Exam 3: Quality Management

Two team approaches to quality improvement are quality circles and process improvement teams.

A factory has a yield-to-input (Y/I)ratio of 0.94 and the percentage of poor-quality products that can be reworked (R)is 89.1%.A new production process will increase the percentage of good products produced each day (G)to 80%.What is the minimum value of R that must be achieved to improve the yield-to-input ratio to 0.95?

Designs of experiments (DOE)is __________.

The costs associated with developing a quality management system are known as

The degree to which a product meets pre-established standards is known as quality of conformance.

A relationship between a firm and its supplier where the supplier agrees to meet the firms' quality standards and the firm enters into a long-term purchasing agreement with the supplier is known as

The dimension of quality related to the lifespan of a product before replacement is known as durability.

ISO 9000 certification is a major consideration for doing business within the United States Europe Union.

The quality-productivity ratio increases if

A factory has a yield-to-input (Y/I)ratio of 0.94 and the percentage of poor-quality products that can be reworked (R)is 89.1%.If the percentage of good products produced each day (G)is doubled but the yield-to-input ratio remains unchanged,then the percentage of poor-quality products that can be reworked must have __________.

Deming advocated continuous process improvement to reduce variability and achieve conformance to design specifications.