Question 1

Describe the process of job rotation as it applies to an employee in your college's photocopying center.

Accepted Answer

A variety of jobs are performed at most

Question 2

A common issue companies face with performance appraisals is

Accepted Answer

A) they confuse performance appraisals with performance management 
B) they share the appraisal with the employee 
C) performance appraisals don't allow for SMART goals 
D) performance appraisals don't fit into management by objective 
A) they confuse performance appraisals with performance management 
B) they share the appraisal with the employee 
C) performance appraisals don't allow for SMART goals 
D) performance appraisals don't fit into management by objective

Question 3

Research on performance incentives suggests

Accepted Answer

A) employees report lower levels of pay satisfaction under pay-for-performance systems. 
B) firms with pay-for-performance systems have lower customer service. 
C) eighty percent of all American companies use merit pay. 
D) pay-for-performance systems are less effective at retaining higher performing employees than praise or recognition systems. 
A) employees report lower levels of pay satisfaction under pay-for-performance systems. 
B) firms with pay-for-performance systems have lower customer service. 
C) eighty percent of all American companies use merit pay. 
D) pay-for-performance systems are less effective at retaining higher performing employees than praise or recognition systems.

Question 4

To improve overall performance management,in addition to performance appraisals,a company should use

Accepted Answer

A) an employee ranking technique. 
B) frequent one-on-one meetings. 
C) an annual company picnic. 
D) a peer-review bonus system. 
A) an employee ranking technique. 
B) frequent one-on-one meetings. 
C) an annual company picnic. 
D) a peer-review bonus system.

Question 5

Performance appraisals are conducted in order to

Accepted Answer

A) document employee performance for pay and reward decisions. 
B) provide employees with feedback for developmental purposes. 
C) distribute bonuses,pay increases and promotions. 
D) all of the above 
A) document employee performance for pay and reward decisions. 
B) provide employees with feedback for developmental purposes. 
C) distribute bonuses,pay increases and promotions. 
D) all of the above

Question 6

What type of organizational structure makes REI relatively unique among retailers?

Accepted Answer

A) The company is a co-op,owned by its customers. 
B) The company is a co-op,owned by its employees. 
C) The company is owned by the Anderson family. 
D) The company gives out stock to customers who spend over $1,000 a year at the store. 
A) The company is a co-op,owned by its customers. 
B) The company is a co-op,owned by its employees. 
C) The company is owned by the Anderson family. 
D) The company gives out stock to customers who spend over $1,000 a year at the store.

Question 7

Autonomy refers to

Accepted Answer

A) the extent to which the job requires a person to utilize multiple high level skills. 
B) the degree to which a person is in charge of completing an identifiable piece of work from start to finish. 
C) whether a person's job substantially affects other people's health,work or well-being. 
D) the degree to which a person has the freedom to decide how to perform his tasks. 
A) the extent to which the job requires a person to utilize multiple high level skills. 
B) the degree to which a person is in charge of completing an identifiable piece of work from start to finish. 
C) whether a person's job substantially affects other people's health,work or well-being. 
D) the degree to which a person has the freedom to decide how to perform his tasks.

Question 8

Which of these is NOT a typical bias to be aware of during a performance appraisal?

Accepted Answer

A) Liking 
B) Leniency 
C) Geography 
D) Sterotypes 
A) Liking 
B) Leniency 
C) Geography 
D) Sterotypes

Question 9

Raja and James are next-door neighbors and their sons are best friends.Raja and James take the boys on many father-son outings.Raja is James' boss at ABC Corporation.James gets high ratings from Raja.There may be bias in those ratings due to

Accepted Answer

A) leniency. 
B) stereotypes. 
C) contrast. 
D) liking. 
A) leniency. 
B) stereotypes. 
C) contrast. 
D) liking.

Question 10

_____________ is a company-wide program where employees are rewarded for performance gains compared to past performance.

Accepted Answer

The answer of _____________ is a company-wide program where employees...

Question 11

Task identity refers to

Accepted Answer

A) the extent to which the job requires a person to utilize multiple high level skills. 
B) the degree to which a person is in charge of completing an identifiable piece of work from start to finish. 
C) whether a person's job substantially affects other people's health,work or well-being. 
D) the degree to which a person has the freedom to decide how to perform his tasks. 
A) the extent to which the job requires a person to utilize multiple high level skills. 
B) the degree to which a person is in charge of completing an identifiable piece of work from start to finish. 
C) whether a person's job substantially affects other people's health,work or well-being. 
D) the degree to which a person has the freedom to decide how to perform his tasks.

Question 12

Structural empowerment

Accepted Answer

A) refers to making a person powerless. 
B) is the degree to which a person has higher order needs such as esteem and self-actualization. 
C) refers to the aspects of the work environment that give employees discretion,autonomy and the ability to do jobs effectively. 
D) is the degree to which a person has the freedom to decide how to perform his tasks. 
A) refers to making a person powerless. 
B) is the degree to which a person has higher order needs such as esteem and self-actualization. 
C) refers to the aspects of the work environment that give employees discretion,autonomy and the ability to do jobs effectively. 
D) is the degree to which a person has the freedom to decide how to perform his tasks.

Question 13

Which of the following is a core job characteristic in Hackman and Oldham's job characteristics model?

Accepted Answer

A) role variety 
B) task importance 
C) feedback 
D) pay 
A) role variety 
B) task importance 
C) feedback 
D) pay

Question 14

Merit pay is a permanent pay raise based on past performance.

Accepted Answer

A) True 
 B)False

Question 15

For both customers and employees,REI follows one organizational purpose:

Accepted Answer

A) To put nature first 
B) Share profits with customers 
C) Share profits with employees 
D) To connect people to nature 
A) To put nature first 
B) Share profits with customers 
C) Share profits with employees 
D) To connect people to nature

Question 16

The purpose of ________________ is to align company and employee interests by making employees owners.

Accepted Answer

The answer of The purpose of ________________ is to align...

Question 17

Under what conditions would SMART goals be most effective?

Accepted Answer

A) When managers have clearly established goals without employee input. 
B) When employees feel the skill sets needed to perform a goal-oriented task need to be upgraded. 
C) When employees have a supportive and trusting relationship with their managers. 
D) When managers provide feedback to employees on a very irregular basis,if at all. 
A) When managers have clearly established goals without employee input. 
B) When employees feel the skill sets needed to perform a goal-oriented task need to be upgraded. 
C) When employees have a supportive and trusting relationship with their managers. 
D) When managers provide feedback to employees on a very irregular basis,if at all.

Question 18

The local high school band needs to raise money to pay for a trip to New York City.It decides to sell sandwiches.Early Saturday morning,20 volunteers report to the school cafeteria to make sandwiches.Stations are set up to make the 500 sandwiches ordered for that day.Station one has four individuals cutting sandwich buns,station two has four individuals placing the meats on the rolls,station three,etc.The individual who devised the sandwich-making production plan is operating under a

Accepted Answer

A) job specialization approach. 
B) job rotation approach. 
C) job enlargement approach. 
D) job enrichment approach. 
A) job specialization approach. 
B) job rotation approach. 
C) job enlargement approach. 
D) job enrichment approach.

Question 19

Explain why goals can be motivating.

Accepted Answer

Goals give us direction.The goals tell y

Question 20

A one-time reward that follows a specific accomplishment is called a _________.

Accepted Answer

The answer of A one-time reward that follows a specific...

Describe the process of job rotation as it applies to an employee in your college's photocopying center.

A common issue companies face with performance appraisals is

Research on performance incentives suggests

To improve overall performance management,in addition to performance appraisals,a company should use

Performance appraisals are conducted in order to

What type of organizational structure makes REI relatively unique among retailers?

Autonomy refers to

Which of these is NOT a typical bias to be aware of during a performance appraisal?

Raja and James are next-door neighbors and their sons are best friends.Raja and James take the boys on many father-son outings.Raja is James' boss at ABC Corporation.James gets high ratings from Raja.There may be bias in those ratings due to

_____________ is a company-wide program where employees are rewarded for performance gains compared to past performance.

Task identity refers to

Structural empowerment

Which of the following is a core job characteristic in Hackman and Oldham's job characteristics model?

Merit pay is a permanent pay raise based on past performance.

For both customers and employees,REI follows one organizational purpose:

The purpose of ________________ is to align company and employee interests by making employees owners.

Under what conditions would SMART goals be most effective?

Explain why goals can be motivating.

A one-time reward that follows a specific accomplishment is called a _________.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 6: Designing a Motivating Work Environment

Describe the process of job rotation as it applies to an employee in your college's photocopying center.

A common issue companies face with performance appraisals is

Research on performance incentives suggests

To improve overall performance management,in addition to performance appraisals,a company should use

Performance appraisals are conducted in order to

What type of organizational structure makes REI relatively unique among retailers?

Autonomy refers to

Which of these is NOT a typical bias to be aware of during a performance appraisal?

Raja and James are next-door neighbors and their sons are best friends.Raja and James take the boys on many father-son outings.Raja is James' boss at ABC Corporation.James gets high ratings from Raja.There may be bias in those ratings due to

_____________ is a company-wide program where employees are rewarded for performance gains compared to past performance.

Task identity refers to

Structural empowerment

Which of the following is a core job characteristic in Hackman and Oldham's job characteristics model?

Merit pay is a permanent pay raise based on past performance.

For both customers and employees,REI follows one organizational purpose:

The purpose of ________________ is to align company and employee interests by making employees owners.

Under what conditions would SMART goals be most effective?

Explain why goals can be motivating.

A one-time reward that follows a specific accomplishment is called a _________.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters