Question 1

Some of the most valuable interview questions attempt:

Accepted Answer

A) to gain insight into the candidate's ability to reason and be logical. 
B) to be creative. 
C) Both A and B 
D) to be similar to the job description. 
A) to gain insight into the candidate's ability to reason and be logical. 
B) to be creative. 
C) Both A and B 
D) to be similar to the job description.

Question 2

Listening is the entrepreneur's most important communication skill.

Accepted Answer

A) True 
 B)False

Question 3

Outline and briefly explain the key behaviors that an effective leader of a small business should demonstrate.

Accepted Answer

Effective leaders exhibit certain behavi

Question 4

Flexplace is an easy job design strategy for companies to use because of telecommuting.

Accepted Answer

A) True 
 B)False

Question 5

If an employment test measures what it is intended to measure,then the test is reliable.

Accepted Answer

A) True 
 B)False

Question 6

The first objective of a job analysis is to develop a job description.The second objective is to create a:

Accepted Answer

A) job interview outline. 
B) advertisement in the newspaper. 
C) job specification. 
D) None of the above 
A) job interview outline. 
B) advertisement in the newspaper. 
C) job specification. 
D) None of the above

Question 7

Job sharing is a work arrangement in which employees work at a place other than the traditional office,such as a satellite branch closer to their homes or,in some cases,at home.

Accepted Answer

A) True 
 B)False

Question 8

Tom is counseling an employee who is facing corrective discipline for a serious error in judgment on the job.The employee is very upset.Tom is trying to understand how the employee feels and strives to tell the employee he knows that this is a tough time and that the employee is upset.Tom is using ________ to improve his communication with the employee.

Accepted Answer

A) feedback 
B) empathy 
C) clear organization in his thoughts 
D) ambiguity 
A) feedback 
B) empathy 
C) clear organization in his thoughts 
D) ambiguity

Question 9

When conducting a job analysis,an employer needs to focus on questions about:

Accepted Answer

A) duties and tasks to be performed daily. 
B) the skill,experience,and education necessary to perform the job. 
C) when certain people will be needed by the company due to growth. 
D) employee work habits. 
A) duties and tasks to be performed daily. 
B) the skill,experience,and education necessary to perform the job. 
C) when certain people will be needed by the company due to growth. 
D) employee work habits.

Question 10

Many courses have team projects.A team can be powerfully effective in terms of performance when:

Accepted Answer

A) their mission and performance targets are realistic and known to the team members. 
B) the team has the needed skill. 
C) the nature of the work is compatible with the use of teams. 
D) All of the above 
A) their mission and performance targets are realistic and known to the team members. 
B) the team has the needed skill. 
C) the nature of the work is compatible with the use of teams. 
D) All of the above

Question 11

When an entrepreneur wants to motivate his/her employees by giving them more responsibility in their jobs and more control over all the elements of the job,he/she would use job enlargement.

Accepted Answer

A) True 
 B)False

Question 12

When it comes to enforcing employment laws and the job interviewing process,the EEOC:

Accepted Answer

A) flatly outlaws certain specific questions. 
B) watches for questions that can lead to employment discrimination. 
C) provides an interviewing guide with approved questions for use by the entrepreneur. 
D) is largely unconcerned about job interviews in small businesses unless someone files a complaint. 
A) flatly outlaws certain specific questions. 
B) watches for questions that can lead to employment discrimination. 
C) provides an interviewing guide with approved questions for use by the entrepreneur. 
D) is largely unconcerned about job interviews in small businesses unless someone files a complaint.

Question 13

Knowing that employees are "connected" through the grapevine allow business owners to send out ideas to obtain reaction making a formal announcement.

Accepted Answer

A) True 
 B)False

Question 14

Leadership is like management in that it maintains order and structure in the accomplishment of goals.

Accepted Answer

A) True 
 B)False

Question 15

To effectively recognize good performance in a way that motivates employees,the small business owner is forced to use financial rewards.

Accepted Answer

A) True 
 B)False

Question 16

Outline the steps in conducting an interview,explaining the important aspects of each step.

