Question 1

What embodies the values and standards that guide people's behavior?

Accepted Answer

A)  societal trends 
B)  employer brands 
C)  organizational policies 
D)  corporate mission statements 
A)  societal trends 
B)  employer brands 
C)  organizational policies 
D)  corporate mission statements

Question 2

Which term refers to employees who have joined together for the purpose of dealing with an employer?

Accepted Answer

A)  political party 
B)  organization 
C)  union 
D)  PEO 
A)  political party 
B)  organization 
C)  union 
D)  PEO

Question 3

Human resource development involves training,career planning,organization development,and performance management.

Accepted Answer

A) True 
 B)False

Question 4

In today's workplace,outsourcing is focused more on saving money than on improving service quality and saving time.

Accepted Answer

A) True 
 B)False

Question 5

Development involves learning that goes beyond an employee's present job.

Accepted Answer

A) True 
 B)False

Question 6

Working as a strategic business partner requires a much deeper and broader understanding of business issues.

Accepted Answer

A) True 
 B)False

Question 7

Approximately half of all employees at ABC Manufacturing are union members.Which of the following is ABC Manufacturing required by law to do with the labor unions?

Accepted Answer

A)  bargain with them in good faith 
B)  make concessions to them 
C)  help them organize activities 
D)  pay dues for their new members 
A)  bargain with them in good faith 
B)  make concessions to them 
C)  help them organize activities 
D)  pay dues for their new members

Question 8

The utilization of individuals to achieve organizational objectives is known as ________.

Accepted Answer

A)  human resource leadership 
B)  human resource management 
C)  human resource staffing 
D)  human resource planning 
A)  human resource leadership 
B)  human resource management 
C)  human resource staffing 
D)  human resource planning

Question 9

Companies rely on capital to create value. These include human capital, financial capital, and environmental capital.

Accepted Answer

A) True 
 B)False

Question 10

As a public school teacher,Molly has accrued 14 days of sick leave,which is a type of ________ compensation.

Accepted Answer

A)  direct financial 
B)  indirect financial 
C)  nonfinancial 
D)  mandatory 
A)  direct financial 
B)  indirect financial 
C)  nonfinancial 
D)  mandatory

Question 11

According to the text,which of the following would most likely be categorized as an unanticipated event in the HRM environment?

Accepted Answer

A)  recessions 
B)  hurricanes 
C)  employee retirements 
D)  stock and bond market losses 
A)  recessions 
B)  hurricanes 
C)  employee retirements 
D)  stock and bond market losses

Question 12

The way in which employees may judge culture differently could lead to ________.

Accepted Answer

A)  a change in a company's mission 
B)  employee turnover 
C)  the implementation of pay-for-performance plans 
D)  profitability 
A)  a change in a company's mission 
B)  employee turnover 
C)  the implementation of pay-for-performance plans 
D)  profitability

Question 13

Shelby Organic Foods is a fast growing firm that produces organic frozen food entrees.The firm employs 700 people and expects to hire more in the next few years.Currently,all of the firm's HR tasks are handled internally by Shelby's HR department.However,top executives at Shelby are considering the idea of outsourcing benefits administration.Which of the following questions is LEAST relevant to the decision to outsource Shelby's benefits administration tasks?

Accepted Answer

A)  What is the cost difference for Shelby between handling benefits internally and externally? 
B)  How much time is spent by Shelby's HR department handling benefits administration tasks? 
C)  Which Shelby HR professional should oversee benefits administration at the shared service center? 
D)  How knowledgeable is Shelby's HR staff about benefits administration and federal health care laws? 
A)  What is the cost difference for Shelby between handling benefits internally and externally? 
B)  How much time is spent by Shelby's HR department handling benefits administration tasks? 
C)  Which Shelby HR professional should oversee benefits administration at the shared service center? 
D)  How knowledgeable is Shelby's HR staff about benefits administration and federal health care laws?

Question 14

What are the people who actually use a firm's goods and services called?

Accepted Answer

A)  managers 
B)  shareholders 
C)  customers 
D)  employers 
A)  managers 
B)  shareholders 
C)  customers 
D)  employers

Question 15

Which HR task is most likely to be outsourced?

