Question 1

Which of the following is characteristic of a person who is more likely to think creatively under high time pressure?

Accepted Answer

A) He or she receives little encouragement from senior management to be creative. 
B) He or she tends to have more meetings and discussions with groups rather than with individuals. 
C) He or she is less likely to engage in less collaborative work overall. 
D) He or she can focus on one activity for a significant part of the day as he or she is undisturbed or protected. 
E) He or she does not get the sense that the work he or she is doing is important. 
A) He or she receives little encouragement from senior management to be creative. 
B) He or she tends to have more meetings and discussions with groups rather than with individuals. 
C) He or she is less likely to engage in less collaborative work overall. 
D) He or she can focus on one activity for a significant part of the day as he or she is undisturbed or protected. 
E) He or she does not get the sense that the work he or she is doing is important.

Question 2

________ ideas are ideas that focus on invention that develops new offerings,or enhances existing offerings by the organization.

Accepted Answer

A) Technology 
B) Process 
C) Management 
D) Product 
E) Infrastructure 
A) Technology 
B) Process 
C) Management 
D) Product 
E) Infrastructure

Question 3

________ is presented as the degree of excellence on which products or services can be ranked on the basis of selected features.

Accepted Answer

A) Design 
B) Quality 
C) Aesthetics 
D) Practicality 
E) Novelty 
A) Design 
B) Quality 
C) Aesthetics 
D) Practicality 
E) Novelty

Question 4

Developing is defined as that step of the innovation process that makes a new idea practical.

Accepted Answer

A) True 
 B)False

Question 5

According to Deming,employees have the primary responsibility for achieving product quality.

Accepted Answer

A) True 
 B)False

Question 6

According to Deming,the way to achieve product quality is by ________.

Accepted Answer

A) depending on inspections in order to improve quality of the product 
B) making use of management by objectives in all departments of an organization 
C) having clear barriers between the various branches of an organization 
D) using more than two suppliers and process methods for a single product 
E) continuously improving the design and manufacturing process of a product 
A) depending on inspections in order to improve quality of the product 
B) making use of management by objectives in all departments of an organization 
C) having clear barriers between the various branches of an organization 
D) using more than two suppliers and process methods for a single product 
E) continuously improving the design and manufacturing process of a product

Question 7

Which of the following is an example of a topic that technology ideas encompass in the invention stage of the innovation process?

Accepted Answer

A) promoting products in the market 
B) redesigning organizational structure 
C) employing barcoding to better manage inventory 
D) redesigning workstations to make employees more productive 
E) improving human resource management 
A) promoting products in the market 
B) redesigning organizational structure 
C) employing barcoding to better manage inventory 
D) redesigning workstations to make employees more productive 
E) improving human resource management

Question 8

Faced with increasing competition from Facebook,Twitter,and other social networking sites,Google decided that it needed its own presence in the social networking site scene.Following brainstorming sessions,Google came up with the idea of Buzz.The Google team released application programming interfaces (APIs)to allow third-party developers to create applications on the Buzz platform and also homed in on features such as sharing links,photos,videos,status messages,and comments for Buzz.A beta version of Buzz that would come integrated with the company's Web-based email program,Gmail,was announced in February 2010.After testing user reaction to the new message tool,Google rolls out the code complete Buzz release.It continues to offer newer features that are integrated with Buzz every so often and is always on the lookout to address any user concerns about privacy that dogged the application in the early days of its inception.
-Which of the following statements best corresponds to the monitoring step of the innovation process?

Accepted Answer

A) Google decides to create Buzz in response to competition from Facebook and other social networking sites. 
B) Google's team creates APIs for third-party applications. 
C) Google releases the beta version of Buzz for usability testing. 
D) Google rolls out final code complete version of Buzz for users,rid of bugs and defects. 
E) Google continues to add newer features and widgets to the Buzz platform and addresses user concerns. 
A) Google decides to create Buzz in response to competition from Facebook and other social networking sites. 
B) Google's team creates APIs for third-party applications. 
C) Google releases the beta version of Buzz for usability testing. 
D) Google rolls out final code complete version of Buzz for users,rid of bugs and defects. 
E) Google continues to add newer features and widgets to the Buzz platform and addresses user concerns.

