Question 1

The basic purpose of recruitment is to ________.

Accepted Answer

A) increase the productivity of employees by influencing their behavior 
B) furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality 
C) eliminate barriers and increase opportunities for the utilization of underutilized and/or disadvantaged individuals 
D) narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired 
E) refine work methods,reduce production costs,and increase the level of organizational diversity 
A) increase the productivity of employees by influencing their behavior 
B) furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality 
C) eliminate barriers and increase opportunities for the utilization of underutilized and/or disadvantaged individuals 
D) narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired 
E) refine work methods,reduce production costs,and increase the level of organizational diversity

Question 2

________ are training vehicles for assigning a particular task to an individual to furnish him or her with experience in a designated area.

Accepted Answer

A) Virtual teams 
B) Cross-functional teams 
C) Special project committees 
D) Geographically dispersed teams 
E) New product committees 
A) Virtual teams 
B) Cross-functional teams 
C) Special project committees 
D) Geographically dispersed teams 
E) New product committees

Question 3

Which of the following is an advantage of using a programmed learning approach for training employees?

Accepted Answer

A) The cost of programmed learning is practically nonexistent as training is delivered through computer programs. 
B) One-on-one interaction with mentors and trainers fosters a co-learning atmosphere in the organization. 
C) Employees get a firsthand experience of their job demands as they learn skills by performing them. 
D) Employees are able to learn at their own pace,picking up information piece by piece. 
E) Programmed learning allows instructors to expose trainees to a maximum amount of information within a given time period. 
A) The cost of programmed learning is practically nonexistent as training is delivered through computer programs. 
B) One-on-one interaction with mentors and trainers fosters a co-learning atmosphere in the organization. 
C) Employees get a firsthand experience of their job demands as they learn skills by performing them. 
D) Employees are able to learn at their own pace,picking up information piece by piece. 
E) Programmed learning allows instructors to expose trainees to a maximum amount of information within a given time period.

Question 4

________ is the process of outlining who will follow whom in various organizational positions.

Accepted Answer

A) Organizational restructuring 
B) Succession planning 
C) Forecasting 
D) Recruiting 
E) Scheduling 
A) Organizational restructuring 
B) Succession planning 
C) Forecasting 
D) Recruiting 
E) Scheduling

Question 5

Describe the need for recruiters to know their source of human resources.

Accepted Answer

Recruiters must be able to pinpoint sour

Question 6

What is the role of training in providing appropriate human resources to an organization?

Accepted Answer

After recruitment and selection,the next

Question 7

Which of the following is a guideline for handling performance appraisals?

Accepted Answer

A) The evaluator should attack the negative aspects of the subject's personality. 
B) The evaluator should take care to reduce the anxiety of the subject on his performance. 
C) It should emphasize how well the individual is doing the job,not the evaluator's impression of the individual's work habits. 
D) The subject should not be forced to undergo evaluation and has the right to deny evaluation of his productivity. 
E) The evaluator should emphasize an individual's work habits. 
A) The evaluator should attack the negative aspects of the subject's personality. 
B) The evaluator should take care to reduce the anxiety of the subject on his performance. 
C) It should emphasize how well the individual is doing the job,not the evaluator's impression of the individual's work habits. 
D) The subject should not be forced to undergo evaluation and has the right to deny evaluation of his productivity. 
E) The evaluator should emphasize an individual's work habits.

Question 8

Which of the following human resource inventory records proposed by Walter S.Wikstrom contains an organizational history of an individual and an indication of how he or she might be used in the future?

Accepted Answer

A) management manpower replacement chart 
B) employee payroll graph 
C) position replacement form 
D) organizational restructuring chart 
E) management inventory card 
A) management manpower replacement chart 
B) employee payroll graph 
C) position replacement form 
D) organizational restructuring chart 
E) management inventory card

Question 9

When employees' performance is appraised using a rating scale,only one employee can occupy a particular ranking.

Accepted Answer

A) True 
 B)False

Question 10

Briefly describe the role of the selection process in providing appropriate human resources to an organization.

Accepted Answer

Selection is choosing an individual to h

Question 11

________ typically involves acting out and then reflecting on some people-oriented problem that must be solved in the organization.

Accepted Answer

A) Position rotation 
B) Sequence learning 
C) Management games 
D) Role-playing format 
E) Declarative learning 
A) Position rotation 
B) Sequence learning 
C) Management games 
D) Role-playing format 
E) Declarative learning

Question 12

Aptitude tests measure ________.

Accepted Answer

A) the physical ability an individual possesses to perform a certain task 
B) an individual's interest in performing various kinds of jobs 
C) the potential of an individual to perform a task 
D) an individual's personality dimensions in such areas as emotional maturity,subjectivity,honesty,and objectivity 
E) an individual's response to stressful situations in order to assess his/her presence of mind 
A) the physical ability an individual possesses to perform a certain task 
B) an individual's interest in performing various kinds of jobs 
C) the potential of an individual to perform a task 
D) an individual's personality dimensions in such areas as emotional maturity,subjectivity,honesty,and objectivity 
E) an individual's response to stressful situations in order to assess his/her presence of mind

Question 13

________ is an on-the-job training technique that involves direct critiquing of how well an individual is performing a job.

Accepted Answer

A) Programmed learning 
B) Coaching 
C) Lecturing 
D) Overlearning 
E) Position rotation 
A) Programmed learning 
B) Coaching 
C) Lecturing 
D) Overlearning 
E) Position rotation

Question 14

________ is a performance appraisal method in which individuals appraising performance rank several employee qualities and characteristics on a continuum.

Accepted Answer

A) Free-form essay 
B) Forced ranking 
C) Critical-form essay 
D) Rating scale 
E) Forced distribution 
A) Free-form essay 
B) Forced ranking 
C) Critical-form essay 
D) Rating scale 
E) Forced distribution

Question 15

The basic purpose of affirmative action is to ________.

Accepted Answer

A) narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired 
B) eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals 
C) increase the productivity of employees by influencing their behavior 
D) reduce production costs and increase the level of organizational diversity 
E) furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality 
A) narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired 
B) eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals 
C) increase the productivity of employees by influencing their behavior 
D) reduce production costs and increase the level of organizational diversity 
E) furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality

Question 16

________ is examining human resources for qualities relevant to performing available jobs.

Accepted Answer

A) Selection 
B) Orientation 
C) Testing 
D) Induction 
E) Training 
A) Selection 
B) Orientation 
C) Testing 
D) Induction 
E) Training

Question 17

When tests are used as part of the selection process,care must be taken to ensure that the test being used is both valid and reliable.A test is valid if ________.

Accepted Answer

A) it measures what it is designed to measure 
B) it is used as the sole determinant to hire an individual 
C) it changes constantly so as to keep malpractices at bay 
D) it doesn't contain language or cultural biases that discriminate against minorities 
E) it subjectively assesses candidates' potential and desire to obtain a position 
A) it measures what it is designed to measure 
B) it is used as the sole determinant to hire an individual 
C) it changes constantly so as to keep malpractices at bay 
D) it doesn't contain language or cultural biases that discriminate against minorities 
E) it subjectively assesses candidates' potential and desire to obtain a position

Question 18

________ is a performance appraisal method in which appraisers rank employees according to factors such as job performance and value to organization,where an employee can occupy only a particular ranking.

Accepted Answer

A) Rating scale 
B) Employee comparison 
C) Likert scale 
D) Semantic differential 
E) Rasch model 
A) Rating scale 
B) Employee comparison 
C) Likert scale 
D) Semantic differential 
E) Rasch model

Question 19

Which of the following items is likely to be found in a job specification?

Accepted Answer

A) job title 
B) working conditions 
C) equipment used 
D) job summary 
E) physical skills 
A) job title 
B) working conditions 
C) equipment used 
D) job summary 
E) physical skills

Question 20

Sean has been working for Bailee Cabinets for 15 years.Every year they have a routine safety day.This quarter the company has decided to market a new set of cabinets for premanufactured homes.Sean and his coworkers are required to learn how to use a new product and how to manufacture it.This is an example of ________.

Accepted Answer

A) programmed learning 
B) lectures 
C) on-the-job training 
D) passive learning 
E) transmitting technique 
A) programmed learning 
B) lectures 
C) on-the-job training 
D) passive learning 
E) transmitting technique

The basic purpose of recruitment is to ________.

________ are training vehicles for assigning a particular task to an individual to furnish him or her with experience in a designated area.

Which of the following is an advantage of using a programmed learning approach for training employees?

________ is the process of outlining who will follow whom in various organizational positions.

Describe the need for recruiters to know their source of human resources.

What is the role of training in providing appropriate human resources to an organization?

Which of the following is a guideline for handling performance appraisals?

Which of the following human resource inventory records proposed by Walter S.Wikstrom contains an organizational history of an individual and an indication of how he or she might be used in the future?

When employees' performance is appraised using a rating scale,only one employee can occupy a particular ranking.

Briefly describe the role of the selection process in providing appropriate human resources to an organization.

________ typically involves acting out and then reflecting on some people-oriented problem that must be solved in the organization.

Aptitude tests measure ________.

________ is an on-the-job training technique that involves direct critiquing of how well an individual is performing a job.

________ is a performance appraisal method in which individuals appraising performance rank several employee qualities and characteristics on a continuum.

The basic purpose of affirmative action is to ________.

________ is examining human resources for qualities relevant to performing available jobs.

When tests are used as part of the selection process,care must be taken to ensure that the test being used is both valid and reliable.A test is valid if ________.

________ is a performance appraisal method in which appraisers rank employees according to factors such as job performance and value to organization,where an employee can occupy only a particular ranking.

Which of the following items is likely to be found in a job specification?

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters

Exam 12: Human Resource Management

The basic purpose of recruitment is to ________.

________ are training vehicles for assigning a particular task to an individual to furnish him or her with experience in a designated area.

Which of the following is an advantage of using a programmed learning approach for training employees?

________ is the process of outlining who will follow whom in various organizational positions.

Describe the need for recruiters to know their source of human resources.

What is the role of training in providing appropriate human resources to an organization?

Which of the following is a guideline for handling performance appraisals?

Which of the following human resource inventory records proposed by Walter S.Wikstrom contains an organizational history of an individual and an indication of how he or she might be used in the future?

When employees' performance is appraised using a rating scale,only one employee can occupy a particular ranking.

Briefly describe the role of the selection process in providing appropriate human resources to an organization.

________ typically involves acting out and then reflecting on some people-oriented problem that must be solved in the organization.

Aptitude tests measure ________.

________ is an on-the-job training technique that involves direct critiquing of how well an individual is performing a job.

________ is a performance appraisal method in which individuals appraising performance rank several employee qualities and characteristics on a continuum.

The basic purpose of affirmative action is to ________.

________ is examining human resources for qualities relevant to performing available jobs.

When tests are used as part of the selection process,care must be taken to ensure that the test being used is both valid and reliable.A test is valid if ________.

________ is a performance appraisal method in which appraisers rank employees according to factors such as job performance and value to organization,where an employee can occupy only a particular ranking.

Which of the following items is likely to be found in a job specification?

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters