Question 1

High levels of stress are associated with

Accepted Answer

A)  depression and anxiety. 
B)  lowered self-esteem. 
C)  higher work accident rates. 
D)  All of the above 
A)  depression and anxiety. 
B)  lowered self-esteem. 
C)  higher work accident rates. 
D)  All of the above

Question 2

John feels that his new job does not use his work-related skills. He is experiencing

Accepted Answer

A)  underutilization. 
B)  job ambiguity. 
C)  lack of control. 
D)  work deficiency. 
A)  underutilization. 
B)  job ambiguity. 
C)  lack of control. 
D)  work deficiency.

Question 3

Burnout may be measured with the

Accepted Answer

A)  Maslach Burnout Inventory (MBI). 
B)  Social Readjustment Rating Scale. 
C)  Jenkins Burnout Scale (JBS). 
D)  Job Stress Survey (JSS). 
A)  Maslach Burnout Inventory (MBI). 
B)  Social Readjustment Rating Scale. 
C)  Jenkins Burnout Scale (JBS). 
D)  Job Stress Survey (JSS).

Question 4

The Social Readjustment Rating Scale is used to measure

Accepted Answer

A)  person-environment fit. 
B)  stressful life events. 
C)  stress caused by organizational change. 
D)  job ambiguity. 
A)  person-environment fit. 
B)  stressful life events. 
C)  stress caused by organizational change. 
D)  job ambiguity.

Question 5

Employee Assistance Programs in organizations usually take one of two forms:

Accepted Answer

A)  drug or alcohol programs. 
B)  external or internal programs. 
C)  drug and alcohol counseling or work stress/personal problem counseling. 
D)  federally funded or company funded. 
A)  drug or alcohol programs. 
B)  external or internal programs. 
C)  drug and alcohol counseling or work stress/personal problem counseling. 
D)  federally funded or company funded.

Question 6

Stress arising from work place conditions is called conditional stress.

Accepted Answer

A) True 
 B)False

Question 7

Improving communication within organizations can help to reduce worker stress.

Accepted Answer

A) True 
 B)False

Question 8

The primary rationale behind diet and exercise programs as coping techniques is

Accepted Answer

A)  to lose weight. 
B)  to make the body more resistant to stress-related illness. 
C)  to strengthen the cardiovascular system. 
D)  All of the above 
A)  to lose weight. 
B)  to make the body more resistant to stress-related illness. 
C)  to strengthen the cardiovascular system. 
D)  All of the above

Question 9

Describe organizational coping strategies, including their effectiveness.

Accepted Answer

Organizational coping strategies are the

Question 10

Which of the following is NOT a reason why air traffic controllers are stressed?

Accepted Answer

A)  Fear of causing accidents 
B)  Poor airport layouts 
C)  Heavy workloads 
D)  Equipment problems 
E)  All of the above are reasons why air traffic controllers are stressed. 
A)  Fear of causing accidents 
B)  Poor airport layouts 
C)  Heavy workloads 
D)  Equipment problems 
E)  All of the above are reasons why air traffic controllers are stressed.

Question 11

Organizational coping strategies include improving training and decreasing workers' control over their jobs.

Accepted Answer

A) True 
 B)False

Question 12

Work-family conflict usually only increases stress in working mothers.

Accepted Answer

A) True 
 B)False

Question 13

Positive stress is called

Accepted Answer

A)  distress. 
B)  exstress. 
C)  eustress. 
D)  astress. 
A)  distress. 
B)  exstress. 
C)  eustress. 
D)  astress.

Question 14

Research has indicated that diet and exercise programs almost always reduce worker stress.

Accepted Answer

A) True 
 B)False

Question 15

Worker stress resulting from a lack of control may be reduced by

Accepted Answer

A)  giving workers more money. 
B)  giving workers extended vacations. 
C)  allowing workers to participate in decision making. 
D)  allowing workers to delegate responsibilities to coworkers. 
A)  giving workers more money. 
B)  giving workers extended vacations. 
C)  allowing workers to participate in decision making. 
D)  allowing workers to delegate responsibilities to coworkers.

Question 16

The effectiveness of relaxation techniques as coping strategies

Accepted Answer

A)  is unclear. 
B)  is directly related to the type of job the person performs. 
C)  is minimal. 
D)  has been demonstrated in many studies. 
A)  is unclear. 
B)  is directly related to the type of job the person performs. 
C)  is minimal. 
D)  has been demonstrated in many studies.

Question 17

Deviant behaviors that are harmful to an employee's organization and its members are called

Accepted Answer

A)  counterproductive work behaviors. 
B)  negative worker outcomes. 
C)  job dissatisfaction. 
D)  worker crime. 
A)  counterproductive work behaviors. 
B)  negative worker outcomes. 
C)  job dissatisfaction. 
D)  worker crime.

Question 18

Research has indicated that work overload is related to

Accepted Answer

A)  lower quality work. 
B)  job dissatisfaction. 
C)  elevated serum cholesterol. 
D)  All of the above 
A)  lower quality work. 
B)  job dissatisfaction. 
C)  elevated serum cholesterol. 
D)  All of the above

Question 19

Organizational sources of worker stress

Accepted Answer

A)  can be alleviated by management actions 
B)  affect only higher-level workers. 
C)  cannot be alleviated. 
D)  result from individual characteristics. 
A)  can be alleviated by management actions 
B)  affect only higher-level workers. 
C)  cannot be alleviated. 
D)  result from individual characteristics.

Question 20

Discuss research findings concerning stressful occupations, including examples.

Accepted Answer

Research has shown that certain occupati

High levels of stress are associated with

John feels that his new job does not use his work-related skills. He is experiencing

Burnout may be measured with the

The Social Readjustment Rating Scale is used to measure

Employee Assistance Programs in organizations usually take one of two forms:

Stress arising from work place conditions is called conditional stress.

Improving communication within organizations can help to reduce worker stress.

The primary rationale behind diet and exercise programs as coping techniques is

Describe organizational coping strategies, including their effectiveness.

Which of the following is NOT a reason why air traffic controllers are stressed?

Organizational coping strategies include improving training and decreasing workers' control over their jobs.

Work-family conflict usually only increases stress in working mothers.

Positive stress is called

Research has indicated that diet and exercise programs almost always reduce worker stress.

Worker stress resulting from a lack of control may be reduced by

The effectiveness of relaxation techniques as coping strategies

Deviant behaviors that are harmful to an employee's organization and its members are called

Research has indicated that work overload is related to

Organizational sources of worker stress

Discuss research findings concerning stressful occupations, including examples.

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters

Exam 10: Worker Stress and Negative Employee Attitudes Behaviors

High levels of stress are associated with

John feels that his new job does not use his work-related skills. He is experiencing

Burnout may be measured with the

The Social Readjustment Rating Scale is used to measure

Employee Assistance Programs in organizations usually take one of two forms:

Stress arising from work place conditions is called conditional stress.

Improving communication within organizations can help to reduce worker stress.

The primary rationale behind diet and exercise programs as coping techniques is

Describe organizational coping strategies, including their effectiveness.

Which of the following is NOT a reason why air traffic controllers are stressed?

Organizational coping strategies include improving training and decreasing workers' control over their jobs.

Work-family conflict usually only increases stress in working mothers.

Positive stress is called

Research has indicated that diet and exercise programs almost always reduce worker stress.

Worker stress resulting from a lack of control may be reduced by

The effectiveness of relaxation techniques as coping strategies

Deviant behaviors that are harmful to an employee's organization and its members are called

Research has indicated that work overload is related to

Organizational sources of worker stress

Discuss research findings concerning stressful occupations, including examples.

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters