Question 1

______________________is the process in which a rater or raters evaluate an employee's performance.

Accepted Answer

Performanc

Question 2

Which of the following factors has the most influence on worker motivation?

Accepted Answer

A) pay 
B) growth opportunities 
C) job design 
D) recognition 
A) pay 
B) growth opportunities 
C) job design 
D) recognition

Question 3

Which of the following is considered an outcome in Hackman and Oldham's job characteristics model?

Accepted Answer

A) task significance 
B) feedback 
C) satisfaction 
D) task variety 
A) task significance 
B) feedback 
C) satisfaction 
D) task variety

Question 4

Companies can reduce the temptation to behave unethically by

Accepted Answer

A) rewarding only those who reach high goals. 
B) rewarding everyone including those who completely missed their goals. 
C) withholding rewards from those who are demonstrating unethical behaviors. 
D) providing small recognitions for all behaviors even if the behavior has unethical overtones so that no employee feels like he has been singled out. 
A) rewarding only those who reach high goals. 
B) rewarding everyone including those who completely missed their goals. 
C) withholding rewards from those who are demonstrating unethical behaviors. 
D) providing small recognitions for all behaviors even if the behavior has unethical overtones so that no employee feels like he has been singled out.

Question 5

Which of the following statements about rating biases are true?

Accepted Answer

A) women in stereotypically male jobs are rated higher than women in stereotypically female jobs. 
B) attractive women are rated higher if they hold management jobs than if they hold non-management positions. 
C) liking someone may cause the rater to selectively remember positive things about the person and thus rate him higher. 
D) leniency bias can be addressed by having the rater use absolute rankings. 
A) women in stereotypically male jobs are rated higher than women in stereotypically female jobs. 
B) attractive women are rated higher if they hold management jobs than if they hold non-management positions. 
C) liking someone may cause the rater to selectively remember positive things about the person and thus rate him higher. 
D) leniency bias can be addressed by having the rater use absolute rankings.

Question 6

List and define the core job characteristics found in the Hackman and Oldham's model.

Accepted Answer

Skill variety is the extent to which the

Question 7

Judgment based on evidence refers to

Accepted Answer

A) letting employees know what criteria are used in appraisal. 
B) documenting performance problems and using factual evidence in rating performance. 
C) ensuring that there is two-way communication during the appraisal process and the employee's perspective is heard. 
D) the process where feedback is confidentially gathered from peers,customers and subordinates. 
A) letting employees know what criteria are used in appraisal. 
B) documenting performance problems and using factual evidence in rating performance. 
C) ensuring that there is two-way communication during the appraisal process and the employee's perspective is heard. 
D) the process where feedback is confidentially gathered from peers,customers and subordinates.

Question 8

Which of the following is an advantage of job rotation?

Accepted Answer

A) employees become cross-trained due to their movement between jobs. 
B) managers have greater scheduling flexibility in a job rotation system. 
C) employees experience less boredom in a job rotation system. 
D) all of the above. 
A) employees become cross-trained due to their movement between jobs. 
B) managers have greater scheduling flexibility in a job rotation system. 
C) employees experience less boredom in a job rotation system. 
D) all of the above.

Question 9

Name two types of individual incentives and describe each.

Accepted Answer

Piece rate incentives are when employees

Question 10

Discuss some of the research on goal setting and performance appraisal in other cultures.

Accepted Answer

There are differences in the motivationa

Question 11

Since the Hackman and Oldham model was developed in the 1970s,jobs have changed in what way?

Accepted Answer

A) Increased in autonomy and skill variety 
B) Increased in turnover and job satisfaction 
C) Decreased in task identify and responsibility 
D) Decreased in motivation and satisfaction 
A) Increased in autonomy and skill variety 
B) Increased in turnover and job satisfaction 
C) Decreased in task identify and responsibility 
D) Decreased in motivation and satisfaction

Question 12

The "M" in "SMART" goals stands for

Accepted Answer

A) Measurable 
B) Motivating 
C) Minimal 
D) Management 
A) Measurable 
B) Motivating 
C) Minimal 
D) Management

Question 13

How does 360-degree feedback differ from the more traditional feedback systems?

Accepted Answer

360-degree feedback is a system where al

Question 14

Brett has been a manager of the accounting department for eight months now.He will be holding his first performance appraisal meetings in the next few days.Describe some ways in which he could enhance the effectiveness of those performance appraisal meetings.

Accepted Answer

Present feedback in a constructive manne

Question 15

If used on a short-term basis,relative ranking appraisals may help an organization become more performance-oriented because they tend to weed out employees with persistent performance problems.

Accepted Answer

A) True 
 B)False

Question 16

What is the formula to calculate the motivating potential score MPS) of a job,and what is the purpose of the score?

Accepted Answer

MPS = Skill variety + Task Identity + Ta

Question 17

For goals to be most effective,three conditions are helpful.Which of these is NOT one of those conditions?

Accepted Answer

A) Regular feedback on the employee's progress toward the goals. 
B) The goals should never be made public. 
C) The employee should have the skills and knowledge to achieve the goals. 
D) The employee needs to be committed to accomplishing the goal. 
A) Regular feedback on the employee's progress toward the goals. 
B) The goals should never be made public. 
C) The employee should have the skills and knowledge to achieve the goals. 
D) The employee needs to be committed to accomplishing the goal.

Question 18

Maria works at a factory in Lima,Peru where she sews blue jeans for a major American firm.On Mondays,she sews the side seams of the jeans,on Tuesdays she sews on pockets,Wednesdays she presses finished jeans,Thursdays she folds jeans,packages sets of twelve in shrink wrap and places them in boxes,and on Friday she sews decorative stitching on the pockets and side seams.Maria is working under the job design technique of

Accepted Answer

A) job specialization. 
B) job enrichment. 
C) job enlargement. 
D) job rotation. 
A) job specialization. 
B) job enrichment. 
C) job enlargement. 
D) job rotation.

Question 19

The acronym,SMART,stands for___________,______________,__________,realistic and time-bound when discussing goal setting.

Accepted Answer

specific,m

Question 20

Which of these is NOT one of the job components that research indicates increase the motivation of a job?

Accepted Answer

A) Autonomy 
B) Feedback 
C) Task significance 
D) Creativity 
A) Autonomy 
B) Feedback 
C) Task significance 
D) Creativity

______________________is the process in which a rater or raters evaluate an employee's performance.

Which of the following factors has the most influence on worker motivation?

Which of the following is considered an outcome in Hackman and Oldham's job characteristics model?

Companies can reduce the temptation to behave unethically by

Which of the following statements about rating biases are true?

List and define the core job characteristics found in the Hackman and Oldham's model.

Judgment based on evidence refers to

Which of the following is an advantage of job rotation?

Name two types of individual incentives and describe each.

Discuss some of the research on goal setting and performance appraisal in other cultures.

Since the Hackman and Oldham model was developed in the 1970s,jobs have changed in what way?

The "M" in "SMART" goals stands for

How does 360-degree feedback differ from the more traditional feedback systems?

Brett has been a manager of the accounting department for eight months now.He will be holding his first performance appraisal meetings in the next few days.Describe some ways in which he could enhance the effectiveness of those performance appraisal meetings.

If used on a short-term basis,relative ranking appraisals may help an organization become more performance-oriented because they tend to weed out employees with persistent performance problems.

What is the formula to calculate the motivating potential score MPS) of a job,and what is the purpose of the score?

For goals to be most effective,three conditions are helpful.Which of these is NOT one of those conditions?

The acronym,SMART,stands for_,,__,realistic and time-bound when discussing goal setting.

Which of these is NOT one of the job components that research indicates increase the motivation of a job?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 6: Designing a Motivating Work Environment

______________________is the process in which a rater or raters evaluate an employee's performance.

Which of the following factors has the most influence on worker motivation?

Which of the following is considered an outcome in Hackman and Oldham's job characteristics model?

Companies can reduce the temptation to behave unethically by

Which of the following statements about rating biases are true?

List and define the core job characteristics found in the Hackman and Oldham's model.

Judgment based on evidence refers to

Which of the following is an advantage of job rotation?

Name two types of individual incentives and describe each.

Discuss some of the research on goal setting and performance appraisal in other cultures.

Since the Hackman and Oldham model was developed in the 1970s,jobs have changed in what way?

The "M" in "SMART" goals stands for

How does 360-degree feedback differ from the more traditional feedback systems?

Brett has been a manager of the accounting department for eight months now.He will be holding his first performance appraisal meetings in the next few days.Describe some ways in which he could enhance the effectiveness of those performance appraisal meetings.

If used on a short-term basis,relative ranking appraisals may help an organization become more performance-oriented because they tend to weed out employees with persistent performance problems.

What is the formula to calculate the motivating potential score MPS) of a job,and what is the purpose of the score?

For goals to be most effective,three conditions are helpful.Which of these is NOT one of those conditions?

The acronym,SMART,stands for___________,______________,__________,realistic and time-bound when discussing goal setting.

Which of these is NOT one of the job components that research indicates increase the motivation of a job?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

The acronym,SMART,stands for_,,__,realistic and time-bound when discussing goal setting.