Question 1

A firm that outsources only benefits administration to a third party is most likely using ________.

Accepted Answer

A)  discrete services 
B)  multiprocess services 
C)  business process outsourcing 
D)  single service outsourcing 
A)  discrete services 
B)  multiprocess services 
C)  business process outsourcing 
D)  single service outsourcing

Question 2

How do society,politics,and culture affect HRM? As an HR professional,why is it important to be aware of these factors?

Accepted Answer

Society,politics,and culture exert press

Question 3

Burton Pharmaceuticals is a fast-growing drug company based in Dallas.Top executives at Burton realize that human capital plays an essential role in the continued success of the firm,and they want HR to participate in strategic planning.Which of the following,if true,best supports the argument that HR should be more involved in strategic planning at Burton?

Accepted Answer

A)  Burton plans to acquire another drug company within the next six months. 
B)  Burton recently settled a lawsuit related to charges of unfair hiring practices. 
C)  Burton primarily hires sales representatives who have medical backgrounds. 
D)  Burton experienced a small profit loss last quarter due to increased competition. 
A)  Burton plans to acquire another drug company within the next six months. 
B)  Burton recently settled a lawsuit related to charges of unfair hiring practices. 
C)  Burton primarily hires sales representatives who have medical backgrounds. 
D)  Burton experienced a small profit loss last quarter due to increased competition.

Question 4

Which of the following can help employees influence various terms of employment such as wages and work hours?

Accepted Answer

A)  voluntary employee benefit association 
B)  union 
C)  management cooperative 
D)  all of the above 
A)  voluntary employee benefit association 
B)  union 
C)  management cooperative 
D)  all of the above

Question 5

Joanna is the vice president of industrial relations at Reese Enterprises.Which two HR designations best categorize Joanna?

Accepted Answer

A)  generalist and specialist 
B)  executive and generalist 
C)  executive and specialist 
D)  manager and generalist 
A)  generalist and specialist 
B)  executive and generalist 
C)  executive and specialist 
D)  manager and generalist

Question 6

Which of the following is a true statement about professional employer organizations?

Accepted Answer

A)  PEOs have the right to hire and fire the client company's employees. 
B)  PEOs are less popular than in the past due to technology improvements. 
C)  PEOs run day-to-day operations for client companies. 
D)  PEOs lease employees from other businesses. 
A)  PEOs have the right to hire and fire the client company's employees. 
B)  PEOs are less popular than in the past due to technology improvements. 
C)  PEOs run day-to-day operations for client companies. 
D)  PEOs lease employees from other businesses.

Question 7

An ongoing process whereby an individual sets career goals and identifies the means to achieve them is called ________.

Accepted Answer

A)  succession planning 
B)  career development 
C)  career planning 
D)  training 
A)  succession planning 
B)  career development 
C)  career planning 
D)  training

Question 8

Jenny works in the HR department of Southwest Airlines,and she specializes in industrial relations.In which of the following activities would Jenny most likely participate?

Accepted Answer

A)  outsourcing tasks 
B)  testing job candidates 
C)  handling collective bargaining 
D)  monitoring employee safety issues 
A)  outsourcing tasks 
B)  testing job candidates 
C)  handling collective bargaining 
D)  monitoring employee safety issues

Question 9

Lauren is an HR manager at a marketing firm.Which of the following functions is LEAST likely to be an aspect of Lauren's job?

Accepted Answer

A)  staffing 
B)  employee safety 
C)  product testing 
D)  employee and labor relations 
A)  staffing 
B)  employee safety 
C)  product testing 
D)  employee and labor relations

Question 10

Although shareholders invest money in a firm,they have very little influence on management.

Accepted Answer

A) True 
 B)False

Question 11

Human resource management (HRM)is the utilization of individuals to achieve organizational objectives.

Accepted Answer

A) True 
 B)False

Question 12

The systematic process of matching the internal and external supply of people with job openings anticipated in the organization over a specified period of time is referred to as ________.

Accepted Answer

A)  HR planning 
B)  recruitment 
C)  job analysis 
D)  performance appraisal 
A)  HR planning 
B)  recruitment 
C)  job analysis 
D)  performance appraisal

Question 13

Although most large firms use HR information systems to handle benefits administration,recruitment and legal compliance tasks have not yet been automated.

Accepted Answer

A) True 
 B)False

Question 14

Shelby Organic Foods is a fast growing firm that produces organic frozen food entrees.The firm employs 700 people and expects to hire more in the next few years.Currently,all of the firm's HR tasks are handled internally by Shelby's HR department.However,top executives at Shelby are considering the idea of outsourcing benefits administration.Which of the following most likely undermines the idea of outsourcing benefits administration?

Accepted Answer

A)  Employees use Shelby's intranet to self-manage their own benefits. 
B)  Staff managers at Shelby discuss benefits packages with new employees. 
C)  Shelby's HR manager regularly meets with the firm's insurance provider. 
D)  Shelby recently began offering employees a flexible spending plan for benefits. 
A)  Employees use Shelby's intranet to self-manage their own benefits. 
B)  Staff managers at Shelby discuss benefits packages with new employees. 
C)  Shelby's HR manager regularly meets with the firm's insurance provider. 
D)  Shelby recently began offering employees a flexible spending plan for benefits.

Question 15

The process of attracting individuals on a timely basis,in sufficient numbers,and with appropriate qualifications,to apply for jobs with an organization is referred to as ________.

Accepted Answer

A)  HR planning 
B)  selection 
C)  appraisal 
D)  recruitment 
A)  HR planning 
B)  selection 
C)  appraisal 
D)  recruitment

Question 16

Global competition is rarely relevant to the work of HR professionals.

Accepted Answer

A) True 
 B)False

Question 17

Shared service centers provide an alternative to HR ________ and can often provide the same cost savings and customer service.

Accepted Answer

A)  outsourcing 
B)  onboarding 
C)  broadbanding 
D)  downsizing 
A)  outsourcing 
B)  onboarding 
C)  broadbanding 
D)  downsizing

Question 18

Which term refers to potential employees located within a specific geographic area?

Accepted Answer

A)  forecasted allocation 
B)  labor market 
C)  labor union 
D)  employee relations 
A)  forecasted allocation 
B)  labor market 
C)  labor union 
D)  employee relations

Question 19

Management's perception of the degree to which the prospective employee will fit in with the firm's culture and value system is known as ________.

Accepted Answer

A)  discrimination 
B)  stereotyping 
C)  employer branding 
D)  organizational fit 
A)  discrimination 
B)  stereotyping 
C)  employer branding 
D)  organizational fit

Question 20

Lee Shultz,the operations manager for Acme Bolts,has just learned that an experienced arc welder has resigned.He contacts the manager of human resources,Reba Cole,asking her to send him some qualified welders for him to interview.In this case,________.

Accepted Answer

A)  Lee is only concerned about accomplishing operations goals 
B)  Reba is only concerned about accomplishing human resource goals 
C)  Lee and Reba see organizational goals from the same perspective 
D)  both are concerned with accomplishing organizational goals, but from different perspectives 
A)  Lee is only concerned about accomplishing operations goals 
B)  Reba is only concerned about accomplishing human resource goals 
C)  Lee and Reba see organizational goals from the same perspective 
D)  both are concerned with accomplishing organizational goals, but from different perspectives

A firm that outsources only benefits administration to a third party is most likely using ________.

How do society,politics,and culture affect HRM? As an HR professional,why is it important to be aware of these factors?

Which of the following can help employees influence various terms of employment such as wages and work hours?

Joanna is the vice president of industrial relations at Reese Enterprises.Which two HR designations best categorize Joanna?

Which of the following is a true statement about professional employer organizations?

An ongoing process whereby an individual sets career goals and identifies the means to achieve them is called ________.

Jenny works in the HR department of Southwest Airlines,and she specializes in industrial relations.In which of the following activities would Jenny most likely participate?

Lauren is an HR manager at a marketing firm.Which of the following functions is LEAST likely to be an aspect of Lauren's job?

Although shareholders invest money in a firm,they have very little influence on management.

Human resource management (HRM)is the utilization of individuals to achieve organizational objectives.

The systematic process of matching the internal and external supply of people with job openings anticipated in the organization over a specified period of time is referred to as ________.

Although most large firms use HR information systems to handle benefits administration,recruitment and legal compliance tasks have not yet been automated.

The process of attracting individuals on a timely basis,in sufficient numbers,and with appropriate qualifications,to apply for jobs with an organization is referred to as ________.

Global competition is rarely relevant to the work of HR professionals.

Shared service centers provide an alternative to HR ________ and can often provide the same cost savings and customer service.

Which term refers to potential employees located within a specific geographic area?

Management's perception of the degree to which the prospective employee will fit in with the firm's culture and value system is known as ________.

Lee Shultz,the operations manager for Acme Bolts,has just learned that an experienced arc welder has resigned.He contacts the manager of human resources,Reba Cole,asking her to send him some qualified welders for him to interview.In this case,________.

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters

Exam 1: Human Resource Management: An Overview

A firm that outsources only benefits administration to a third party is most likely using ________.

How do society,politics,and culture affect HRM? As an HR professional,why is it important to be aware of these factors?

Which of the following can help employees influence various terms of employment such as wages and work hours?

Joanna is the vice president of industrial relations at Reese Enterprises.Which two HR designations best categorize Joanna?

Which of the following is a true statement about professional employer organizations?

An ongoing process whereby an individual sets career goals and identifies the means to achieve them is called ________.

Jenny works in the HR department of Southwest Airlines,and she specializes in industrial relations.In which of the following activities would Jenny most likely participate?

Lauren is an HR manager at a marketing firm.Which of the following functions is LEAST likely to be an aspect of Lauren's job?

Although shareholders invest money in a firm,they have very little influence on management.

Human resource management (HRM)is the utilization of individuals to achieve organizational objectives.

The systematic process of matching the internal and external supply of people with job openings anticipated in the organization over a specified period of time is referred to as ________.

Although most large firms use HR information systems to handle benefits administration,recruitment and legal compliance tasks have not yet been automated.

The process of attracting individuals on a timely basis,in sufficient numbers,and with appropriate qualifications,to apply for jobs with an organization is referred to as ________.

Global competition is rarely relevant to the work of HR professionals.

Shared service centers provide an alternative to HR ________ and can often provide the same cost savings and customer service.

Which term refers to potential employees located within a specific geographic area?

Management's perception of the degree to which the prospective employee will fit in with the firm's culture and value system is known as ________.

Lee Shultz,the operations manager for Acme Bolts,has just learned that an experienced arc welder has resigned.He contacts the manager of human resources,Reba Cole,asking her to send him some qualified welders for him to interview.In this case,________.

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters