Exam 3: Communication Skills

If a patient is from a country with high masculinity,which of the following clinical aspects needs to be taken into consideration?

Researchers have determined that when we assess oral communication,the listener will rely on the following cues to interpret what the speaker has said: 1% of impact is determined by the speaker's body language (postures,gestures,and eye contact),9% by the tone of voice,and 90% by the content or words spoken.

"Rachel,it sounds like you have cut back on drinking soda,knowing the effects it has on your teeth,but you struggle a lot on the weekends working at a restaurant with easy access to a soda machine.Am I hearing you correctly?" This is an example of