Exam 1: Human Resource Management: An Overview

The pilots of various U.S.airlines are threatening to strike unless they receive wage increases.The pilots belong to a union.Which of the following would most likely negotiate an agreement with airline management?

Which of the following takes routine,transaction-based activities that are dispersed throughout the organization and consolidates them in one place?

The human resource manager normally operates in what capacity?

Which HRM function consists of training and development,individual career planning and development activities,organization development,and performance management and appraisal?

Whirlpool Corporation has an agreement with IBM for the HR outsourcer to handle Whirlpool's workforce administration,compensation,recruitment,training,and performance reporting.This type of outsourcing is known as ________.

Which of the following terms refers to any organized approach for obtaining relevant and timely information on which to base HR decisions?

The process of hiring an external provider to do the work that was previously done internally is referred to as ________.

The cultural norms of Japan promote ________.

Raj,a software engineer,recently met with his manager for a review and evaluation of Raj's performance over the last six months.In which of the following did Raj most likely participate?

Shared service centers typically handle tasks associated with benefits and pension administration,payroll,and relocation assistance,but succession planning and global training activities remain the responsibility of the firm's HR department.

What is a "corporate culture"? Why is it a major factor in a company's internal environment?

Business process outsourcing involves transferring one element of a business process,such as benefits administration,to a third party.

Erin is a benefits analyst with a large accounting firm.Erin is most likely which type of employee?

Burton Pharmaceuticals is a fast-growing drug company based in Dallas.Top executives at Burton realize that human capital plays an essential role in the continued success of the firm,and they want HR to participate in strategic planning.Which of the following,if true,suggests that HR is already involved in strategic planning at Burton?

Ellen enjoys working at Starbucks because of her interactions with customers and co-workers.The satisfaction that Ellen feels would best be categorized as ________.

What is human resource management? What are the six functional areas of HRM?

A shared service center (SSC),also known as a center of expertise,takes routine,transaction-based activities dispersed throughout the organization and consolidates them in one place.

Compensation,as described in your text,refers to the ________.

The median annual compensation for HR managers is half as much as the median annual earnings for all jobs.

Avid Technology,Inc.was recently included on Fortune's list of 100 best companies.Which HR function will most significantly be affected by this achievement?