Question 1

Workers who are high in positive affect are likely to engage in more organizational citizenship behaviors (OCBs) than those low in positive affect.

Accepted Answer

A) True 
 B)False  True

Question 2

Job enrichment can be expensive to organizations due to the need for more highly skilled
and more highly trained workers.

Accepted Answer

A) True 
 B)False  False

Question 3

In most cases, job satisfaction and organizational commitment have

Accepted Answer

A)  a fairly high positive correlation. 
B)  a fairly low positive correlation. 
C)  a fairly low negative correlation. 
D)  no relationship. 
A)  a fairly high positive correlation. 
B)  a fairly low positive correlation. 
C)  a fairly low negative correlation. 
D)  no relationship. A

Question 4

Which of the following strategies could be referred to as job enlargement?

Accepted Answer

A)  promoting an employee to supervisor 
B)  changing the job assignment on a weekly basis 
C)  improving contact with coworkers 
D)  adding varied work tasks to the job 
A)  promoting an employee to supervisor 
B)  changing the job assignment on a weekly basis 
C)  improving contact with coworkers 
D)  adding varied work tasks to the job

Question 5

Attempts to increase job satisfaction may involve

Accepted Answer

A)  changes in pay structure. 
B)  changes in job structure. 
C)  benefit programs. 
D)  All of the above 
A)  changes in pay structure. 
B)  changes in job structure. 
C)  benefit programs. 
D)  All of the above

Question 6

Compressed workweeks are schedules that decrease the number of hours worked per day.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following most accurate describes relations between employee engagement, job satisfaction, and organizational commitment?

Accepted Answer

A)  job satisfaction is unrelated to employee engagement 
B)  while job satisfaction is related to employee engagement, organizational commitment is not 
C)  all three involve positive feelings toward work and the work organization 
D)  job satisfaction is an "umbrella term" that includes employee engagement and organizational commitment 
E)  All of the above accurately describe relations between employee engagement, job satisfaction, and organizational commitment. 
A)  job satisfaction is unrelated to employee engagement 
B)  while job satisfaction is related to employee engagement, organizational commitment is not 
C)  all three involve positive feelings toward work and the work organization 
D)  job satisfaction is an "umbrella term" that includes employee engagement and organizational commitment 
E)  All of the above accurately describe relations between employee engagement, job satisfaction, and organizational commitment.

Question 8

There are many difficulties involved in the measurement of job satisfaction.

Accepted Answer

A) True 
 B)False

Question 9

Voluntary absenteeism is not influenced by job satisfaction.

Accepted Answer

A) True 
 B)False

Question 10

Describe two standardized measures of job satisfaction.

Accepted Answer

Two widely recognized standardized measu

Question 11

Which benefit program has the potential of becoming one of the most popular and sought-after benefits?

Accepted Answer

A)  Flexible working hours 
B)  Employee-sponsored child care 
C)  Retirement plans 
D)  Career development programs 
A)  Flexible working hours 
B)  Employee-sponsored child care 
C)  Retirement plans 
D)  Career development programs

Question 12

The relationship between job satisfaction and absenteeism is NOT very strong because

Accepted Answer

A)  job satisfaction has no effect on employee attendance. 
B)  dissatisfied workers quit their jobs very quickly, and thus do not establish attendance records. 
C)  measurement problems cause voluntary and involuntary absenteeism to be lumped together in many studies. 
D)  None of the above 
A)  job satisfaction has no effect on employee attendance. 
B)  dissatisfied workers quit their jobs very quickly, and thus do not establish attendance records. 
C)  measurement problems cause voluntary and involuntary absenteeism to be lumped together in many studies. 
D)  None of the above

Question 13

Turnover is related to

Accepted Answer

A)  job satisfaction. 
B)  organizational commitment. 
C)  both job satisfaction and organizational commitment. 
D)  neither job satisfaction nor organizational commitment. 
A)  job satisfaction. 
B)  organizational commitment. 
C)  both job satisfaction and organizational commitment. 
D)  neither job satisfaction nor organizational commitment.

Question 14

One reason that profit sharing plans may NOT be effective is that

Accepted Answer

A)  it is difficult for employees to see how their individual performance affects the company's total output. 
B)  profit sharing always yields very small monetary amounts. 
C)  they have been found to decrease levels of worker output. 
D)  they are paid on a fixed ratio schedule. 
A)  it is difficult for employees to see how their individual performance affects the company's total output. 
B)  profit sharing always yields very small monetary amounts. 
C)  they have been found to decrease levels of worker output. 
D)  they are paid on a fixed ratio schedule.

Question 15

The approach to job satisfaction that considers job satisfaction to be composed of feelings and attitudes about a number of different elements is called the

Accepted Answer

A)  global approach. 
B)  facet approach. 
C)  component approach. 
D)  elemental approach. 
A)  global approach. 
B)  facet approach. 
C)  component approach. 
D)  elemental approach.

Question 16

Workers may have similar levels of job satisfaction and organizational commitment because of a desire to avoid cognitive dissonance.

Accepted Answer

A) True 
 B)False

Question 17

According to the Porter-Lawler model, an intervening variable between job satisfaction and job performance is

Accepted Answer

A)  job-related rewards. 
B)  the age of the worker. 
C)  the type of work being performed. 
D)  the employee's perception of responsibility 
A)  job-related rewards. 
B)  the age of the worker. 
C)  the type of work being performed. 
D)  the employee's perception of responsibility

Question 18

List and describe two changes in pay structure that may influence worker job satisfaction.

Accepted Answer

1) Performance-based pay: Implementing a

Question 19

Job satisfaction is defined as

Accepted Answer

A)  the positive feelings one has about one's job. 
B)  the negative feelings one has about one's job. 
C)  the positive and negative feelings one has about one's job. 
D)  the positive feelings workers have about compensation and supervision. 
A)  the positive feelings one has about one's job. 
B)  the negative feelings one has about one's job. 
C)  the positive and negative feelings one has about one's job. 
D)  the positive feelings workers have about compensation and supervision.

Question 20

The Job Descriptive Index (JDI) measures worker satisfaction with the following job facets:

Accepted Answer

A)  the job itself, supervision, pay, coworkers, and level of achievement. 
B)  the job itself, supervision, pay, promotions, and coworkers. 
C)  ten facets of the job itself and ten facets related to interpersonal relationships on the job. 
D)  ten facets of the job itself and ten facets related to worker compensation. 
A)  the job itself, supervision, pay, coworkers, and level of achievement. 
B)  the job itself, supervision, pay, promotions, and coworkers. 
C)  ten facets of the job itself and ten facets related to interpersonal relationships on the job. 
D)  ten facets of the job itself and ten facets related to worker compensation.

Workers who are high in positive affect are likely to engage in more organizational citizenship behaviors (OCBs) than those low in positive affect.

Job enrichment can be expensive to organizations due to the need for more highly skilled and more highly trained workers.

In most cases, job satisfaction and organizational commitment have

Which of the following strategies could be referred to as job enlargement?

Attempts to increase job satisfaction may involve

Compressed workweeks are schedules that decrease the number of hours worked per day.

Which of the following most accurate describes relations between employee engagement, job satisfaction, and organizational commitment?

There are many difficulties involved in the measurement of job satisfaction.

Voluntary absenteeism is not influenced by job satisfaction.

Describe two standardized measures of job satisfaction.

Which benefit program has the potential of becoming one of the most popular and sought-after benefits?

The relationship between job satisfaction and absenteeism is NOT very strong because

Turnover is related to

One reason that profit sharing plans may NOT be effective is that

The approach to job satisfaction that considers job satisfaction to be composed of feelings and attitudes about a number of different elements is called the

Workers may have similar levels of job satisfaction and organizational commitment because of a desire to avoid cognitive dissonance.

According to the Porter-Lawler model, an intervening variable between job satisfaction and job performance is

List and describe two changes in pay structure that may influence worker job satisfaction.

Job satisfaction is defined as

The Job Descriptive Index (JDI) measures worker satisfaction with the following job facets:

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters

Exam 9: Positive Employee Attitudes and Behaviors

Workers who are high in positive affect are likely to engage in more organizational citizenship behaviors (OCBs) than those low in positive affect.

Job enrichment can be expensive to organizations due to the need for more highly skilled and more highly trained workers.

In most cases, job satisfaction and organizational commitment have

Which of the following strategies could be referred to as job enlargement?

Attempts to increase job satisfaction may involve

Compressed workweeks are schedules that decrease the number of hours worked per day.

Which of the following most accurate describes relations between employee engagement, job satisfaction, and organizational commitment?

There are many difficulties involved in the measurement of job satisfaction.

Voluntary absenteeism is not influenced by job satisfaction.

Describe two standardized measures of job satisfaction.

Which benefit program has the potential of becoming one of the most popular and sought-after benefits?

The relationship between job satisfaction and absenteeism is NOT very strong because

Turnover is related to

One reason that profit sharing plans may NOT be effective is that

The approach to job satisfaction that considers job satisfaction to be composed of feelings and attitudes about a number of different elements is called the

Workers may have similar levels of job satisfaction and organizational commitment because of a desire to avoid cognitive dissonance.

According to the Porter-Lawler model, an intervening variable between job satisfaction and job performance is

List and describe two changes in pay structure that may influence worker job satisfaction.

Job satisfaction is defined as

The Job Descriptive Index (JDI) measures worker satisfaction with the following job facets:

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters