Question 1

___________ is the process by which information is exchanged between individuals through a common system of symbols,signs or behavior.

Accepted Answer

The answer of ___________ is the process by which information...

Question 2

A message that can be read at any time is ____________ unlike a conversation,which is carried out in real time.

Accepted Answer

The answer of A message that can be read at...

Question 3

Storytelling is an effective form of communication for which of the following situations?

Accepted Answer

A) assigning tasks to an employee 
B) explaining the benefit package changes to employees 
C) orienting new employees to the company's culture 
D) correcting an employee's approach to a project 
A) assigning tasks to an employee 
B) explaining the benefit package changes to employees 
C) orienting new employees to the company's culture 
D) correcting an employee's approach to a project

Question 4

All of these are characteristics of effective communication EXCEPT

Accepted Answer

A) be relevant and complete 
B) equitable for everyone to share information 
C) prompt and timely 
D) descriptive and vague 
A) be relevant and complete 
B) equitable for everyone to share information 
C) prompt and timely 
D) descriptive and vague

Question 5

Briefly discuss the different directions information can flow in an organization.

Accepted Answer

Information flows downward to

Question 6

Information-rich channels convey more

Accepted Answer

A) verbal information. 
B) nonverbal information. 
C) effective information. 
D) ineffective information. 
A) verbal information. 
B) nonverbal information. 
C) effective information. 
D) ineffective information.

Question 7

Define proxemics and provide an example of it.

Accepted Answer

Proxemics is the study of the different

Question 8

The use of jargon can strengthen professional bonds with those of similar backgrounds.

Accepted Answer

A) True 
 B)False

Question 9

Martin is the financial director of a small business.He recently read a memo from one department presenting a new idea for a product.During the discussion on the item afterward,Martin kept focusing on the cost of producing and marketing that product.The barrier facing Martin in this scenario is

Accepted Answer

A) filtering. 
B) selective perception. 
C) emotional disconnects. 
D) semantics. 
A) filtering. 
B) selective perception. 
C) emotional disconnects. 
D) semantics.

Question 10

Discuss the conditions under which written communication would be more useful than verbal communication.

Accepted Answer

Written communication is printed message

Question 11

In the communication process model,the task of translating an idea into words is called

Accepted Answer

A) decoding. 
B) encoding. 
C) medium. 
D) noise. 
A) decoding. 
B) encoding. 
C) medium. 
D) noise.

Question 12

If I emphasize the word "Max" in the following sentence,"I did not tell Max you were late," it suggests that I might have implied it to people other than Max.

Accepted Answer

A) True 
 B)False

Question 13

The behavior where we are not really listening but preparing our response is called ________________.

Accepted Answer

The answer of The behavior where we are not really...

Question 14

External communication about a client's product or service created for a specific receiver is

Accepted Answer

A) a company report 
B) a web page 
C) an ad 
D) a press release 
A) a company report 
B) a web page 
C) an ad 
D) a press release

Question 15

_____________ are symbols that offer clues to the emotional side of words used in e-mail messages.

Accepted Answer

The answer of _____________ are symbols that offer clues to...

Question 16

Giving full attention to what other people say,taking time to understand the points made,asking questions as needed,and not interrupting at inappropriate times is called ____________ ______________.

Accepted Answer

The answer of Giving full attention to what other people...

Question 17

Students come to class and ask why they are not receiving syllabi.This question represents what aspect of the communication model?

Accepted Answer

A) noise 
B) feedback 
C) medium 
D) message 
A) noise 
B) feedback 
C) medium 
D) message

Question 18

Which of the following statements regarding external communications is accurate?

Accepted Answer

A) Press releases are intended to inform employees of happenings within the organization. 
B) Ad fees are based on the perceived value of the audience who watches,reads or listens to the channel where the ad appears. 
C) The key to a successful external communication to customers is to keep the business message formal and professional. 
D) Blogs are shrinking in popularity,because people want information in a shorter,more concise fashion. 
A) Press releases are intended to inform employees of happenings within the organization. 
B) Ad fees are based on the perceived value of the audience who watches,reads or listens to the channel where the ad appears. 
C) The key to a successful external communication to customers is to keep the business message formal and professional. 
D) Blogs are shrinking in popularity,because people want information in a shorter,more concise fashion.