Accepted Answer

A)  training and development 
B)  benefits administration 
C)  payroll and compensation 
D)  recruitment 
A)  training and development 
B)  benefits administration 
C)  payroll and compensation 
D)  recruitment

Question 16

Richard works as an HR generalist at a furniture manufacturing firm,so he focuses on a single functional area of human resources.

Accepted Answer

A) True 
 B)False

Question 17

What is the primary reason that firms are more attentive to employee safety and health than they were in the past?

Accepted Answer

A)  federal legislation 
B)  health care costs 
C)  labor unions 
D)  tax benefits 
A)  federal legislation 
B)  health care costs 
C)  labor unions 
D)  tax benefits

Question 18

A useful way to better understand how HR serves as a strategic business partner is to think about the use of the following for value creation: ________.

Accepted Answer

A)  balance sheet 
B)  capital 
C)  outsourcing 
D)  professional employee organization 
A)  balance sheet 
B)  capital 
C)  outsourcing 
D)  professional employee organization

Question 19

A human resource generalist normally performs tasks ________.

Accepted Answer

A)  for only entry level positions and employees 
B)  for either compensation or labor relations 
C)  in fewer than three functional areas 
D)  in a variety of HR-related areas 
A)  for only entry level positions and employees 
B)  for either compensation or labor relations 
C)  in fewer than three functional areas 
D)  in a variety of HR-related areas

Question 20

Which of the following is not a prominent professional organization in the field of human resources?

Accepted Answer

A)  ASTD 
B)  SHRM 
C)  HRCI 
D)  OSHA 
A)  ASTD 
B)  SHRM 
C)  HRCI 
D)  OSHA

What embodies the values and standards that guide people's behavior?

Which term refers to employees who have joined together for the purpose of dealing with an employer?

Human resource development involves training,career planning,organization development,and performance management.

In today's workplace,outsourcing is focused more on saving money than on improving service quality and saving time.

Development involves learning that goes beyond an employee's present job.

Working as a strategic business partner requires a much deeper and broader understanding of business issues.

Approximately half of all employees at ABC Manufacturing are union members.Which of the following is ABC Manufacturing required by law to do with the labor unions?

The utilization of individuals to achieve organizational objectives is known as ________.

Companies rely on capital to create value. These include human capital, financial capital, and environmental capital.

As a public school teacher,Molly has accrued 14 days of sick leave,which is a type of ________ compensation.

According to the text,which of the following would most likely be categorized as an unanticipated event in the HRM environment?

The way in which employees may judge culture differently could lead to ________.

What are the people who actually use a firm's goods and services called?

Which HR task is most likely to be outsourced?

Richard works as an HR generalist at a furniture manufacturing firm,so he focuses on a single functional area of human resources.

What is the primary reason that firms are more attentive to employee safety and health than they were in the past?

A useful way to better understand how HR serves as a strategic business partner is to think about the use of the following for value creation: ________.

A human resource generalist normally performs tasks ________.

Which of the following is not a prominent professional organization in the field of human resources?

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters

Exam 1: Human Resource Management: An Overview

What embodies the values and standards that guide people's behavior?

Which term refers to employees who have joined together for the purpose of dealing with an employer?

Human resource development involves training,career planning,organization development,and performance management.

In today's workplace,outsourcing is focused more on saving money than on improving service quality and saving time.

Development involves learning that goes beyond an employee's present job.

Working as a strategic business partner requires a much deeper and broader understanding of business issues.

Approximately half of all employees at ABC Manufacturing are union members.Which of the following is ABC Manufacturing required by law to do with the labor unions?

The utilization of individuals to achieve organizational objectives is known as ________.

Companies rely on capital to create value. These include human capital, financial capital, and environmental capital.

As a public school teacher,Molly has accrued 14 days of sick leave,which is a type of ________ compensation.

According to the text,which of the following would most likely be categorized as an unanticipated event in the HRM environment?

The way in which employees may judge culture differently could lead to ________.

What are the people who actually use a firm's goods and services called?

Which HR task is most likely to be outsourced?

Richard works as an HR generalist at a furniture manufacturing firm,so he focuses on a single functional area of human resources.

What is the primary reason that firms are more attentive to employee safety and health than they were in the past?

A useful way to better understand how HR serves as a strategic business partner is to think about the use of the following for value creation: ________.

A human resource generalist normally performs tasks ________.

Which of the following is not a prominent professional organization in the field of human resources?

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters