity as it pertains to personality measurements.

Accepted Answer

Reliability refers to how consistently a

Question 16

Validity in a personality measure refers to

Accepted Answer

A)  how consistently the measure will garner the same results each time it is used. 
B)  how many times the measure must be applied in order to receive adequate results. 
C)  how important the measure is to other things that are important. 
D)  how often the measure obtains the results that were expected. 
A)  how consistently the measure will garner the same results each time it is used. 
B)  how many times the measure must be applied in order to receive adequate results. 
C)  how important the measure is to other things that are important. 
D)  how often the measure obtains the results that were expected.

Question 17

"Self Competency: David Neeleman, Founder of JetBlue," attributes which life experience to David Neeleman's management of JetBlue?

Accepted Answer

A)  living in the slums while on a mission trip 
B)  growing up in the wealthy part of Brazil 
C)  receiving poor customer service from other airlines 
D)  belonging to a country club when he was young 
A)  living in the slums while on a mission trip 
B)  growing up in the wealthy part of Brazil 
C)  receiving poor customer service from other airlines 
D)  belonging to a country club when he was young

Question 18

Which of the following scenarios does NOT reflect a management practice aimed at helping employees become high-hope individuals?

Accepted Answer

A)  Trevor's boss is helping him set clear and specific goals with benchmarks so he can track his progress in reaching the goal. 
B)  In reviewing her employee's goal, Valerie realizes that it is too specific, so she is reworking the goal to be more vague and less demanding. 
C)  Jason is trying to figure out ways to motivate Andrew to reach his goals. 
D)  Sarah is having a tough time reaching her goals, so her boss Tammy is helping her break her long-term goals into small sub-goals. 
A)  Trevor's boss is helping him set clear and specific goals with benchmarks so he can track his progress in reaching the goal. 
B)  In reviewing her employee's goal, Valerie realizes that it is too specific, so she is reworking the goal to be more vague and less demanding. 
C)  Jason is trying to figure out ways to motivate Andrew to reach his goals. 
D)  Sarah is having a tough time reaching her goals, so her boss Tammy is helping her break her long-term goals into small sub-goals.

Question 19

"Across Cultures Competency: Mercedes-Benz," how does plant worker George Jones describe job satisfaction?

Accepted Answer

A)  getting along with your coworkers 
B)  having a voice in what goes on 
C)  being paid fairly for the work you perform 
D)  putting the company's needs before your own 
A)  getting along with your coworkers 
B)  having a voice in what goes on 
C)  being paid fairly for the work you perform 
D)  putting the company's needs before your own

Question 20

What does research suggest about the correlation between job satisfaction and job performance?

Accepted Answer

A)  Job satisfaction and job performance are influenced by one's personality. 
B)  There is a direct link between job satisfaction and job performance. 
C)  Job performance and job satisfaction are not influenced by one's attitudes or locus of control. 
D)  There is no link between a satisfied, high-performing workforce and overall organizational effectiveness. 
A)  Job satisfaction and job performance are influenced by one's personality. 
B)  There is a direct link between job satisfaction and job performance. 
C)  Job performance and job satisfaction are not influenced by one's attitudes or locus of control. 
D)  There is no link between a satisfied, high-performing workforce and overall organizational effectiveness.

What does recent research suggest regarding the role of heredity on personality?

A person's locus of control represents the overall profile or combination of stable psychological attributes that capture the unique nature of a person.

The extent to which individuals in a society accept status and power inequalities as a normal and functional aspect of life is termed power distance.

In "Teams Competency: Why Personality is Important at Starbucks," it is noted that the baristas at Starbucks receive training in all areas of the company's business.

Which of the following is a characteristic of a high-hope individual?

Which of the Big Five personality factors is concerned with self-discipline, acting responsibly, and directing one's behavior?

Because he is good at acknowledging his employees' accomplishments and is sensitive to their needs, Tanveer's employees love having him for a supervisor. What dimension of emotional intelligence does Tanveer exhibit?

What is organizational commitment and what are the characteristics of a committed employee?

A person's most dominant characteristics such as being shy or outgoing is that person's

What role does the family, particularly the role of parents, play in socializing individuals into a particular culture?

When analyzing the role heredity plays in personality, it has been found that there is one specific gene that determines a person's personality.

The ______ component of an attitude reflects the thoughts, opinions, knowledge, or information held by the individual about a specific person, idea, event, or object.

Whether a society has a short- or long-term orientation has to do with how the society embraces

What is job satisfaction and why do employers want to have satisfied employees?

Explain the difference between reliability and validity as it pertains to personality measurements.

Validity in a personality measure refers to

"Self Competency: David Neeleman, Founder of JetBlue," attributes which life experience to David Neeleman's management of JetBlue?

Which of the following scenarios does NOT reflect a management practice aimed at helping employees become high-hope individuals?

"Across Cultures Competency: Mercedes-Benz," how does plant worker George Jones describe job satisfaction?

What does research suggest about the correlation between job satisfaction and job performance?

Learning About Organizational Behavior

Perceptions and Attributions

Learning and Performance Management

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression

Interpersonal Communication in Organizations

Promoting Fairness and Trust

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams

Managing Conflict and Negotiating Effectively

Managerial Decision Making

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

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Exam 2: Individual Difference and Job Attitudes

What does recent research suggest regarding the role of heredity on personality?

A person's locus of control represents the overall profile or combination of stable psychological attributes that capture the unique nature of a person.

The extent to which individuals in a society accept status and power inequalities as a normal and functional aspect of life is termed power distance.

In "Teams Competency: Why Personality is Important at Starbucks," it is noted that the baristas at Starbucks receive training in all areas of the company's business.

Which of the following is a characteristic of a high-hope individual?

Which of the Big Five personality factors is concerned with self-discipline, acting responsibly, and directing one's behavior?

Because he is good at acknowledging his employees' accomplishments and is sensitive to their needs, Tanveer's employees love having him for a supervisor. What dimension of emotional intelligence does Tanveer exhibit?

What is organizational commitment and what are the characteristics of a committed employee?

A person's most dominant characteristics such as being shy or outgoing is that person's

What role does the family, particularly the role of parents, play in socializing individuals into a particular culture?

When analyzing the role heredity plays in personality, it has been found that there is one specific gene that determines a person's personality.

The ______ component of an attitude reflects the thoughts, opinions, knowledge, or information held by the individual about a specific person, idea, event, or object.

Whether a society has a short- or long-term orientation has to do with how the society embraces

What is job satisfaction and why do employers want to have satisfied employees?

Explain the difference between reliability and validity as it pertains to personality measurements.

Validity in a personality measure refers to

"Self Competency: David Neeleman, Founder of JetBlue," attributes which life experience to David Neeleman's management of JetBlue?

Which of the following scenarios does NOT reflect a management practice aimed at helping employees become high-hope individuals?

"Across Cultures Competency: Mercedes-Benz," how does plant worker George Jones describe job satisfaction?

What does research suggest about the correlation between job satisfaction and job performance?

Learning About Organizational Behavior

Perceptions and Attributions

Learning and Performance Management

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression

Interpersonal Communication in Organizations

Promoting Fairness and Trust

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams

Managing Conflict and Negotiating Effectively

Managerial Decision Making

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

Filters