Exam 9: Promoting Fairness and Trust

Describe the process of team monitoring and team effort and explain how they benefit the team overall.

An employee who says that his or her company is just as concerned with the well-being of employees as it is productivity clearly perceivesis saying that the company to beis demonstrating perceived benevolentce.

A(n) _____ is a self-serving explanation that tries to minimize personal responsibility for a situation.

Perceived _____ is the perception that the trustee regrets his or her actions, is committed to reforming personal shortcomings and has resolved to act differently in the future.

As the CFO exited the courtroom, news reporters asked him why he had stolen the money from the company. He responded "no comment" and moved quickly through the crowd. Which type of verbal response did he use?

A(n) _____ is a set of policies or procedures that a company puts in place to ensure future trustworthy behavior on the part of the trustee.

Which type of verbal response occurs when the accused party explains that he or she cannot or will not confirm or disconfirm the truth of an allegation?

In Learning from Experience: One notable result of the 2016 Verizon Wireless strike was the first union contract for retail store workers in somein two stores on the East Coast cities, which opened up the possibility of increased ____ opportunities in other parts of the country.

Gina believes that Micah has the technical skills to design the company's website and should be hired for the job. Gina is basing her decision on Micah's perceived _____.

Repairing trust can be difficult.

A(n) _____ is an assertion designed to convey positive intentions about future actions.

It is easy to promote fairness in the workplace because the essence of fairness is the same for everyone.

The architects at Kenneth's company work closely together when designing office buildings. They each focus on different areas within the building and coordinate their designs for the final presentation. This is an example of _____.

Explain the difference between organizational retaliation behaviors and counterproductive work behaviors. Give examples of each.

Outline some guidelines leaders should follow when trying to manage and repair trust.