Question 9

________ ideas are ideas that focus on invention relating to the way in which the organization is supervised.

Accepted Answer

A) Management 
B) Process 
C) Technology 
D) Service 
E) Product 
A) Management 
B) Process 
C) Technology 
D) Service 
E) Product

Question 10

Which of the following is considered to be a raw material for creativity?

Accepted Answer

A) passion 
B) expertise 
C) motivation 
D) interest 
E) drive 
A) passion 
B) expertise 
C) motivation 
D) interest 
E) drive

Question 11

________ is the component of creativity that refers to an individual's need or passion to be creative.

Accepted Answer

A) Motivation 
B) Creative thinking 
C) Expertise 
D) Experience 
E) Confidence 
A) Motivation 
B) Creative thinking 
C) Expertise 
D) Experience 
E) Confidence

Question 12

________ is defined as the step of the innovation process that establishes an invention as a permanent part of the organization.

Accepted Answer

A) Inventing 
B) Developing 
C) Integrating 
D) Diffusing 
E) Monitoring 
A) Inventing 
B) Developing 
C) Integrating 
D) Diffusing 
E) Monitoring

Question 13

Which of the following steps of the innovation process establishes a new idea that could help the organization be more successful?

Accepted Answer

A) developing 
B) diffusing 
C) inventing 
D) integrating 
E) monitoring 
A) developing 
B) diffusing 
C) inventing 
D) integrating 
E) monitoring

Question 14

Give a short description of the concept of "innovation."

Accepted Answer

The term "innovation" can be defined in

Question 15

If organization members have jobs that stretch their abilities too little,they can easily become bored on the job and distracted from being creative.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements is true of the reengineering improvements process?

Accepted Answer

A) The reengineering approach prescribes that those who use the output of a process should perform the process themselves. 
B) Reengineering improvements involves making several sequential improvements in quality one thing at a time. 
C) Reengineering improvements dictates that organizations separate decision authority from the actual work. 
D) In contrast to incremental improvements,reengineering does away with the concept of teams representing the functional units in the process to be reengineered. 
E) Hammer's model of reengineering improvements recommends that information-processing work must be insulated from the real work involved in producing the information. 
A) The reengineering approach prescribes that those who use the output of a process should perform the process themselves. 
B) Reengineering improvements involves making several sequential improvements in quality one thing at a time. 
C) Reengineering improvements dictates that organizations separate decision authority from the actual work. 
D) In contrast to incremental improvements,reengineering does away with the concept of teams representing the functional units in the process to be reengineered. 
E) Hammer's model of reengineering improvements recommends that information-processing work must be insulated from the real work involved in producing the information.

Question 17

________ is the step of the innovation process in which a newly implemented idea is tracked to determine if and when the idea should be improved or terminated.

Accepted Answer

A) Integrating 
B) Monitoring 
C) Diffusing 
D) Inventing 
E) Developing 
A) Integrating 
B) Monitoring 
C) Diffusing 
D) Inventing 
E) Developing

Question 18

Faced with increasing competition from Facebook,Twitter,and other social networking sites,Google decided that it needed its own presence in the social networking site scene.Following brainstorming sessions,Google came up with the idea of Buzz.The Google team released application programming interfaces (APIs)to allow third-party developers to create applications on the Buzz platform and also homed in on features such as sharing links,photos,videos,status messages,and comments for Buzz.A beta version of Buzz that would come integrated with the company's Web-based email program,Gmail,was announced in February 2010.After testing user reaction to the new message tool,Google rolls out the code complete Buzz release.It continues to offer newer features that are integrated with Buzz every so often and is always on the lookout to address any user concerns about privacy that dogged the application in the early days of its inception.
-Which of the following statements best corresponds to the diffusing step of the innovation process?

Accepted Answer

A) Google decides to create Buzz in response to competition from Facebook and other social networking sites. 
B) Google's team creates APIs for third-party applications. 
C) Google releases the beta version of Buzz for usability testing. 
D) Google rolls out final code complete version of Buzz for users,rid of bugs and defects. 
E) Google continues to add newer features and widgets to the Buzz platform and addresses user concerns. 
A) Google decides to create Buzz in response to competition from Facebook and other social networking sites. 
B) Google's team creates APIs for third-party applications. 
C) Google releases the beta version of Buzz for usability testing. 
D) Google rolls out final code complete version of Buzz for users,rid of bugs and defects. 
E) Google continues to add newer features and widgets to the Buzz platform and addresses user concerns.

Question 19

Employees who are more likely to think creatively under low time-pressure show creative thinking that is more oriented toward identifying problems than generating or exploring ideas.

Accepted Answer

A) True 
 B)False

Question 20

An organization that is innovative but not creative is characterized by a fertile source of good ideas,but lacking in the ability to make the ideas tangible.

Accepted Answer

A) True 
 B)False

Which of the following is characteristic of a person who is more likely to think creatively under high time pressure?

________ ideas are ideas that focus on invention that develops new offerings,or enhances existing offerings by the organization.

________ is presented as the degree of excellence on which products or services can be ranked on the basis of selected features.

Developing is defined as that step of the innovation process that makes a new idea practical.

According to Deming,employees have the primary responsibility for achieving product quality.

According to Deming,the way to achieve product quality is by ________.

Which of the following is an example of a topic that technology ideas encompass in the invention stage of the innovation process?

________ ideas are ideas that focus on invention relating to the way in which the organization is supervised.

Which of the following is considered to be a raw material for creativity?

________ is the component of creativity that refers to an individual's need or passion to be creative.

________ is defined as the step of the innovation process that establishes an invention as a permanent part of the organization.

Which of the following steps of the innovation process establishes a new idea that could help the organization be more successful?

Give a short description of the concept of "innovation."

If organization members have jobs that stretch their abilities too little,they can easily become bored on the job and distracted from being creative.

Which of the following statements is true of the reengineering improvements process?

________ is the step of the innovation process in which a newly implemented idea is tracked to determine if and when the idea should be improved or terminated.

Employees who are more likely to think creatively under low time-pressure show creative thinking that is more oriented toward identifying problems than generating or exploring ideas.

An organization that is innovative but not creative is characterized by a fertile source of good ideas,but lacking in the ability to make the ideas tangible.

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Filters

Exam 19: Encouraging Creativity and Innovation

Which of the following is characteristic of a person who is more likely to think creatively under high time pressure?

________ ideas are ideas that focus on invention that develops new offerings,or enhances existing offerings by the organization.

________ is presented as the degree of excellence on which products or services can be ranked on the basis of selected features.

Developing is defined as that step of the innovation process that makes a new idea practical.

According to Deming,employees have the primary responsibility for achieving product quality.

According to Deming,the way to achieve product quality is by ________.

Which of the following is an example of a topic that technology ideas encompass in the invention stage of the innovation process?

________ ideas are ideas that focus on invention relating to the way in which the organization is supervised.

Which of the following is considered to be a raw material for creativity?

________ is the component of creativity that refers to an individual's need or passion to be creative.

________ is defined as the step of the innovation process that establishes an invention as a permanent part of the organization.

Which of the following steps of the innovation process establishes a new idea that could help the organization be more successful?

Give a short description of the concept of "innovation."

If organization members have jobs that stretch their abilities too little,they can easily become bored on the job and distracted from being creative.

Which of the following statements is true of the reengineering improvements process?

________ is the step of the innovation process in which a newly implemented idea is tracked to determine if and when the idea should be improved or terminated.

Employees who are more likely to think creatively under low time-pressure show creative thinking that is more oriented toward identifying problems than generating or exploring ideas.

An organization that is innovative but not creative is characterized by a fertile source of good ideas,but lacking in the ability to make the ideas tangible.

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Filters