Question 1

Which of the following characteristics can be attributed to classroom training techniques in contrast to lectures?

Accepted Answer

A) lack of opportunity for attitudinal or behavioral change in trainees 
B) learning through listening and note-taking 
C) maximum amount of information transmission to trainees in limited amount of time 
D) inability to handle wide diversity of ability,attitude,and interest among trainees 
E) high levels of discussion and interaction among trainees 
A) lack of opportunity for attitudinal or behavioral change in trainees 
B) learning through listening and note-taking 
C) maximum amount of information transmission to trainees in limited amount of time 
D) inability to handle wide diversity of ability,attitude,and interest among trainees 
E) high levels of discussion and interaction among trainees

Question 2

________ is the process of developing qualities in human resources that will enable them to be more productive and thus contribute more to organizational goal attainment.

Accepted Answer

A) Recruitment 
B) Training 
C) Selection 
D) Performance appraisal 
E) Induction 
A) Recruitment 
B) Training 
C) Selection 
D) Performance appraisal 
E) Induction

Question 3

What are the different types of tests used by organizations during the selection process?

Accepted Answer

Testing is examining human resources for

Question 4

Wikstrom's position replacement form focuses on position-centered information rather than the people-centered information maintained on the management inventory card.

Accepted Answer

A) True 
 B)False

Question 5

In the area of equal employment opportunity,the basic purpose of positive movement is to eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an advantage of lectures as a training method?

Accepted Answer

A) Lectures are extremely helpful in promoting attitudinal and behavioral changes among trainees. 
B) Lectures provide ample opportunity to check on whether trainees really understand the training material. 
C) Lectures allow instructors to expose trainees to a maximum amount of information within a given time period. 
D) Lectures are ideal training methods for handling the wide diversity of ability,attitude,and interest that prevails among trainees. 
E) Lectures facilitate opportunities for practice,reinforcement,knowledge of results,and overlearning. 
A) Lectures are extremely helpful in promoting attitudinal and behavioral changes among trainees. 
B) Lectures provide ample opportunity to check on whether trainees really understand the training material. 
C) Lectures allow instructors to expose trainees to a maximum amount of information within a given time period. 
D) Lectures are ideal training methods for handling the wide diversity of ability,attitude,and interest that prevails among trainees. 
E) Lectures facilitate opportunities for practice,reinforcement,knowledge of results,and overlearning.

Question 7

A potential weakness of performance appraisal is that the individuals involved view them as a ________.

Accepted Answer

A) forced behavioral-change situation 
B) salary-increment opportunity 
C) promotion opportunity 
D) fair and unbiased evaluation 
E) reward-punishment situation 
A) forced behavioral-change situation 
B) salary-increment opportunity 
C) promotion opportunity 
D) fair and unbiased evaluation 
E) reward-punishment situation

Question 8

A forestry services firm tested Gerald on his emotional quotient which included questions evaluating his honesty and other personal traits.Gerald just took a(n)________.

Accepted Answer

A) personality test 
B) aptitude test 
C) vocational test 
D) achievement test 
E) technical skill test 
A) personality test 
B) aptitude test 
C) vocational test 
D) achievement test 
E) technical skill test

Question 9

Which of the following processes involves choosing an individual to hire from all those who have been screened from the prospective human resources available to fill a position?

Accepted Answer

A) selection 
B) training 
C) recruitment 
D) promotion 
E) orientation 
A) selection 
B) training 
C) recruitment 
D) promotion 
E) orientation

Question 10

Which of the following statements is true of lectures as a training method?

Accepted Answer

A) Lectures involve an even exchange of information between instructors and trainees by way of discussions and debates. 
B) Lectures are disadvantaged by their inability to expose trainees to a substantial amount of information within a given time period. 
C) The nature of the lecture situation makes it of minimal value in promoting attitudinal or behavioral change. 
D) Instructors can handle the wide diversity of ability,attitude,and interest that may prevail among the trainees by way of lectures. 
E) A lecture format provides opportunities for practice,reinforcement,knowledge of results,and overlearning. 
A) Lectures involve an even exchange of information between instructors and trainees by way of discussions and debates. 
B) Lectures are disadvantaged by their inability to expose trainees to a substantial amount of information within a given time period. 
C) The nature of the lecture situation makes it of minimal value in promoting attitudinal or behavioral change. 
D) Instructors can handle the wide diversity of ability,attitude,and interest that may prevail among the trainees by way of lectures. 
E) A lecture format provides opportunities for practice,reinforcement,knowledge of results,and overlearning.

Question 11

A job description refers to the characteristics of the individual who should be hired for the job.

Accepted Answer

A) True 
 B)False

Question 12

An assessment center is a place in which participants engage in a number of individual and group exercises constructed to simulate important activities at the organizational levels to which they aspire.

Accepted Answer

A) True 
 B)False

Question 13

Two tools often used in the selection process are ________.

Accepted Answer

A) recruitment and training 
B) testing and assessment centers 
C) programmed learning and performance appraisal 
D) affirmative action program and learning-by-doing 
E) public and private employment agencies 
A) recruitment and training 
B) testing and assessment centers 
C) programmed learning and performance appraisal 
D) affirmative action program and learning-by-doing 
E) public and private employment agencies

Question 14

Write a short essay on the process of recruitment.

Accepted Answer

Recruitment is the initial attraction an

Question 15

Which of the following performance appraisal methods requires appraisers to simply write down their impressions of employees in paragraph form?

Accepted Answer

A) forced ranking 
B) rating scale 
C) free-form essay 
D) employee comparison 
E) critical-form essay 
A) forced ranking 
B) rating scale 
C) free-form essay 
D) employee comparison 
E) critical-form essay

Question 16

________ refer(s)to the information or skill areas of an individual or group that require further development to increase the productivity of that individual or group.

Accepted Answer

A) Training needs 
B) Professional maturity 
C) Self actualization needs 
D) Vocational interest 
E) Growth potential 
A) Training needs 
B) Professional maturity 
C) Self actualization needs 
D) Vocational interest 
E) Growth potential

Question 17

Performance appraisals should emphasize how well the individual is doing the job,not the evaluator's impression of the individual's work habits.

Accepted Answer

A) True 
 B)False

Question 18

The first step of the training process is ________.

Accepted Answer

A) designing the training program 
B) administering the training program 
C) determining the training needs 
D) evaluating the training program 
E) standardizing the training program 
A) designing the training program 
B) administering the training program 
C) determining the training needs 
D) evaluating the training program 
E) standardizing the training program

Question 19

________ is a training technique for instructing without the presence or intervention of a human instructor.

Accepted Answer

A) Experiential learning 
B) Programmed learning 
C) On-the-job training 
D) Active learning 
E) Lecture 
A) Experiential learning 
B) Programmed learning 
C) On-the-job training 
D) Active learning 
E) Lecture

Question 20

The ________ seeks to uphold the equal opportunity legislation which protects the right of a citizen to work and obtain a fair wage based primarily on merit and performance.

Accepted Answer

A) American Equal Rights Association 
B) United States Commission on Civil Rights 
C) Federal Labor Relations Authority 
D) Social Security Act 
E) Equal Employment Opportunity Commission 
A) American Equal Rights Association 
B) United States Commission on Civil Rights 
C) Federal Labor Relations Authority 
D) Social Security Act 
E) Equal Employment Opportunity Commission

Exam 12: Human Resource Management

Which of the following characteristics can be attributed to classroom training techniques in contrast to lectures?

________ is the process of developing qualities in human resources that will enable them to be more productive and thus contribute more to organizational goal attainment.

What are the different types of tests used by organizations during the selection process?

Wikstrom's position replacement form focuses on position-centered information rather than the people-centered information maintained on the management inventory card.

In the area of equal employment opportunity,the basic purpose of positive movement is to eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals.

Which of the following is an advantage of lectures as a training method?

A potential weakness of performance appraisal is that the individuals involved view them as a ________.

A forestry services firm tested Gerald on his emotional quotient which included questions evaluating his honesty and other personal traits.Gerald just took a(n)________.

Which of the following processes involves choosing an individual to hire from all those who have been screened from the prospective human resources available to fill a position?

Which of the following statements is true of lectures as a training method?

A job description refers to the characteristics of the individual who should be hired for the job.

An assessment center is a place in which participants engage in a number of individual and group exercises constructed to simulate important activities at the organizational levels to which they aspire.

Two tools often used in the selection process are ________.

Write a short essay on the process of recruitment.

Which of the following performance appraisal methods requires appraisers to simply write down their impressions of employees in paragraph form?

________ refer(s)to the information or skill areas of an individual or group that require further development to increase the productivity of that individual or group.

Performance appraisals should emphasize how well the individual is doing the job,not the evaluator's impression of the individual's work habits.

The first step of the training process is ________.

________ is a training technique for instructing without the presence or intervention of a human instructor.

The ________ seeks to uphold the equal opportunity legislation which protects the right of a citizen to work and obtain a fair wage based primarily on merit and performance.

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters