Question 1

Studies of supervisors' influence tactics indicate that __________ is moderately effective in influencing subordinates.

Accepted Answer

A)  ingratiation 
B)  blocking 
C)  coalitions 
D)  sanctions 
A)  ingratiation 
B)  blocking 
C)  coalitions 
D)  sanctions A

Question 2

Employees often perform work tasks simply because their bosses tell them to do so. This is an example of __________ power.

Accepted Answer

A)  expert 
B)  legitimate 
C)  referent 
D)  reward 
A)  expert 
B)  legitimate 
C)  referent 
D)  reward B

Question 3

Tim says, "My boss is such a wonderful person. I admire her so much." Tim is most likely influenced by his boss's __________ power.

Accepted Answer

A)  expert 
B)  legitimate 
C)  coercive 
D)  referent 
A)  expert 
B)  legitimate 
C)  coercive 
D)  referent D

Question 4

The source of power that comes from the formal authority that an individual possesses because of his or her position is an organization is referred to as

Accepted Answer

A)  reward power. 
B)  legitimate power. 
C)  network centrality. 
D)  resource control. 
A)  reward power. 
B)  legitimate power. 
C)  network centrality. 
D)  resource control.

Question 5

Organizational politics can take many forms and can even benefit the organization.

Accepted Answer

A) True 
 B)False

Question 6

Lower status organizational members, when seeking organizational goals, try to influence higher status members through the use of

Accepted Answer

A)  assertiveness. 
B)  sanctions. 
C)  upward appeals. 
D)  blocking. 
A)  assertiveness. 
B)  sanctions. 
C)  upward appeals. 
D)  blocking.

Question 7

Which of the following is NOT a strategy for managing organizational politics?

Accepted Answer

A)  Refusing to tolerate political behaviors 
B)  Removing ambiguity and uncertainty 
C)  Creating a positive organizational climate 
D)  Providing an over supply of resources 
A)  Refusing to tolerate political behaviors 
B)  Removing ambiguity and uncertainty 
C)  Creating a positive organizational climate 
D)  Providing an over supply of resources

Question 8

A coworker reports an error you made to the manager. You are mad and get back at her by starting an ugly rumor about her. This is an illustration of

Accepted Answer

A)  reciprocal power. 
B)  the power corollary. 
C)  illegal power. 
D)  illegitimate power. 
A)  reciprocal power. 
B)  the power corollary. 
C)  illegal power. 
D)  illegitimate power.

Question 9

According to Cobb's episodic model of power, the ability to influence is more important than power in a formal situation.

Accepted Answer

A) True 
 B)False

Question 10

__________ power is one of the strongest power bases an individual can possess.

Accepted Answer

A)  Expert 
B)  Legitimate 
C)  Coercive 
D)  Reward 
A)  Expert 
B)  Legitimate 
C)  Coercive 
D)  Reward

Question 11

In a management-union labor strike, management's chief negotiator makes promises to the union that she cannot keep. This causes the union to withdraw their demands for a wage increase and go back to work. Later the promises are not kept and the relationship between the union and the company is permanently damaged, leading to high rates of turnover and decreased productivity. The negotiator's behavior is an example of

Accepted Answer

A)  functional politics. 
B)  dysfunctional politics. 
C)  coercive power. 
D)  dysfunctional power. 
A)  functional politics. 
B)  dysfunctional politics. 
C)  coercive power. 
D)  dysfunctional power.

Question 12

Discuss ways to increase power in organizations.

Accepted Answer

There are several ways to increase power

Question 13

__________ is usually exerted by using informal strategies such as persuasion or peer pressure.

Accepted Answer

A)  Influence 
B)  Power 
C)  Politics 
D)  All of the above 
A)  Influence 
B)  Power 
C)  Politics 
D)  All of the above

Question 14

Jack is supposed to deliver his work group's suggestions for a departmental quality improvement program to the department head. However, Jack has come up with some suggestions of his own that he feels are better than the group's suggestions. He substitutes his list for the group's. This is an example of the use of

Accepted Answer

A)  influence. 
B)  power. 
C)  politics. 
D)  ingratiating. 
A)  influence. 
B)  power. 
C)  politics. 
D)  ingratiating.

Question 15

Larry is the best mechanic in his racing team's pit crew. Everyone knows that Larry knows everything about cars, and because of this they will follow his orders. This is due to Larry's __________ power.