Accepted Answer

Small business owners can use the "OUCH"

Question 17

Open book management is one technique that supports:

Accepted Answer

A) a job redesign strategy. 
B) the empowering of employees. 
C) job enrichment. 
D) effective job hiring. 
A) a job redesign strategy. 
B) the empowering of employees. 
C) job enrichment. 
D) effective job hiring.

Question 18

When conducting the job interview,the small business owner should:

Accepted Answer

A) begin by explaining the job and the company and asking low key questions. 
B) talk as much as he/she listens. 
C) never use hypothetical questions. 
D) focus on the candidate's verbal responses,largely ignoring the nonverbals. 
A) begin by explaining the job and the company and asking low key questions. 
B) talk as much as he/she listens. 
C) never use hypothetical questions. 
D) focus on the candidate's verbal responses,largely ignoring the nonverbals.

Question 19

Teams can be helped to succeed by:

Accepted Answer

A) placing a few underperformers on the team to minimize internal conflict. 
B) forming teams around natural work flows,giving them specific tasks. 
C) keeping pay based on individual effort. 
D) not permitting teams' involvement in the assessment of their own performance. 
A) placing a few underperformers on the team to minimize internal conflict. 
B) forming teams around natural work flows,giving them specific tasks. 
C) keeping pay based on individual effort. 
D) not permitting teams' involvement in the assessment of their own performance.

Question 20

When checking references,the small business owner:

Accepted Answer

A) can largely ignore the references of professional job candidates. 
B) should also talk with previous employers,not just the references provided. 
C) may only ask for confirmation of employment dates,job title,and salary information. 
D) is able to ask any question of the reference to find about things he/she could not ask the candidate. 
A) can largely ignore the references of professional job candidates. 
B) should also talk with previous employers,not just the references provided. 
C) may only ask for confirmation of employment dates,job title,and salary information. 
D) is able to ask any question of the reference to find about things he/she could not ask the candidate.

Exam 21: Staffing and Leading a Growing Company

Some of the most valuable interview questions attempt:

Listening is the entrepreneur's most important communication skill.

Outline and briefly explain the key behaviors that an effective leader of a small business should demonstrate.

Flexplace is an easy job design strategy for companies to use because of telecommuting.

If an employment test measures what it is intended to measure,then the test is reliable.

The first objective of a job analysis is to develop a job description.The second objective is to create a:

Job sharing is a work arrangement in which employees work at a place other than the traditional office,such as a satellite branch closer to their homes or,in some cases,at home.

When conducting a job analysis,an employer needs to focus on questions about:

Many courses have team projects.A team can be powerfully effective in terms of performance when:

When an entrepreneur wants to motivate his/her employees by giving them more responsibility in their jobs and more control over all the elements of the job,he/she would use job enlargement.

When it comes to enforcing employment laws and the job interviewing process,the EEOC:

Knowing that employees are "connected" through the grapevine allow business owners to send out ideas to obtain reaction making a formal announcement.

Leadership is like management in that it maintains order and structure in the accomplishment of goals.

To effectively recognize good performance in a way that motivates employees,the small business owner is forced to use financial rewards.

Outline the steps in conducting an interview,explaining the important aspects of each step.

Open book management is one technique that supports:

When conducting the job interview,the small business owner should:

Teams can be helped to succeed by:

When checking references,the small business owner:

Entrepreneurs: the Driving Force Behind Small Business

Ethics and Social Responsibility: Doing the Right Thing

Creativity and Innovation: Keys to Entrepreneurial Success

Strategic Management and the Entrepreneur

Choosing a Form of Ownership

Franchising and the Entrepreneur

Buying an Existing Business

New Business Planning Process: Feasibility Analysis,business Modeling,

Building a Bootstrap Marketing Plan

Creative Use of Advertising and Promotion

Pricing and Credit Strategies

Global Marketing Strategies

E-Commerce and Entrepreneurship

Creating a Solid Financial Plan

Managing Cash Flow

Sources of Equity Financing

Sources of Debt Financing

Location,layout,and Physical Facilities

Supply Chain Management

Managing Inventory

Management Succession and Risk Management Strategies in the Family Business

The Legal Environment: Business Law and Government Regulation

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