Question 1

Companies and managers are mainly interested in worker stress because

Accepted Answer

A)  stress motivates workers. 
B)  stress causes illness. 
C)  stressful workers are often late to work. 
D)  stressful workers have higher productivity rates. 
A)  stress motivates workers. 
B)  stress causes illness. 
C)  stressful workers are often late to work. 
D)  stressful workers have higher productivity rates.

Question 2

Research has indicated that a lack of hardiness is associated with

Accepted Answer

A)  higher levels of interpersonal conflict on the job. 
B)  higher levels of role conflict on the job. 
C)  higher levels of self-perceived stress. 
D)  a tendency to leave jobs because of stress. 
A)  higher levels of interpersonal conflict on the job. 
B)  higher levels of role conflict on the job. 
C)  higher levels of self-perceived stress. 
D)  a tendency to leave jobs because of stress.

Question 3

The experience of stress depends on the perceptions of the individual worker.

Accepted Answer

A) True 
 B)False

Question 4

Stress-related illnesses include

Accepted Answer

A)  hepatitis. 
B)  pneumonia. 
C)  hypertension. 
D)  All of the above 
A)  hepatitis. 
B)  pneumonia. 
C)  hypertension. 
D)  All of the above

Question 5

Stress caused by a feeling of a lack of control is often mediated by worker personality
characteristics.

Accepted Answer

A) True 
 B)False

Question 6

Stressful occupations include

Accepted Answer

A)  air traffic controllers. 
B)  medical doctors. 
C)  dentists. 
D)  All of the above. 
A)  air traffic controllers. 
B)  medical doctors. 
C)  dentists. 
D)  All of the above.

Question 7

According to research, which of the following occupations is the most stressful?

Accepted Answer

A)  physician 
B)  pharmacist 
C)  nurse 
D)  college professor 
A)  physician 
B)  pharmacist 
C)  nurse 
D)  college professor

Question 8

According to research, individuals who exhibit the Type A behavior pattern

Accepted Answer

A)  tend to abuse alcohol and drugs more often than Type Bs. 
B)  tend to work harder than Type Bs and work well in a variety of jobs. 
C)  produce higher quality work, but at a slower rate than Type Bs. 
D)  tend to have lower organizational positions than Type Bs. 
A)  tend to abuse alcohol and drugs more often than Type Bs. 
B)  tend to work harder than Type Bs and work well in a variety of jobs. 
C)  produce higher quality work, but at a slower rate than Type Bs. 
D)  tend to have lower organizational positions than Type Bs.

Question 9

Self-report measures of workers stress generally focus on reports about organizational conditions or psychological/physical states of the worker.

Accepted Answer

A) True 
 B)False

Question 10

Stress resulting from a feeling of lack of control is particularly common in

Accepted Answer

A)  lower-level workers. 
B)  higher-level workers. 
C)  highly trained workers. 
D)  employees who work as part of a team. 
A)  lower-level workers. 
B)  higher-level workers. 
C)  highly trained workers. 
D)  employees who work as part of a team.

Question 11

Summarize the research findings on the Type A behavior pattern.

Accepted Answer

The research findings on the Type A beha

Question 12

Self-efficacy refers to an individual's evaluation of the self as good, bad, or mediocre.

Accepted Answer

A) True 
 B)False

Question 13

Stress arising from conditions in the environment is called

Accepted Answer

A)  environmental stress. 
B)  dispositional stress. 
C)  workplace stress. 
D)  situational stress. 
A)  environmental stress. 
B)  dispositional stress. 
C)  workplace stress. 
D)  situational stress.

Question 14

Systematic relaxation coping strategies may NOT be effective because

Accepted Answer

A)  it is impossible for some people to relax. 
B)  they can only be accomplished in groups. 
C)  they typically require the user's dedication and practice. 
D)  All of the above 
A)  it is impossible for some people to relax. 
B)  they can only be accomplished in groups. 
C)  they typically require the user's dedication and practice. 
D)  All of the above

Question 15

Organizational sources of stress include work training and work group stressors.

Accepted Answer

A) True 
 B)False

Question 16

When a job requires excessive work speed, output, or concentration, the worker may experience

Accepted Answer

A)  job intensity. 
B)  work overload. 
C)  job uncertainty. 
D)  technostress. 
A)  job intensity. 
B)  work overload. 
C)  job uncertainty. 
D)  technostress.

Question 17

Research on stressful occupations has indicated that

Accepted Answer

A)  police officers are particularly stressed because of physical dangers. 
B)  physical dangers at work cause the most stress. 
C)  police officers are not stressed at all. 
D)  police officers may be motivated by physical danger. 
A)  police officers are particularly stressed because of physical dangers. 
B)  physical dangers at work cause the most stress. 
C)  police officers are not stressed at all. 
D)  police officers may be motivated by physical danger.

Question 18

A major reason that it is difficult to determine the effectiveness of EAPs is that

Accepted Answer

A)  drug and alcohol use are difficult to measure. 
B)  the quality of program evaluation of EAPs is questionable. 
C)  EAPs do not really work. 
D)  there are relatively few EAPs in current operation. 
A)  drug and alcohol use are difficult to measure. 
B)  the quality of program evaluation of EAPs is questionable. 
C)  EAPs do not really work. 
D)  there are relatively few EAPs in current operation.

Question 19

Workers with a Type A behavior pattern are not likely to be good workers because they are so competitive with an angry mood.

Accepted Answer

A) True 
 B)False

Question 20

EAPs deal exclusively with drug and alcohol problems in the work place.

Accepted Answer

A) True 
 B)False

Companies and managers are mainly interested in worker stress because

Research has indicated that a lack of hardiness is associated with

The experience of stress depends on the perceptions of the individual worker.

Stress-related illnesses include

Stress caused by a feeling of a lack of control is often mediated by worker personality characteristics.

Stressful occupations include

According to research, which of the following occupations is the most stressful?

According to research, individuals who exhibit the Type A behavior pattern

Self-report measures of workers stress generally focus on reports about organizational conditions or psychological/physical states of the worker.

Stress resulting from a feeling of lack of control is particularly common in

Summarize the research findings on the Type A behavior pattern.

Self-efficacy refers to an individual's evaluation of the self as good, bad, or mediocre.

Stress arising from conditions in the environment is called

Systematic relaxation coping strategies may NOT be effective because

Organizational sources of stress include work training and work group stressors.

When a job requires excessive work speed, output, or concentration, the worker may experience

Research on stressful occupations has indicated that

A major reason that it is difficult to determine the effectiveness of EAPs is that

Workers with a Type A behavior pattern are not likely to be good workers because they are so competitive with an angry mood.

EAPs deal exclusively with drug and alcohol problems in the work place.

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters

Exam 10: Worker Stress and Negative Employee Attitudes Behaviors

Companies and managers are mainly interested in worker stress because

Research has indicated that a lack of hardiness is associated with

The experience of stress depends on the perceptions of the individual worker.

Stress-related illnesses include

Stress caused by a feeling of a lack of control is often mediated by worker personality characteristics.

Stressful occupations include

According to research, which of the following occupations is the most stressful?

According to research, individuals who exhibit the Type A behavior pattern

Self-report measures of workers stress generally focus on reports about organizational conditions or psychological/physical states of the worker.

Stress resulting from a feeling of lack of control is particularly common in

Summarize the research findings on the Type A behavior pattern.

Self-efficacy refers to an individual's evaluation of the self as good, bad, or mediocre.

Stress arising from conditions in the environment is called

Systematic relaxation coping strategies may NOT be effective because

Organizational sources of stress include work training and work group stressors.

When a job requires excessive work speed, output, or concentration, the worker may experience

Research on stressful occupations has indicated that

A major reason that it is difficult to determine the effectiveness of EAPs is that

Workers with a Type A behavior pattern are not likely to be good workers because they are so competitive with an angry mood.

EAPs deal exclusively with drug and alcohol problems in the work place.

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters