Question 1

Which of these describes a physiological or psychological deficiency that a person wants to satisfy?

Accepted Answer

A)  Wish 
B)  Expense 
C)  Need 
D)  Hawthorne effect 
A)  Wish 
B)  Expense 
C)  Need 
D)  Hawthorne effect

Question 2

__________ is the systemic use and analysis of data to solve problems and make informed decisions.

Accepted Answer

The answer of __________ is the systemic use and analysis...

Question 3

The writings of Fayol are the basis for our modern understanding of:

Accepted Answer

A)  the three managerial skill sets. 
B)  the four functions of management. 
C)  the key managerial roles. 
D)  the four P's of marketing. 
E)  scientific management. 
A)  the three managerial skill sets. 
B)  the four functions of management. 
C)  the key managerial roles. 
D)  the four P's of marketing. 
E)  scientific management.

Question 4

Which of these principles, according to Maslow, states that people act to satisfy unfulfilled needs?

Accepted Answer

A)  Deficit 
B)  Progression 
C)  Regression 
D)  Care 
A)  Deficit 
B)  Progression 
C)  Regression 
D)  Care

Question 5

Managing with an organization-wide commitment to continuous improvement, product quality, and customer needs is called:

Accepted Answer

A)  a learning organization. 
B)  operations management. 
C)  management by objectives. 
D)  total quality management. 
A)  a learning organization. 
B)  operations management. 
C)  management by objectives. 
D)  total quality management.

Question 6

At which level of needs do Maslow's progression principle and deficit principle cease to exist?

Accepted Answer

A)  Physiological 
B)  Self-actualization 
C)  Safety 
D)  Esteem 
A)  Physiological 
B)  Self-actualization 
C)  Safety 
D)  Esteem

Question 7

Maslow believed that there was no order in which human needs were fulfilled.

Accepted Answer

A) True 
 B)False

Question 8

Based on the findings of the Hawthorne studies, as a manager you know that:

Accepted Answer

A)  giving special attention to your employees will likely increase their performance. 
B)  increasing the lighting of employees' work area will increase their performance. 
C)  improving the working conditions for your workers will increase their performance. 
D)  workers will not sacrifice pay just to keep coworkers happy. 
E)  workers react consistently to work conditions and wages. 
A)  giving special attention to your employees will likely increase their performance. 
B)  increasing the lighting of employees' work area will increase their performance. 
C)  improving the working conditions for your workers will increase their performance. 
D)  workers will not sacrifice pay just to keep coworkers happy. 
E)  workers react consistently to work conditions and wages.

Question 9

Having a Theory X view of employees can actually encourage Theory X behaviors in your employees.

Accepted Answer

A) True 
 B)False

Question 10

As a high school teacher, Julie has always felt that her students are lazy, don't really want to be in school, and are very irresponsible in their studies. Julie holds a __________ assumption.

Accepted Answer

A)  Theory Y 
B)  Theory B 
C)  Theory A 
D)  Theory X 
A)  Theory Y 
B)  Theory B 
C)  Theory A 
D)  Theory X

Question 11

Which of these explains the study of how organizations produce goods and services?

Accepted Answer

A)  Marketing operations 
B)  Operations management 
C)  Contingency practice 
D)  Learning practice 
A)  Marketing operations 
B)  Operations management 
C)  Contingency practice 
D)  Learning practice

Question 12

What is Maslow's hierarchy of needs? Define each of them beginning with the most basic.

Accepted Answer

Maslow's hierarchy of needs beginning wi

Question 13

Bert and John Jacobs, co-founders of the company Life is Good, suggests that the message of the "Life is Good" brand is to:

Accepted Answer

A)  strive for perfectionism. 
B)  decide to be happy today. 
C)  be always on the lookout for that special person. 
D)  strive for a big promotion. 
A)  strive for perfectionism. 
B)  decide to be happy today. 
C)  be always on the lookout for that special person. 
D)  strive for a big promotion.

Question 14

Theory X and Theory Y were developed by __________.

Accepted Answer

A)  Max Weber 
B)  Frederick Taylor 
C)  Chris Argyris 
D)  Douglas McGregor 
A)  Max Weber 
B)  Frederick Taylor 
C)  Chris Argyris 
D)  Douglas McGregor

Question 15

If your roommate asks you to identify the best management style, what would you say?

Accepted Answer

A)  Classical 
B)  Participative 
C)  Administrative 
D)  It depends on the situation 
A)  Classical 
B)  Participative 
C)  Administrative 
D)  It depends on the situation

Question 16

Theory Y would suggest all of these EXCEPT

Accepted Answer

A)  employees resist change. 
B)  employees like work. 
C)  employees are capable of self-control. 
D)  employees want responsibility. 
A)  employees resist change. 
B)  employees like work. 
C)  employees are capable of self-control. 
D)  employees want responsibility.

Question 17

Follett argued that organizations are like communities, where managers and employees should work together without a spirit of domination.

Accepted Answer

A) True 
 B)False

Question 18

Which of these is one of the principles of scientific management?

Accepted Answer

A)  Understanding human needs 
B)  Flexible time off 
C)  Training and motivating workers 
D)  Cross functional teams 
A)  Understanding human needs 
B)  Flexible time off 
C)  Training and motivating workers 
D)  Cross functional teams

Question 19

Fayol's management rule of coordination provides and mobilizes resources to implement a plan.

Accepted Answer

A) True 
 B)False

Question 20

The writings of Mary Parker Follett have influenced all but which of the following "modern" management ideas?

Accepted Answer

A)  Profit above all 
B)  Profit sharing 
C)  Gain-sharing plans 
D)  Employee ownership 
A)  Profit above all 
B)  Profit sharing 
C)  Gain-sharing plans 
D)  Employee ownership

Which of these describes a physiological or psychological deficiency that a person wants to satisfy?

__________ is the systemic use and analysis of data to solve problems and make informed decisions.

The writings of Fayol are the basis for our modern understanding of:

Which of these principles, according to Maslow, states that people act to satisfy unfulfilled needs?

Managing with an organization-wide commitment to continuous improvement, product quality, and customer needs is called:

At which level of needs do Maslow's progression principle and deficit principle cease to exist?

Maslow believed that there was no order in which human needs were fulfilled.

Based on the findings of the Hawthorne studies, as a manager you know that:

Having a Theory X view of employees can actually encourage Theory X behaviors in your employees.

As a high school teacher, Julie has always felt that her students are lazy, don't really want to be in school, and are very irresponsible in their studies. Julie holds a __________ assumption.

Which of these explains the study of how organizations produce goods and services?

What is Maslow's hierarchy of needs? Define each of them beginning with the most basic.

Bert and John Jacobs, co-founders of the company Life is Good, suggests that the message of the "Life is Good" brand is to:

Theory X and Theory Y were developed by __________.

If your roommate asks you to identify the best management style, what would you say?

Theory Y would suggest all of these EXCEPT

Follett argued that organizations are like communities, where managers and employees should work together without a spirit of domination.

Which of these is one of the principles of scientific management?

Fayol's management rule of coordination provides and mobilizes resources to implement a plan.

The writings of Mary Parker Follett have influenced all but which of the following "modern" management ideas?

Management Today

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision-Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behaviour

Motivation Theory and Practice

Teams and Teamwork

Planning Processes and Techniques

Filters

Exam 18: Communication and Collaboration

Which of these describes a physiological or psychological deficiency that a person wants to satisfy?

__________ is the systemic use and analysis of data to solve problems and make informed decisions.

The writings of Fayol are the basis for our modern understanding of:

Which of these principles, according to Maslow, states that people act to satisfy unfulfilled needs?

Managing with an organization-wide commitment to continuous improvement, product quality, and customer needs is called:

At which level of needs do Maslow's progression principle and deficit principle cease to exist?

Maslow believed that there was no order in which human needs were fulfilled.

Based on the findings of the Hawthorne studies, as a manager you know that:

Having a Theory X view of employees can actually encourage Theory X behaviors in your employees.

As a high school teacher, Julie has always felt that her students are lazy, don't really want to be in school, and are very irresponsible in their studies. Julie holds a __________ assumption.

Which of these explains the study of how organizations produce goods and services?

What is Maslow's hierarchy of needs? Define each of them beginning with the most basic.

Bert and John Jacobs, co-founders of the company Life is Good, suggests that the message of the "Life is Good" brand is to:

Theory X and Theory Y were developed by __________.

If your roommate asks you to identify the best management style, what would you say?

Theory Y would suggest all of these EXCEPT

Follett argued that organizations are like communities, where managers and employees should work together without a spirit of domination.

Which of these is one of the principles of scientific management?

Fayol's management rule of coordination provides and mobilizes resources to implement a plan.

The writings of Mary Parker Follett have influenced all but which of the following "modern" management ideas?

Management Today

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision-Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behaviour

Motivation Theory and Practice

Teams and Teamwork

Planning Processes and Techniques

Filters