Exam 15: Organization Design

Millie is the owner of a footwear manufacturing business and has organized the company into five groupings: sandals, athletic shoes, flats, heels, and boots. Which type of organizational design did she use?

During the management meeting, Colin assigned the task of reviewing the competitor's product to the engineering team in charge of environmental projects because he was interested in the affect of the competitors' products on landfills. What is Colin relying on to get his information?

Organization design is the process of selecting a structure for the tasks, responsibilities, and authority relationships within an organization.

Describe two important factors that impact organization design decisions.

A company that groups leaders and employees according to their areas of expertise and the resources required to do their jobs is using a _____ design.

When a company embodies decentralization, the delegation of authority is in the hands of

After Maria and her group finished setting up the new database system, the team was dismantled and they were each assigned to work on different projects. What type of organizational design is in place at Maria's company?

Mary Ellen checks with her manager to be sure she can purchase the new copier because her boss has the right to make this decision. In other words, her boss has accountability.

The CEO is at the top position in a company, at the next level you might find senior vice presidents, and the next lower level might consist of department heads. The relationship among these various levels in a company is called a(n)

A ____ strategy is based on the idea that a customer will be willing to pay a higher price for a unique experience that makes a product or service distinctive from the competition.

Explain the differences between authority, responsibility, accountability, and delegation.

Most large companies have separate departments for human resources, accounting, product development, marketing, sales, etc. These separate departments each do smaller tasks that help the company run and are an example of

Which environmental factor is Connie concerned with when she decides to create a fixed cost by establishing a long-term contract with the company that provides her jewelry company with fasteners?

In Change Competency: What tactic did Sam Su use in his marketing program to filter customers away from McDonald's and into his Kentucky Fried Chicken restaurant in China?

Taylor works for an insurance company and helps customers with claims following an automobile accident. The company has created a list of procedures that he follows for each customer who contacts him with a claim. If he is unable to answer a question posed by the client, he is supposed to refer the client to his manager. What type of management practices are in place at this company?

Jason is required to submit a weekly report to his manager on stock levels in the warehouse. When he accepted this job assignment, he was demonstrating

Which organizational design is based on location?

The process of identifying particular tasks and assigning them to a particular team for completion is called

_____ is the process of giving authority to a person to make decisions and act in certain situations.

In "Learning from Experience: Lowe's Companies, Inc." is trying to take advantage of which of these major trends in the marketplace?