Question 1

Which of the following types of management makes sure that activities required to complete a project are planned well and accomplished on time?

Accepted Answer

A)  Business management 
B)  Financial management 
C)  Strategic management 
D)  Project management 
A)  Business management 
B)  Financial management 
C)  Strategic management 
D)  Project management

Question 2

Which of the following is the final step in the control process?

Accepted Answer

A)  Taking corrective action as needed 
B)  Comparing performance with standards 
C)  Establishing objectives and standards 
D)  Measuring actual performance 
A)  Taking corrective action as needed 
B)  Comparing performance with standards 
C)  Establishing objectives and standards 
D)  Measuring actual performance

Question 3

Managers need to know that the only way the control process begins is by:

Accepted Answer

A)  comparing results with established standards for measurement. 
B)  establishing objectives and standards for measuring them. 
C)  measuring actual performance. 
D)  taking necessary action. 
A)  comparing results with established standards for measurement. 
B)  establishing objectives and standards for measuring them. 
C)  measuring actual performance. 
D)  taking necessary action.

Question 4

The common phrase for operations, built upon continuous improvement, that seek to make quality an everyday performance objective is __________.

Accepted Answer

total qual

Question 5

__________ is a combination of the critical path method and the program evaluation and review technique.

Accepted Answer

A)  CPM/PERT 
B)  A Gantt chart 
C)  A Pareto chart 
D)  Project management 
A)  CPM/PERT 
B)  A Gantt chart 
C)  A Pareto chart 
D)  Project management

Question 6

The process of always searching for new ways to improve work quality and performance is called __________.

Accepted Answer

A)  just-in-time scheduling 
B)  supply chain management 
C)  continuous improvement 
D)  quality circles 
A)  just-in-time scheduling 
B)  supply chain management 
C)  continuous improvement 
D)  quality circles

Question 7

Define and discuss the components of TQM (total quality management).

Accepted Answer

TQM consists of a number of processes ta

Question 8

Which of the following types of comparisons benchmarks performance against that being achieved by other people, work units, or organizations?

Accepted Answer

A)  Historical comparison 
B)  Engineering comparison 
C)  Relative comparison 
D)  Empirical comparison 
A)  Historical comparison 
B)  Engineering comparison 
C)  Relative comparison 
D)  Empirical comparison

Question 9

Which of the following controls influences behavior through authority, policies, procedures, job descriptions, budgets, and day-to-day supervision?

Accepted Answer

A)  Internal control 
B)  External control 
C)  Bureaucratic control 
D)  Market control 
A)  Internal control 
B)  External control 
C)  Bureaucratic control 
D)  Market control

Question 10

Miriam, the customer service manager in a pharmaceutical company, is keen on ensuring customer satisfaction and loyalty. She sends follow-up mails to customers, gathers their responses to different products, and ensures that changes are made in the products accordingly. Which of the following types of control does this scenario illustrate?

Accepted Answer

A)  Concurrent control 
B)  Market control 
C)  Feedback control 
D)  Clan control 
A)  Concurrent control 
B)  Market control 
C)  Feedback control 
D)  Clan control

Question 11

The reality of "continuous improvement" is that you can never be satisfied, that something can and always should be done better.

Accepted Answer

A) True 
 B)False

Question 12

Focusing on substantial differences between actual and desired performance is called management by ___________.

Accepted Answer

A)  design 
B)  principal 
C)  direction 
D)  exception 
A)  design 
B)  principal 
C)  direction 
D)  exception

Question 13

Which of the following management functions arranges people and resources for work?

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Leading 
D)  Controlling 
A)  Planning 
B)  Organizing 
C)  Leading 
D)  Controlling

Question 14

Which of the following is the second step in the control process?

Accepted Answer

A)  Comparing performance with standards 
B)  Establishing objectives and standards 
C)  Measuring actual performance 
D)  Taking necessary action 
A)  Comparing performance with standards 
B)  Establishing objectives and standards 
C)  Measuring actual performance 
D)  Taking necessary action

Question 15

Which of the following refers to the process of joint objective setting between a superior and a subordinate?

Accepted Answer

A)  Managing by directives 
B)  Managing by objectives 
C)  Performance appraisals 
D)  Salary reviews 
A)  Managing by directives 
B)  Managing by objectives 
C)  Performance appraisals 
D)  Salary reviews

Question 16

A __________ graphically displays the scheduling of tasks required to complete a project.

Accepted Answer

A)  business chart 
B)  Gantt chart 
C)  Pareto chart 
D)  project chart 
A)  business chart 
B)  Gantt chart 
C)  Pareto chart 
D)  project chart

Question 17

__________ measures asset and inventory efficiency.

Accepted Answer

The answer of __________ measures asset and inventory efficiency....

Question 18

Which of the following types of managerial control regulates work inputs?

Accepted Answer

A)  Feedforward control 
B)  Concurrent control 
C)  Feedback control 
D)  Internal control 
A)  Feedforward control 
B)  Concurrent control 
C)  Feedback control 
D)  Internal control

Question 19

Which of the following scenarios illustrates concurrent control?

Accepted Answer

A)  Susan, the customer care manager in an amusement park, actively seeks feedback from visiting tourists. 
B)  Jean, the manager in a restaurant, ensures that the vegetables used in cooking are organic. 
C)  Rebecca, the supervisor in a toy factory, gives suggestions to workers when they look for new designs. 
D)  Joshua, the stock manager in a steel factory, checks every evening whether adequate stocks are available for the next day's operations. 
A)  Susan, the customer care manager in an amusement park, actively seeks feedback from visiting tourists. 
B)  Jean, the manager in a restaurant, ensures that the vegetables used in cooking are organic. 
C)  Rebecca, the supervisor in a toy factory, gives suggestions to workers when they look for new designs. 
D)  Joshua, the stock manager in a steel factory, checks every evening whether adequate stocks are available for the next day's operations.

Question 20

___________________ measures profit generation.

Accepted Answer

The answer of ___________________ measures profit generation....

Which of the following types of management makes sure that activities required to complete a project are planned well and accomplished on time?

Which of the following is the final step in the control process?

Managers need to know that the only way the control process begins is by:

The common phrase for operations, built upon continuous improvement, that seek to make quality an everyday performance objective is __________.

__________ is a combination of the critical path method and the program evaluation and review technique.

The process of always searching for new ways to improve work quality and performance is called __________.

Define and discuss the components of TQM (total quality management).

Which of the following types of comparisons benchmarks performance against that being achieved by other people, work units, or organizations?

Which of the following controls influences behavior through authority, policies, procedures, job descriptions, budgets, and day-to-day supervision?

The reality of "continuous improvement" is that you can never be satisfied, that something can and always should be done better.

Focusing on substantial differences between actual and desired performance is called management by ___________.

Which of the following management functions arranges people and resources for work?

Which of the following is the second step in the control process?

Which of the following refers to the process of joint objective setting between a superior and a subordinate?

A __________ graphically displays the scheduling of tasks required to complete a project.

__________ measures asset and inventory efficiency.

Which of the following types of managerial control regulates work inputs?

Which of the following scenarios illustrates concurrent control?

___________________ measures profit generation.

Management Today

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Entrepreneurship and New Ventures

Information and Decision-Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behaviour

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Planning Processes and Techniques

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Exam 5: Global Management and Cultural Diversity

Which of the following types of management makes sure that activities required to complete a project are planned well and accomplished on time?

Which of the following is the final step in the control process?

Managers need to know that the only way the control process begins is by:

The common phrase for operations, built upon continuous improvement, that seek to make quality an everyday performance objective is __________.

__________ is a combination of the critical path method and the program evaluation and review technique.

The process of always searching for new ways to improve work quality and performance is called __________.

Define and discuss the components of TQM (total quality management).

Which of the following types of comparisons benchmarks performance against that being achieved by other people, work units, or organizations?

Which of the following controls influences behavior through authority, policies, procedures, job descriptions, budgets, and day-to-day supervision?

The reality of "continuous improvement" is that you can never be satisfied, that something can and always should be done better.

Focusing on substantial differences between actual and desired performance is called management by ___________.

Which of the following management functions arranges people and resources for work?

Which of the following is the second step in the control process?

Which of the following refers to the process of joint objective setting between a superior and a subordinate?

A __________ graphically displays the scheduling of tasks required to complete a project.

__________ measures asset and inventory efficiency.

Which of the following types of managerial control regulates work inputs?

Which of the following scenarios illustrates concurrent control?

___________________ measures profit generation.

Management Today

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Entrepreneurship and New Ventures

Information and Decision-Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behaviour

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Planning Processes and Techniques

Filters