Exam 11: Leadership Effectiveness: New Perspectives

If higher level leaders in an organization demonstrate ethical behavior, employees at lower levels of the firm are likely to mimic this behavior.

As department manager, Ryan rewards each of his sales staff with a $25 credit card when they achieve their monthly sales goal. What type of leadership does this demonstrate?

When assessing whether Kendra is an effective manager, Robert questions whether she has developed and communicated a clear and customer-focused direction for her department. What aspect of Kendra's work is Robert evaluating?

To be a moral manager, a person must proactively attempt to shape followers' values by role modeling ethical behavior, communicating the importance of ethics, enforcing ethical standards, and showing care and concern for followers.

The three primary components of a transactional leader are (1) provide contingent rewards, (2) exhibit active management by exception, and (3)

A transformational leader is one who anticipates future trends and develops others to be better leaders.

Matthew reminded his staff that just because the first test market didn't purchase the cereal, there were three other test markets they would place the product in; this was just a temporary setback in their progress. What characteristic of an authentic leader is Matthew exemplifying?

An authentic leader will foster a subordinate's sense of hope by communicating important information they need to reach their goals.

In Diversity Competency: Sheryl Sandberg, COO of Facebook, wrote her book Lean In when she noticed that fewer women were staying home to raise their children.

List and describe the three primary components of transactional leadership. Provide an example of these components in use.

The owners of the company where Raul works show a great deal of concern for employees. Office furnishings, carpets, and storage systems are upgraded every five years, and each employee can request an upgraded computer system every two years. The company also demonstrates ethical behaviors in dealing with the environment and when working with foreign entities. Raul's company is an example of a(n)

A transformational leader would be described as

The power of transactional leaders stems from their

List and describe the core components of a transformational leader and provide an example of each of these components.

Meg admires and respects her manager because he allows his staff the freedom to question what is being advocated. She also feels he uses his power, not for his personal gain, but to move the team toward a goal. Which characteristic of a transformational leader does Meg notice in her manager?

The flow of ethical leadership in an organization is typically

As the owner of the company, Rick feels it is his job to develop his management team to be better leaders and build the organization into a group of challenged and rewarded learners. Which type of leadership is Rick displaying?

A(n) _____ leader is most likely to say "When I mess up, I will fess up."

A transformational leader would say that risk taking is

_____ leadership involves the demonstration of normatively appropriate conduct by a manager through his or her interpersonal relationships and the promotion of appropriate conduct to followers through communication, reinforcement, and decision making.