Question 19

Which of the following statements about workplace gossip is accurate?

Accepted Answer

A) Research finds that only a minimal amount of workplace communication occurs at the grapevine level. 
B) Politically motivated employees use the grapevine to disseminate self-promoting information in the organization. 
C) Employees generally distrust their peers as a source of information. 
D) Because the grapevine lacks a specific sender employees are more likely to trust the information. 
A) Research finds that only a minimal amount of workplace communication occurs at the grapevine level. 
B) Politically motivated employees use the grapevine to disseminate self-promoting information in the organization. 
C) Employees generally distrust their peers as a source of information. 
D) Because the grapevine lacks a specific sender employees are more likely to trust the information.

Question 20

How close to or how far from a person to stand is

Accepted Answer

A) dioxics 
B) proxemics 
C) paralactics 
D) relativity 
A) dioxics 
B) proxemics 
C) paralactics 
D) relativity

___________ is the process by which information is exchanged between individuals through a common system of symbols,signs or behavior.

A message that can be read at any time is ____________ unlike a conversation,which is carried out in real time.

Storytelling is an effective form of communication for which of the following situations?

All of these are characteristics of effective communication EXCEPT

Briefly discuss the different directions information can flow in an organization.

Information-rich channels convey more

Define proxemics and provide an example of it.

The use of jargon can strengthen professional bonds with those of similar backgrounds.

Martin is the financial director of a small business.He recently read a memo from one department presenting a new idea for a product.During the discussion on the item afterward,Martin kept focusing on the cost of producing and marketing that product.The barrier facing Martin in this scenario is

Discuss the conditions under which written communication would be more useful than verbal communication.

In the communication process model,the task of translating an idea into words is called

If I emphasize the word "Max" in the following sentence,"I did not tell Max you were late," it suggests that I might have implied it to people other than Max.

The behavior where we are not really listening but preparing our response is called ________________.

External communication about a client's product or service created for a specific receiver is

_____________ are symbols that offer clues to the emotional side of words used in e-mail messages.

Giving full attention to what other people say,taking time to understand the points made,asking questions as needed,and not interrupting at inappropriate times is called __.

Students come to class and ask why they are not receiving syllabi.This question represents what aspect of the communication model?

Which of the following statements regarding external communications is accurate?

Which of the following statements about workplace gossip is accurate?

How close to or how far from a person to stand is

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 8: Communication

___________ is the process by which information is exchanged between individuals through a common system of symbols,signs or behavior.

A message that can be read at any time is ____________ unlike a conversation,which is carried out in real time.

Storytelling is an effective form of communication for which of the following situations?

All of these are characteristics of effective communication EXCEPT

Briefly discuss the different directions information can flow in an organization.

Information-rich channels convey more

Define proxemics and provide an example of it.

The use of jargon can strengthen professional bonds with those of similar backgrounds.

Martin is the financial director of a small business.He recently read a memo from one department presenting a new idea for a product.During the discussion on the item afterward,Martin kept focusing on the cost of producing and marketing that product.The barrier facing Martin in this scenario is

Discuss the conditions under which written communication would be more useful than verbal communication.

In the communication process model,the task of translating an idea into words is called

If I emphasize the word "Max" in the following sentence,"I did not tell Max you were late," it suggests that I might have implied it to people other than Max.

The behavior where we are not really listening but preparing our response is called ________________.

External communication about a client's product or service created for a specific receiver is

_____________ are symbols that offer clues to the emotional side of words used in e-mail messages.

Giving full attention to what other people say,taking time to understand the points made,asking questions as needed,and not interrupting at inappropriate times is called ____________ ______________.

Students come to class and ask why they are not receiving syllabi.This question represents what aspect of the communication model?

Which of the following statements regarding external communications is accurate?

Which of the following statements about workplace gossip is accurate?

How close to or how far from a person to stand is

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Giving full attention to what other people say,taking time to understand the points made,asking questions as needed,and not interrupting at inappropriate times is called __.