Accepted Answer

A)  expert 
B)  legitimate 
C)  referent 
D)  reward 
A)  expert 
B)  legitimate 
C)  referent 
D)  reward

Question 16

The power base that is most strongly and consistently linked to member satisfaction with the person wielding the power is

Accepted Answer

A)  reward power. 
B)  coercive power. 
C)  referent power. 
D)  expert power. 
A)  reward power. 
B)  coercive power. 
C)  referent power. 
D)  expert power.

Question 17

Written procedures and job descriptions typically reduce organizational politics.

Accepted Answer

A) True 
 B)False

Question 18

Which one of the following is NOT one of the five power bases outlined by French and Raven?

Accepted Answer

A)  reward 
B)  illegitimate 
C)  legitimate 
D)  referent 
A)  reward 
B)  illegitimate 
C)  legitimate 
D)  referent

Question 19

Employees in the shipping and receiving department of ABC company have slowed down their work rate in an effort to force their supervisor to buy safe lifting equipment. This is most clearly an example of

Accepted Answer

A)  dysfunctional political behavior. 
B)  illegal political behavior. 
C)  external political behavior. 
D)  legitimate political behavior. 
A)  dysfunctional political behavior. 
B)  illegal political behavior. 
C)  external political behavior. 
D)  legitimate political behavior.

Question 20

Two main types of power are

Accepted Answer

A)  organizational and individual. 
B)  organizational and coercive. 
C)  individual and coercive. 
D)  ingratiation and organizational. 
A)  organizational and individual. 
B)  organizational and coercive. 
C)  individual and coercive. 
D)  ingratiation and organizational.

Studies of supervisors' influence tactics indicate that __________ is moderately effective in influencing subordinates.

Employees often perform work tasks simply because their bosses tell them to do so. This is an example of __________ power.

Tim says, "My boss is such a wonderful person. I admire her so much." Tim is most likely influenced by his boss's __________ power.

The source of power that comes from the formal authority that an individual possesses because of his or her position is an organization is referred to as

Organizational politics can take many forms and can even benefit the organization.

Lower status organizational members, when seeking organizational goals, try to influence higher status members through the use of

Which of the following is NOT a strategy for managing organizational politics?

A coworker reports an error you made to the manager. You are mad and get back at her by starting an ugly rumor about her. This is an illustration of

According to Cobb's episodic model of power, the ability to influence is more important than power in a formal situation.

__________ power is one of the strongest power bases an individual can possess.

Discuss ways to increase power in organizations.

__________ is usually exerted by using informal strategies such as persuasion or peer pressure.

Larry is the best mechanic in his racing team's pit crew. Everyone knows that Larry knows everything about cars, and because of this they will follow his orders. This is due to Larry's __________ power.

The power base that is most strongly and consistently linked to member satisfaction with the person wielding the power is

Written procedures and job descriptions typically reduce organizational politics.

Which one of the following is NOT one of the five power bases outlined by French and Raven?

Employees in the shipping and receiving department of ABC company have slowed down their work rate in an effort to force their supervisor to buy safe lifting equipment. This is most clearly an example of

Two main types of power are

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Organizational Structure, Culture, and Development

Filters

Exam 14: Influence, Power, and Politics

Studies of supervisors' influence tactics indicate that __________ is moderately effective in influencing subordinates.

Employees often perform work tasks simply because their bosses tell them to do so. This is an example of __________ power.

Tim says, "My boss is such a wonderful person. I admire her so much." Tim is most likely influenced by his boss's __________ power.

The source of power that comes from the formal authority that an individual possesses because of his or her position is an organization is referred to as

Organizational politics can take many forms and can even benefit the organization.

Lower status organizational members, when seeking organizational goals, try to influence higher status members through the use of

Which of the following is NOT a strategy for managing organizational politics?

A coworker reports an error you made to the manager. You are mad and get back at her by starting an ugly rumor about her. This is an illustration of

According to Cobb's episodic model of power, the ability to influence is more important than power in a formal situation.

__________ power is one of the strongest power bases an individual can possess.

Discuss ways to increase power in organizations.

__________ is usually exerted by using informal strategies such as persuasion or peer pressure.

Larry is the best mechanic in his racing team's pit crew. Everyone knows that Larry knows everything about cars, and because of this they will follow his orders. This is due to Larry's __________ power.

The power base that is most strongly and consistently linked to member satisfaction with the person wielding the power is

Written procedures and job descriptions typically reduce organizational politics.

Which one of the following is NOT one of the five power bases outlined by French and Raven?

Employees in the shipping and receiving department of ABC company have slowed down their work rate in an effort to force their supervisor to buy safe lifting equipment. This is most clearly an example of

Two main types of power are

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Organizational Structure, Culture, and Development

Filters