Exam 18: Managing Organization Culture

A ________ is a formally drafted document that summarizes the primary beliefs within the culture of a specific organization in which they have an emotional investment.

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Question 1

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How does building a hierarchy of objectives help build a high-performance organization culture?

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Question 2

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A hierarchy of objectives is a set of objectives wherein the overall objectives of the organization are divided into subobjectives for all sections and levels of the organization.As objectives at lower levels of the organization are accomplished,they contribute to the attainment of objectives at the next higher level.Although defining objectives at lower levels may be difficult,the effort used to develop the hierarchy is well spent.Even employees at the lowest organizational levels will generally be more focused on performance when they see the cascading set of objectives in the hierarchy of objectives.Throughout the organization,objectives should be challenging and have clear rewards to be earned when reached.

A(n)________ is a document that reflects the core values of an organization and suggests how organization members should act in relation to them.

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Question 3

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Which of the following activities is a manager most likely to perform if he or she is from an organization with a hierarchy culture?

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Question 4

Which of the following dimensions of an organization's culture is emphasized by the management if it hopes to win customer loyalty and repeat purchases through customer satisfaction with products or services?

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Question 5

________ is a set of shared values that organization members have regarding the functioning and existence of their organization.

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Question 6

What can managers do to increase the probability that ethics training influences organization members to act ethically over time?

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Question 7

Which of the following activities is a manager most likely to perform if he or she is from an organization with a market culture?

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Question 8

The ________ dimension of organization culture is a component that encourages the existence of basic human differences among organization members.

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Question 9

Which of the following is a popular belief or story that becomes associated with a person or institution and is considered to illustrate an organization culture ideal?

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Question 10

During an interview,Roy asks his interviewer about the type of culture of the organization.The interviewer informs Roy that the organization has a very simple structure and interactions between employees are extremely informal in nature.Also,there are few rules and procedures that employees are expected to follow.Employees are encouraged to take risks and be creative in the workplace.The organization has a(n)________.

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Question 11

Cultural artifacts can change over time as organization culture changes.

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Question 12

Midas',a jewelry chain,aims at launching more stores in the next five years.It began recruiting new employees three months ago.Of late,the culture at Midas' has not been facilitating the accomplishment of the organization's mission and objectives.More emphasis was being laid on the accomplishment of the personal objectives of the employees.The organizational culture at Midas' is,now,said to be ________.

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Question 13

________ is an organization culture characterized by flexibility and discretion along with an external focus.

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Question 14

Which of the following is a characteristic of new recruits during their first year in an organization?

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Question 15

The ________ dimension of organization culture is a facet of organization culture that focuses on making sure that an organization emphasizes not only what is good for the organization,but what is good for other human beings.

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Question 16

In which of the following examples is the use of organizational language as a cultural artifact most evident?

(Multiple Choice)

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Question 17

Which of the following is a characteristic specific to an organization with a market structure?

(Multiple Choice)

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Question 18

Mark is an intern with Preston and Southend,a law firm.He finds that the senior employees are highly involved in the training and acquaintance of younger staff within the organization.The firm also displays a high degree of commitment towards employees and resembles a close-knit family,with emphasis placed on teamwork and shared values.What type of organization is prevalent in Preston and Southend?

(Multiple Choice)

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Question 19

The ________ dimension of organization culture is the element which focuses on making sure that a product,in the opinion of the customer,does what it is supposed to do.

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Question 20

Showing 1 - 20 of 90

A ________ is a formally drafted document that summarizes the primary beliefs within the culture of a specific organization in which they have an emotional investment.

How does building a hierarchy of objectives help build a high-performance organization culture?

A(n)________ is a document that reflects the core values of an organization and suggests how organization members should act in relation to them.

Which of the following activities is a manager most likely to perform if he or she is from an organization with a hierarchy culture?

Which of the following dimensions of an organization's culture is emphasized by the management if it hopes to win customer loyalty and repeat purchases through customer satisfaction with products or services?

________ is a set of shared values that organization members have regarding the functioning and existence of their organization.

What can managers do to increase the probability that ethics training influences organization members to act ethically over time?

Which of the following activities is a manager most likely to perform if he or she is from an organization with a market culture?

The ________ dimension of organization culture is a component that encourages the existence of basic human differences among organization members.

Which of the following is a popular belief or story that becomes associated with a person or institution and is considered to illustrate an organization culture ideal?

Cultural artifacts can change over time as organization culture changes.

________ is an organization culture characterized by flexibility and discretion along with an external focus.

Which of the following is a characteristic of new recruits during their first year in an organization?

The ________ dimension of organization culture is a facet of organization culture that focuses on making sure that an organization emphasizes not only what is good for the organization,but what is good for other human beings.

In which of the following examples is the use of organizational language as a cultural artifact most evident?

Which of the following is a characteristic specific to an organization with a market structure?

The ________ dimension of organization culture is the element which focuses on making sure that a product,in the opinion of the customer,does what it is supposed to do.

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