Question 1

The Type A behavior pattern is characterized by excessive drive, hostility, and impatience.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following accurately describes research findings on alcohol and drug use in the workplace?

Accepted Answer

A)  Rates of drug and alcohol use on the job are decreasing. 
B)  Drug and alcohol abuse is directly responsible for decreased productivity and increased absenteeism. 
C)  Stress leads to alcohol and drug use, which tend to alleviate stress for most workers. 
D)  Few employees within large organizations actually abuse drugs and alcohol, and thus costs for organizations are likely to be low. 
E)  All of the above accurately describe research on alcohol/drug use in the workplace. 
A)  Rates of drug and alcohol use on the job are decreasing. 
B)  Drug and alcohol abuse is directly responsible for decreased productivity and increased absenteeism. 
C)  Stress leads to alcohol and drug use, which tend to alleviate stress for most workers. 
D)  Few employees within large organizations actually abuse drugs and alcohol, and thus costs for organizations are likely to be low. 
E)  All of the above accurately describe research on alcohol/drug use in the workplace. B

Question 3

Describe individual coping strategies, including their effectiveness.

Accepted Answer

Individual coping strategies can vary widely from person to person, but some common strategies include exercise, mindfulness and meditation, seeking social support, engaging in hobbies or activities that bring joy, and seeking professional help through therapy or counseling.

Exercise can be an effective coping strategy as it releases endorphins and can help reduce stress and anxiety. Mindfulness and meditation can help individuals stay present and calm in the face of challenges. Seeking social support can provide a sense of connection and belonging, which can be comforting during difficult times. Engaging in hobbies or activities that bring joy can provide a much-needed distraction and boost mood. Finally, seeking professional help through therapy or counseling can provide individuals with the tools and support they need to navigate their challenges.

The effectiveness of these coping strategies can vary depending on the individual and the specific situation they are facing. Some individuals may find exercise to be incredibly effective in managing their stress, while others may find that mindfulness and meditation are more helpful for them. It's important for individuals to explore different coping strategies and find what works best for them. Additionally, seeking professional help can be incredibly effective for many individuals, as it provides them with the support and guidance they need to navigate their challenges in a healthy and productive way. Ultimately, the effectiveness of coping strategies depends on the individual and their willingness to engage in them consistently.

Question 4

Stress is

Accepted Answer

A)  always negative. 
B)  always positive. 
C)  negative when it causes physiological reactions. 
D)  sometimes negative and sometimes positive. 
A)  always negative. 
B)  always positive. 
C)  negative when it causes physiological reactions. 
D)  sometimes negative and sometimes positive.

Question 5

Work role stressors include

Accepted Answer

A)  physical work conditions. 
B)  organizational change. 
C)  lack of control. 
D)  All of the above 
A)  physical work conditions. 
B)  organizational change. 
C)  lack of control. 
D)  All of the above

Question 6

Cognitive restructuring is

Accepted Answer

A)  an individual coping technique that has been found to be ineffective. 
B)  an individual coping technique that requires group participation. 
C)  an individual coping technique that has been found to be effective. 
D)  an organizational coping technique designed for managers and supervisors. 
A)  an individual coping technique that has been found to be ineffective. 
B)  an individual coping technique that requires group participation. 
C)  an individual coping technique that has been found to be effective. 
D)  an organizational coping technique designed for managers and supervisors.

Question 7

Symptoms of burnout include

Accepted Answer

A)  a decrease in worker commitment. 
B)  increases in tardiness. 
C)  increases in absenteeism. 
D)  All of the above 
A)  a decrease in worker commitment. 
B)  increases in tardiness. 
C)  increases in absenteeism. 
D)  All of the above

Question 8

Physiological reactions to stress include

Accepted Answer

A)  increased heart rates. 
B)  perspiration. 
C)  elevated blood pressure. 
D)  All of the above 
A)  increased heart rates. 
B)  perspiration. 
C)  elevated blood pressure. 
D)  All of the above

Question 9

Research on work-family conflict indicates that

Accepted Answer

A)  very few people experience work-family conflict. 
B)  work-family conflict is stressful for workers around the world. 
C)  traditional family structures are needed to reduce work-family conflict. 
D)  workers' experience of work-family conflict has actually decreased over the past years. 
A)  very few people experience work-family conflict. 
B)  work-family conflict is stressful for workers around the world. 
C)  traditional family structures are needed to reduce work-family conflict. 
D)  workers' experience of work-family conflict has actually decreased over the past years.

Question 10

Worker stress is in many ways the opposite of worker motivation.

Accepted Answer

A) True 
 B)False

Question 11

Describe several examples of counterproductive work behaviors (CWBs).

Accepted Answer

Counterproductive work behaviors (CWBs)

Question 12

It is difficult to determine the effectiveness of EAPs because of the difficulty in determining and measuring "success".

Accepted Answer

A) True 
 B)False

Question 13

Dispositional stress results from

Accepted Answer

A)  worker characteristics. 
B)  chronic depression. 
C)  low salary. 
D)  a lack of job knowledge. 
A)  worker characteristics. 
B)  chronic depression. 
C)  low salary. 
D)  a lack of job knowledge.

Question 14

Research indicates that workers who reported problems with drugs had greater job instability and reduced job satisfaction in comparison to peers who did not abuse drugs.

Accepted Answer

A) True 
 B)False

Question 15

Hardiness refers to

Accepted Answer

A)  the notion that some people may be more resistant to the health-damaging effects of stress. 
B)  the notion that some people possess personality characteristics that are less likely to cause stress. 
C)  the notion that some people may function more efficiently in stressful jobs than others. 
D)  All of the above 
A)  the notion that some people may be more resistant to the health-damaging effects of stress. 
B)  the notion that some people possess personality characteristics that are less likely to cause stress. 
C)  the notion that some people may function more efficiently in stressful jobs than others. 
D)  All of the above

Question 16

Individual coping strategies include

Accepted Answer

A)  improving the person-job fit. 
B)  increasing a sense of control. 
C)  biofeedback. 
D)  All of the above 
A)  improving the person-job fit. 
B)  increasing a sense of control. 
C)  biofeedback. 
D)  All of the above

Question 17

Work-family conflict is decreasing in the U.S. and internationally.

Accepted Answer

A) True 
 B)False

Question 18

Levels of work stress influence

Accepted Answer

A)  worker productivity. 
B)  worker motivation. 
C)  feeling challenged at work. 
D)  All of the above 
A)  worker productivity. 
B)  worker motivation. 
C)  feeling challenged at work. 
D)  All of the above

Question 19

Very low and very high levels of stress are related to poor work performance.

Accepted Answer

A) True 
 B)False

Question 20

Work role stressors include physical work conditions and organizational change.

Accepted Answer

A) True 
 B)False

The Type A behavior pattern is characterized by excessive drive, hostility, and impatience.

Which of the following accurately describes research findings on alcohol and drug use in the workplace?

Describe individual coping strategies, including their effectiveness.

Stress is

Work role stressors include

Cognitive restructuring is

Symptoms of burnout include

Physiological reactions to stress include

Research on work-family conflict indicates that

Worker stress is in many ways the opposite of worker motivation.

Describe several examples of counterproductive work behaviors (CWBs).

It is difficult to determine the effectiveness of EAPs because of the difficulty in determining and measuring "success".

Dispositional stress results from

Research indicates that workers who reported problems with drugs had greater job instability and reduced job satisfaction in comparison to peers who did not abuse drugs.

Hardiness refers to

Individual coping strategies include

Work-family conflict is decreasing in the U.S. and internationally.

Levels of work stress influence

Very low and very high levels of stress are related to poor work performance.

Work role stressors include physical work conditions and organizational change.

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters

Exam 10: Worker Stress and Negative Employee Attitudes Behaviors

The Type A behavior pattern is characterized by excessive drive, hostility, and impatience.

Which of the following accurately describes research findings on alcohol and drug use in the workplace?

Describe individual coping strategies, including their effectiveness.

Stress is

Work role stressors include

Cognitive restructuring is

Symptoms of burnout include

Physiological reactions to stress include

Research on work-family conflict indicates that

Worker stress is in many ways the opposite of worker motivation.

Describe several examples of counterproductive work behaviors (CWBs).

It is difficult to determine the effectiveness of EAPs because of the difficulty in determining and measuring "success".

Dispositional stress results from

Research indicates that workers who reported problems with drugs had greater job instability and reduced job satisfaction in comparison to peers who did not abuse drugs.

Hardiness refers to

Individual coping strategies include

Work-family conflict is decreasing in the U.S. and internationally.

Levels of work stress influence

Very low and very high levels of stress are related to poor work performance.

Work role stressors include physical work conditions and organizational change.

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters